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Service Lead

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360 Resourcing Solutions

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Location:
United Kingdom , Brotton, Saltburn-By-The-Sea

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

26294.05 GBP / Year
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Job Description:

We have an exciting opportunity for a Service Lead to join our team at our supported living service in Brotton. Reporting to the Deputy Manager, the purpose of a Service Lead is to lead a cluster of support services that provides agreed level of support to the people we support, in order to achieve their individual goals, and to lead a full and productive lives as valued member of their community. You will be supporting our Service Users to achieve their individual goals and lead full and productive lives as valued members of their community, while ensuring services provided adhere to Real Life Options' values. Real Life Options is a registered charity, come and work for Real Life Options and you’ll start your day knowing that you’re making a difference by supporting greater independence and creating more opportunities for people with learning disabilities and autism.

Job Responsibility:

  • Lead a cluster of support services that provides agreed level of support to the people we support
  • Manage 2 supported living services and a small outreach service in the Manager's absence
  • Complete rotas and carry out staff supervision
  • Attend reviews with People we Support and update support plans, risk assessments
  • Complete medication audits, finance audits
  • Ensure that all PWS are safeguarded with support from the Manager
  • Act as a role model for staff teams
  • Take responsibility for the day to day running of activities
  • Attend, participate and lead within team meetings and service user reviews
  • Ensure medication procedures are in place
  • Ensure activity timetables are upheld and updated
  • Ensure service users are supported appropriately
  • Undertake specified managerial responsibilities
  • Support on shift where needed
  • Play a key role in the assessment of service users and the development of a Person Centred Plan
  • Help facilitate the participation of all support workers in implementation of the agreed plan

Requirements:

  • Level 3 in health and social care
  • Demonstrable track record of working with people with learning disabilities in an enabling environment
  • Good understanding and commitment to the principles of Person Centred Care
  • Understanding of the needs of people of the relevant service use group, e.g. Learning Disabilities, Mental Health, Complex Care, Autism etc.

Nice to have:

  • Driver
  • Experience in leading a staff team
  • Honest
  • Good Communicator
  • Strong Values
  • Flexible
  • Passionate
  • Self Motivated
  • Reliable
  • Caring
  • Inclusive
What we offer:
  • A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
  • Accredited training
  • Employer contributory pension scheme
  • Health Cash Plan (for full/part time contracted hours)
  • £10,000 Life cover
  • Free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
  • Reward gateway with access to discounted goods and services
  • Cycle to Work Scheme
  • Financial wellbeing scheme
  • Refer a Friend Incentive Bonus (terms and conditions apply)
  • Recognition Initiatives

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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