Service Lead

Are you an experienced clinical leader with a strong background in CYMHS, ready to take on a high-impact role that shapes the quality of care across multiple services? Join Potters Bar as the Service Lead to take senior clinical responsibility for the day-to-day running of our Adult Acute and CYMHS Low Secure Services, ensuring the delivery of safe, effective, and responsive care for every service user. In this pivotal role, you will provide visible, expert clinical leadership across both service areas, maintaining a strong presence for staff and supporting high-quality practice in and out of hours. You’ll oversee rota planning for all four wards, ensuring safe staffing levels at all times, and you’ll drive a culture of clinical excellence—embedding strong standards, supporting professional development, and championing continuous improvement in care delivery. You will play a key role in managing referrals, reviewing clinical information in a timely, responsive manner to support safe admission decisions. You’ll lead clinical audits, analyse findings, and implement action plans that elevate practice and strengthen the service. As part of your leadership responsibilities, you will also participate in the on-call rota and complete out-of-hours visits when required, supporting the service to run safely 24/7. *This role includes an on-call rota during evenings and weekends