Service Lead - Community Service Job at Aruma (Pakenham)

Lead Worker – Learning Disability Community Wellbeing Service

Midland Mencap is looking to recruit Lead Workers to provide support to adults w...

Location

United Kingdom , Birmingham

Salary:

12.60 GBP / Hour

Midland Mencap

Expiration Date

Until further notice

Requirements

The ability to work on your own initiative
Willing to work as part of a team
To support & achieve agreed outcomes in line with support plans
To work with colleagues, family, volunteers, and wider support network to maximise health and wellbeing
To support with tenancy sustainment, promote independence and establish community connections
To support in providing a service which is non–judgemental, responsive, reactive, and tailored to individual needs
The ability to identify, assess and act upon risks
Be highly motivated, creative, pro-active, and resourceful
Be IT proficient, with the ability to use a mobile device to record support sessions, outcomes achieved and gather information for Key Performance Indicators
Ability to follow organisational policies and procedures

Job Responsibility

Provide support consistent with individual, person-centred, support plans & risk assessments
To identify and connect individuals to community facilities, local services and professionals
Uphold and promote rights, dignity, respect and choices
Assist and support citizens to develop independent living skills, including digital literacy
Assist citizens in maintaining relationships with family, friends and the local community
Assist and support citizens in managing their finances and maximising income
Support to overcome accessibility barriers, explaining information & using accessible formats
To support with access to GPs, dentists, opticians & hospitals, including Annual Health Checks
To support with maintaining emotional, physical, spiritual, cultural and psychological well-being
To record achievements and citizen outcomes, and where possible support with move on

What we offer

Comprehensive training

Community Experience Lead

We’re seeking an exceptionally warm, service-driven, and community-minded Commun...

Location

United States , Washington DC

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Prolonged periods standing and walking throughout facilities
Must be able to lift up to 15 pounds at times

Job Responsibility

Serve as the primary on-site presence for members, creating a warm, welcoming environment throughout the club
Build strong, ongoing relationships with members through regular in-person interaction, proactive outreach, and thoughtful check-ins via call and text
Become a trusted point of contact for member needs, questions, and requests
Monitor member engagement patterns to anticipate needs and strengthen retention
Attend and support member events to ensure members feel connected, supported, and included
Welcome new members to the club, introduce them to community touchpoints, and help integrate them into the culture
Collaborate with programming and operations teams on experiences that elevate the onsite community atmosphere
Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member experience
Oversee daily front-of-house operations to maintain a streamlined, professional, and welcoming environment
Support team training, scheduling, and performance to uphold service excellence across all club touchpoints

Fulltime

Support Worker - Community Services

Join our team to make a real difference, providing compassionate personal care a...

Location

Australia , Charlestown

Salary:

Not provided

Aruma

Expiration Date

Until further notice

Requirements

First Aid/CPR Certificate
NDIS Worker Screening Check
Working with Children Check
valid driver’s license
insured car

Job Responsibility

create joyful experiences and foster meaningful relationships for people with disabilities
connect through interests
lead fun activities
help people explore their communities
foster belonging
celebrate growth
collaborate creatively

What we offer

up to $15,900 in tax-free living expenses
$2,650 in meals and entertainment
discounted gym memberships
health insurance
Employee Assistance Program
BRAVE Reviews
BRAVE Awards
professional development opportunities

Community Experience Lead

About The Gathering Spot: The Gathering Spot is a premier private membership clu...

Location

United States , Los Angeles

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Prolonged periods standing and walking throughout facilities
Must be able to lift up to 15 pounds at times

Job Responsibility

Member Engagement & Relationship Building
Serve as the primary on-site presence for members, creating a warm, welcoming environment throughout the club
Build strong, ongoing relationships with members through regular in-person interaction, proactive outreach, and thoughtful check-ins via call and text
Become a trusted point of contact for member needs, questions, and requests
Monitor member engagement patterns to anticipate needs and strengthen retention
Community Experience & Events
Attend and support member events to ensure members feel connected, supported, and included
Welcome new members to the club, introduce them to community touchpoints, and help integrate them into the culture
Collaborate with programming and operations teams on experiences that elevate the onsite community atmosphere
Hospitality Leadership & Concierge Oversight

Fulltime

Support Worker - Community Services

Join our team to make a real difference, providing compassionate personal care a...

Location

Australia , Canberra

Salary:

Not provided

Aruma

Expiration Date

Until further notice

Requirements

First Aid/CPR Certificate
NDIS Worker Screening Check
Working with Children Check
valid driver’s license and an insured car

Job Responsibility

Connect Through Interests
Lead the Fun
Be a Guide
Foster Belonging
Celebrate Growth
Collaborate Creatively

What we offer

Salary Benefits: Access up to $15,900 in tax-free living expenses and $2,650 in meals and entertainment
Health and Wellness: Enjoy discounted gym memberships, health insurance, and a robust Employee Assistance Program
Recognition: Celebrate your achievements through BRAVE Reviews and our annual BRAVE Awards
Career Growth: Unlock professional development opportunities in a supportive, values-driven organization

Parttime

Support Worker - Community Services

Join our team to make a real difference, providing compassionate personal care a...

Location

Australia , Tweed Heads

Salary:

Not provided

Aruma

Expiration Date

Until further notice

Requirements

First Aid/CPR Certificate
NDIS Worker Screening Check
Working with Children Check
valid driver’s license and an insured car

Job Responsibility

create joyful experiences and foster meaningful relationships for people with disabilities
connect through interests
lead the fun
be a guide
foster belonging
celebrate growth
collaborate creatively

What we offer

Salary Benefits: Access up to $15,900 in tax-free living expenses and $2,650 in meals and entertainment
Health and Wellness: Enjoy discounted gym memberships, health insurance, and a robust Employee Assistance Program
Recognition: Celebrate your achievements through BRAVE Reviews and our annual BRAVE Awards
Career Growth: Unlock professional development opportunities in a supportive, values-driven organization

Parttime

Family Partner - Adult Community Clinical Services

The Adult Community Clinical Services (ACCS) Family Partner works to provide inf...

Location

United States , Braintree

Salary:

Not provided

Aspire Health Alliance

Expiration Date

Until further notice

Requirements

Current or previous experience as a family member/caregiver of someone currently/formerly receiving mental health services
High School Diploma required
Valid driver’s license and access to personal vehicle required
Bilingual skills and/or experience with multicultural populations preferred
One-year experience in an acute mental health setting preferred
Must demonstrate the following characteristics: flexible, team player, ability to grow and learn in the position, ability to provide support and quality care to well-being of individuals served
Must be able to work with minimal supervision

Job Responsibility

Provide information, support, assistance, and advocacy for recipients, and/or caregivers/family members of ACCS clients
Provide feedback and perspective on the mental health system
Provide counseling and support, drawing on common experiences as a peer and/or family partner
Provide expertise and consultation from a mental health/substance use consumer perspective
Collaborate with the team to promote a team culture that respects client point of view
Assist clients in identifying, understanding, and combating stigma
Assist other team members to identify and understand culture-wide stigma
Increase awareness of and support client participation in consumer self-help programs
Serve as the liaison between the team and consumer-run programs
Organize and lead individual and group social and recreational activities

Fulltime

Community Support BizOps Lead

We are looking for a Sr. BizOps Lead to be part of our global CS Business Operat...

Location

Ireland , Dublin

Salary:

98000.00 - 122000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years experience in business operations or operations management roles, preferably supporting large scale organizations that are global in nature with a proven track record of leading/driving results
Operations, Management Consulting or Financial/analytics background preferred
Must have deep functional domain expertise and knowledge in contact center operations and best practices
Understanding of contracts and commercial frameworks is a plus
Experience with process design and optimization, strategic operations and customer support strategies
Works effectively in a global fast-paced environment with the ability to solve problems while managing multiple priorities
Strong analytical and problem-solving skills with a proven track record for using data to develop and implement strategic initiatives and drive key business decisions
Experience using SQL, Python and/or Tableau is required
Is able to anticipate business and industry issues as a basis for recommending large scale product, process or service improvements
Excellent stakeholder management skills with the ability to influence at all levels

Job Responsibility

Oversee the business operations of the global contact center, ensuring that it meets the business performance standards and targets
Develop and drive the business performance management system across the CS organization
Build and foster a robust, transparent and cooperative synergy across departments by aligning contact center goals and initiatives with broader organizational objectives
Monitor key business performance indicators (KPIs) and work with the cross functional teams to develop actions plans based on data-driven analysis to optimize business performance
Partner with CS analytics to design the right operational dashboards
Serve as the primary liaison with finance for all matters pertaining to the CS operational fiscal plan budget
Drive the annual business planning process and work with finance to build the operating budget
Build the process for driving the overall Operational Efficiencies targets
Drive all ROI, budget management in partnership with Finance, roadmaps, LT planning needs for the CS organization
Own budget and spend policy operations, developing strategies for spend allocation and operationalizing the achievement of targets set by Finance

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Service Lead - Community Service

Aruma

Location:
Australia , Pakenham

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 27, 2026

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