Service Lead

We have an exciting opportunity for a full time Service Lead to join our team in Hartlepool. We are looking for someone with supervisory experience, to act as a role model for our staff teams and be responsible for the day to day running of the support service. Real Life Options provide support to people with autism, learning disabilities, and complex needs. You will be required to provide on call duties on a rota basis for your locations, attend and participate within team meetings and service user reviews, ensure medication procedures are in place and service users are supported appropriately. Undertake specified, managerial responsibilities, which contribute to the overall management of the support services provided. We deliver creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies. You will play a key role in the assessment of the service user and development of a Person Centred Plan, facilitating participation of all workers in implementation of the agreed plan. The role will be to cover support with all our residents therefore we are looking for applicants with experience in working with people with mental health and challenging, complex behaviour. Working in this role you would need to be resilient, have an open mind, and have a non-judgmental approach, so this would appeal to people who share a real interest and have experience in complex care.