CrawlJobs Logo

Service HUB Program Lead

Egypt, Giza · Job Posted January 21, 2026
Apply Position
Job Link Share

Job Description

We are seeking a dynamic individual to lead the Service HUB Programme within Vodafone Business’s Security Portfolio. This role is pivotal in driving the execution of strategic initiatives across multiple markets, ensuring the successful delivery of interconnected projects that support market expansion, portfolio extension, and sales enablement. The individual will be responsible for managing internal and external stakeholders, maintaining programme stability, and ensuring alignment with Vodafone’s technology vision and business objectives.

Job Responsibility

  • Oversee programme strategy, implementation, and delivery across the Security Portfolio
  • Manage interconnected projects, ensuring alignment with organisational goals
  • Lead cross-functional teams and coordinate with internal suppliers, external partners, and OpCo stakeholders
  • Monitor programme economics including budgets, staffing, resources, and risks
  • Ensure adherence to Vodafone’s methodologies and best practices
  • Coach and develop team members through structured feedback and performance reviews
  • Facilitate service evaluations and ensure achievement of KPIs
  • Support team members with HR-related guidance and organise team meetings
  • Act as a point of escalation for customer queries and maintain up-to-date product knowledge

Requirements

  • Experienced in Agile and structured project management environments
  • Proven ability to manage complex programmes and deliver results within tight timelines
  • Strong understanding of cybersecurity, digital marketplaces, and telecoms
  • Skilled in stakeholder management and navigating global matrix organisations
  • Holds relevant qualifications such as APM/PMI, PRINCE2, and Agile certifications
  • Minimum 4 years of project management experience and 2 years in people management
  • Demonstrates strong analytical, influencing, and time management skills
  • Comfortable working with ambiguity and developing new approaches

What we offer

  • Opportunity to shape and lead strategic programmes within a high-impact portfolio
  • Exposure to cutting-edge cybersecurity initiatives and digital transformation
  • Collaborative work environment with global stakeholders and partners
  • Professional development through coaching, mentoring, and structured feedback
  • Flexibility in work location and schedule to support work-life balance

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Service HUB Program Lead

8 matching positions

New

People Operations Lead

Tripadvisor is establishing Poland as a key hub for our global engineering and t...
Location
Location
Poland , Krakow
Salary
Salary:
Not provided
tripadvisor.com Logo
Tripadvisor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of progressive HR experience, including at least 3 years in a senior HR Business Partner, People Operations, or HR leadership role
  • Deep, practical knowledge of Polish employment law, HR compliance, and local labor practices
  • Experience supporting technology, engineering, e-commerce, travel, or other high-growth global organizations strongly preferred
  • Proven track record of equally partnering with local leadership and centralized HR teams, many of which are not based in Poland
  • Demonstrated ability to operate independently with remote leadership and limited day-to-day supervision
  • Strong generalist HR capability across employee relations, compliance, performance management, compensation partnership, employee lifecycle operations, and organizational design
  • Proven ability to advise senior leaders while also executing hands-on operational work
  • Full professional fluency in Polish and English
  • Strong stakeholder management skills, with the ability to influence across local and global teams
  • Practical experience using Workday for HR workflows, reporting, and employee data management
Job Responsibility
Job Responsibility
  • Serve as the senior People Operations partner for Tripadvisor’s Poland-based employees and leaders, with a particular focus on the Kraków technology hub
  • Act as a trusted advisor to local business leaders and global People Operations teams, balancing business priorities with enterprise-wide people strategy
  • Provide guidance on organizational design, workforce planning, team effectiveness, employee engagement, performance management, and talent development
  • Partner with leaders to identify and address people-related risks, including employee burnout, retention challenges, manager capability gaps, and organizational change impacts
  • Support the continued maturation of the Kraków site by strengthening local culture, operating practices, and employee experience
  • Serve as Tripadvisor’s primary subject matter expert on Polish employment law and HR compliance, in partnership with legal counsel
  • Advise managers, People Operations, Legal, Finance, and G&A stakeholders on local employment matters before decisions are made, including terminations, notice periods, disciplinary processes, non-competes, working time, leaves of absence, and employment documentation
  • Ensure local HR processes are compliant with the Polish Labour Code, ZUS requirements, and applicable employment regulations
  • Partner with Legal and external advisors to monitor legislative changes and brief global People stakeholders on relevant updates before they take effect
  • Proactively audit local policies, documentation, and practices to maintain readiness for Labour Inspectorate inspections and other compliance reviews
What we offer
What we offer
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • Work your way with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
  • Travel perks. We believe that travel is employee development, so we provide discounts and more
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
  • Health benefits. We offer great coverage and competitive premiums
  • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates
  • Fulltime
Read More
Arrow Right
New

Senior Software Engineer

Are you passionate about building Enterprise applications leading with AI? Are y...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS or MS degree in Computer Science, Mathematics or Engineering
  • 8+ years of experience as a software engineer building commercial software
  • 8+ years of experience in cloud development principles and patterns, particularly loosely coupled architectures and micro-services, DevOps model
  • 5+ years of experience in leading, managing, and driving technical and architectural dependencies
  • Proficiency in C#, .NET, JavaScript/TypeScript, or equivalent languages/frameworks
  • Hands-on experience in app development using AI Technologies, ASP.NET, Azure PaaS services like Web apps, Function Apps, Service Bus, Event Hub, REST API, SQL and NoSQL
  • Experience working in agile teams or startup environments with strong customer focus
  • Excellent communication skills and ability to collaborate in a multi-disciplinary team consisting of Software Engineers, Program Managers, and Data Scientists
Job Responsibility
Job Responsibility
  • Lead the end-to-end software development lifecycle, including requirement gathering, architecture, application and database design, development, testing, and deployment, while enforcing engineering best practices to ensure high-quality, scalable, and secure solutions
  • Leverage AI and develop Copilot features within the application to enhance user experience and productivity
  • Develop resilient solution designs that adhere to architectural best practices, security by design, and business goals, guiding the team in selecting optimal technologies and design patterns for sustainable and high-performing systems
  • Mentor team members through code reviews and design feedback, promoting skill growth, inclusion, and a collaborative culture
  • Foster collaboration with Microsoft product teams, program managers, and user experience (UX) designers to manage dependencies, share knowledge, and jointly deliver updates
  • Establish and enforce best practices in coding, testing, and documentation to ensure high standards for code quality, performance, and service reliability
  • Support and maintain existing services & integrations with LOB applications across the enterprise
  • Identify and implement opportunities for automation, process optimization, and technical innovation
  • Participate actively in sprint and semester planning, provide accurate cost estimates, and maintain transparent communication on deliverables, risks, and milestones
  • Fulltime
Read More
Arrow Right
New

Cloud Solution Architect - Partner Practice Building & IP Development

As a Cloud Solution Architect (CSA) Partner Practice Building & IP Development f...
Location
Location
United States , Multiple Locations
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 4+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 4+ years experience working on technical projects
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
  • Proven customer-facing experience — ideally as a CSAM, or alternatively as a CSA or equivalent customer‑engagement role
  • Service Architecture & Business Process Design Experience
  • Cross‑team orchestration (engineering, program, field, vendor partners)
  • Extensive experience within Microsoft support environments, with a clear understanding of end-to-end support delivery models, escalation paths, and customer lifecycle touchpoints
  • Proven experience working with and leading engagements involving Microsoft partners, with a solid grasp of partner delivery models, incentives, and operational constraints
Job Responsibility
Job Responsibility
  • Act as a Subject Matter Expert (SME) supporting the Success Programs Foundations team, with a primary focus on the Unified Onboarding, Renewals portfolio, and Success Programs for Partners (UfP). Drive technical alignment and execution across the service lifecycle by ensuring solution design, delivery models, and operational frameworks are aligned with evolving business priorities and program objectives
  • Demonstrate thought leadership and subject matter expertise across integrated service components, developing IP and delivery guides, influencing design and delivery quality, and enabling others through strategic guidance
  • Drive positive Customer Satisfaction and become a trusted advisor, providing feedback & insights from customers/partners as you develop and expand impactful relationships with key stakeholders (CSAM strategy teams, Engineering, product group, etc.)
  • Provide direction to TDMs and build the bridge between TDMs and Business Decision Makers (BDMs)
  • Develop opportunities to drive Customer Success business results and help Customers get value from their Microsoft investments
  • Support team awareness and skilling based on area demands & Customer Success goals, share expertise in relevant communities, contribute to IP creation & reuse, and connect gaps and patterns across business and technology areas
  • Partner with other CSAs, CSAMs, and Product Groups to drive unified delivery and technical excellence
  • Fulltime
Read More
Arrow Right

Oracle ERP Cloud Solution Architect

We are currently seeking a Oracle ERP Cloud Solution Architect - Remote to join ...
Location
Location
Canada , Toronto
Salary
Salary:
121250.00 - 177456.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Information Technology, Computer Science, or related field
  • 15+ years of experience leading ERP implementation and transformation projects involving Oracle Cloud, Oracle E-Business Suite, PeopleSoft, or similar enterprise platforms
  • 15+ years of consulting experience, including client advisory services, RFP responses, proposal development, and SOW creation
  • 15+ years of hands-on ERP delivery management experience with full Software Development Lifecycle (SDLC) responsibility
  • Extensive experience planning and executing ERP modernization, cloud migration, automation, upgrade, and digital transformation initiatives
  • Demonstrated success managing complex, enterprise-scale implementation programs with aggressive delivery schedules
  • Experience managing Application Management Services (AMS) engagements and ongoing support organizations
  • Deep functional and technical knowledge of Oracle Fusion ERP Cloud applications, particularly Financials and Procurement
  • Strong understanding of Oracle ERP architecture, configuration frameworks, security, reporting, and integration methodologies
  • Experience with Oracle reporting and analytics tools, including Financial Reporting Studio (FRS), Smart View, and related reporting technologies
Job Responsibility
Job Responsibility
  • Lead the design, architecture, configuration, and implementation of Oracle Fusion ERP Cloud solutions
  • Provide end-to-end leadership throughout the project lifecycle, from discovery and solution design through deployment and post-production support
  • Analyze business requirements and translate them into scalable Oracle ERP Cloud solutions aligned with organizational objectives
  • Configure and support Oracle Financials modules, including General Ledger (GL), Accounts Payable (AP), Accounting Hub Cloud Service (AHCS), and related applications
  • Ensure solutions adhere to Oracle best practices, industry standards, and organizational governance requirements
  • Support system upgrades, enhancements, and optimization initiatives
  • Serve as a trusted advisor and primary point of contact for clients, project teams, and business stakeholders
  • Communicate project status, milestones, risks, issues, and dependencies throughout project execution
  • Facilitate issue resolution and escalation management to ensure timely project delivery
  • Track project deliverables and maintain quality assurance standards across all phases of implementation
What we offer
What we offer
  • Fully remote work environment
  • Opportunity to lead high-profile Oracle Cloud transformation programs
  • Direct engagement with executive stakeholders and enterprise clients
  • Collaborative culture focused on innovation, delivery excellence, and professional growth
  • Exposure to cutting-edge Oracle Cloud technologies and strategic transformation initiatives
  • Fulltime
Read More
Arrow Right

Azure Cloud Architect

HSO is seeking an Azure Cloud Architect to lead solution design and drive hands-...
Location
Location
United States
Salary
Salary:
Not provided
hso.com Logo
HSO
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of hands-on experience architecting and delivering Azure solutions across networking, compute, storage, identity, and security
  • Proven experience leading Azure migration programs—on-premises, cloud-to-cloud, or application modernization—including assessment, wave planning, cutover, and stabilization
  • Proven delivery of enterprise Azure Landing Zones: management group design, Azure Policy, RBAC frameworks, and platform automation
  • Solid IaC experience in Terraform and/or Bicep with Azure DevOps or GitHub Actions CI/CD pipelines
  • Strong Azure networking fundamentals: hub-and-spoke or Virtual WAN, Azure Firewall, Application Gateway/WAF, Private Link, and ExpressRoute/VPN
  • Microsoft Entra ID experience: Conditional Access, PIM, hybrid identity, and Zero Trust concepts
  • Familiarity with Azure security services: Defender for Cloud, Microsoft Sentinel, Key Vault, and compliance frameworks
  • AVD experience: host pool design, FSLogix profiles, Scaling Plans, and monitoring
  • Proficiency in PowerShell and Azure CLI
  • Python is a plus
Job Responsibility
Job Responsibility
  • Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation
  • Define compute and PaaS patterns: VM/VMSS sizing, AKS, App Service/Functions, and Container Registry as appropriate
  • Architect Azure Virtual Desktop solutions: host pool design, FSLogix profile strategy on Azure Files or Azure NetApp Files, Scaling Plans, and AVD Insights monitoring
  • Lead design sessions, produce Architecture Decision Records (ADRs), and validate approaches through hands-on proof-of-concept builds
  • Lead cloud migration programs across a range of scenarios: on-premises-to-Azure, cloud-to-cloud (e.g., AWS to Azure), and application modernization and refactoring efforts
  • Drive discovery and assessment: dependency mapping, workload inventory, rehost/replatform/refactor recommendations, and wave planning
  • Manage cutover execution and hypercare: tooling selection, replication monitoring, test migrations, rollback procedures, and stakeholder communication throughout
  • Architect Zero Trust models with Microsoft Entra ID: Conditional Access, PIM role patterns, hybrid identity (Entra Connect/Cloud Sync), and app registration governance
  • Define security blueprints: Azure Policy, Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, and Key Vault design
  • Map controls to compliance frameworks (ISO 27001, SOC 2, HIPAA, PCI-DSS as applicable) and drive Secure Score improvements
What we offer
What we offer
  • Generous paid time off
  • Medical, dental and vision coverage
  • Flexible spending accounts
  • Health reimbursement account
  • 401(k) plan with company match
  • Fulltime
Read More
Arrow Right

Senior CAPPS Security & Technical Program Manager (PeopleSoft/ERP)

We are seeking an experienced Senior CAPPS Security & Technical Program Manager ...
Location
Location
United States , Austin
Salary
Salary:
Not provided
dutechsystems.com Logo
Dutech Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience supporting Texas state government agencies or public sector organizations
  • 10+ years of experience supporting CPA and CAPPS application systems
  • 10+ years of experience managing strategic technology initiatives and technical roadmaps
  • 10+ years of technical project management experience
  • 10+ years of experience with PeopleSoft FSCM or HCM 9.2 and related technologies
  • Strong experience with PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, and Oracle databases
  • Extensive knowledge of SDLC methodologies, data integration, and data quality management
  • Experience implementing and supporting IT security controls and governance processes
  • Experience with executive communications and stakeholder presentations
  • Experience interpreting contracts and managing vendor performance
Job Responsibility
Job Responsibility
  • Lead technical and security activities supporting CAPPS and CPA application systems
  • Develop and maintain strategic technology and security roadmaps aligned with organizational objectives
  • Manage technical project activities supporting CAPPS initiatives and enterprise application environments
  • Oversee Managed Service Providers and vendors, ensuring compliance with contractual obligations and service level agreements
  • Support CAPPS Central production and deployment activities serving multiple agencies and hub instances
  • Administer and support PeopleSoft FSCM/HCM 9.2 environments, including security, configuration, and technical troubleshooting
  • Ensure compliance with IT security standards, policies, controls, and risk management practices
  • Manage user access governance, Segregation of Duties (SoD), and role-based security frameworks within multi-tenant environments
  • Collaborate with business and technical teams to improve data integration, data quality, and system performance
  • Support IT service management processes utilizing ITIL methodologies and service desk best practices
Read More
Arrow Right

Senior CAPPS Technical Product Manager (PeopleSoft/ERP)

We are seeking a highly experienced Senior CAPPS Technical Product Manager to le...
Location
Location
United States , Austin
Salary
Salary:
Not provided
dutechsystems.com Logo
Dutech Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience supporting Texas state government agencies or public sector organizations
  • 12+ years of experience supporting CPA application systems and enterprise technologies
  • 12+ years of experience creating and managing strategic technology roadmaps
  • 10+ years of experience supporting CAPPS programs and enterprise application initiatives
  • 10+ years of experience preparing and delivering executive-level presentations
  • 10+ years of experience managing technical projects and cross-functional teams
  • 10+ years of experience with vendor management and contract compliance
  • 10+ years of experience with SDLC methodologies, data integration, and data quality management
  • 10+ years of experience implementing IT security controls and governance practices
  • 10+ years of hands-on experience with PeopleSoft FSCM/HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, and Oracle databases
Job Responsibility
Job Responsibility
  • Develop, manage, and execute strategic product and technology roadmaps for CAPPS and CPA-supported applications
  • Lead technical product management activities, ensuring alignment between business objectives and technology solutions
  • Support CAPPS Central production, deployment, and operational activities across multiple agencies and hub environments
  • Manage outsourced technical teams and Managed Service Providers, ensuring contractual compliance, performance, and service quality
  • Oversee enterprise application support, enhancements, upgrades, and operational initiatives
  • Administer and support PeopleSoft FSCM/HCM 9.2 environments and related technologies
  • Ensure compliance with IT security standards, controls, governance policies, and risk management practices
  • Manage user access governance and Segregation of Duties (SoD) controls within multi-tenant application environments
  • Lead technical project management efforts supporting CAPPS initiatives and enterprise programs
  • Collaborate with stakeholders to improve data integration, data quality, reporting, and operational efficiency
Read More
Arrow Right

Successfactor Data Lead

We are seeking an experienced, elite-level SuccessFactors Data Lead to take comp...
Location
Location
Singapore , Singapore
Salary
Salary:
19000.00 - 21000.00 SGD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
August 06, 2026
Flip Icon
Requirements
Requirements
  • Minimum 8+ years of hands-on HR technology experience with expert-level proficiency in HR data architecture, schema mapping, and master data management within the SAP SuccessFactors ecosystem
  • Deep functional, hands-on command of the SuccessFactors Employee Central (EC) data structure, including Foundation Objects, Position Management mechanics, and complex employment record schemas
  • Proven experience leading the data track for massive, multi-instance global HR transformation programs, managing automated ETL cycles from legacy landscapes into SuccessFactors
  • Practical experience with dedicated HR migration and profiling utilities (e.g., Spinifex, OpenText) or expert-level data manipulation scripting capabilities
  • Demonstrable knowledge of implementing data privacy controls, access masking, and cross-border routing rules in compliance with GDPR and PDPA mandates
  • Bachelor’s or Master’s degree in Computer Science, Data Architecture, Information Systems Management, Business Analytics, or a related technical/quantitative discipline
  • Outstanding consultative, workshop facilitation, and stakeholder management skills, with a proven ability to align competing priorities across global corporate divisions
Job Responsibility
Job Responsibility
  • Define and own the enterprise HR data strategy across multiple SuccessFactors instances and legacy platforms, crafting target-state data schemas, position hierarchies, corporate taxonomies, and strict master data standards
  • Drive multi-instance data harmonization across global clusters, ensuring complete data consistency across Foundation Objects, custom fields, and picklist values
  • Design a unified global master data framework that seamlessly accommodates regional legal entity nuances, joint venture structures, and cross-cluster reporting analytics frameworks
  • Blueprint, sequence, and execute large-scale data migration cycles using specialized tools such as Spinifex, OpenText, or cloud ETL platforms
  • Formulate comprehensive mapping rules, structural transformation logic, automated validation scripts, and custom Excel data manipulation routines to bridge legacy data stores with SuccessFactors
  • Design and deploy automated data quality profiling and deduplication frameworks, establishing clear data health KPIs and collaborating with regional business teams to correct anomalies at the source
  • Enforce strict data profiling thresholds to guarantee that processed employee records achieve the structural data maturity required for secure GenAI and agentic workflows
  • Establish and lead global data governance forums, defining clear data ownership boundaries, data steward accountabilities, centralized data dictionaries, and corporate business glossaries
  • Define, configure, and audit strict localized data privacy controls, cross-border data transfer rules, and data masking protocols within SuccessFactors data models to ensure absolute compliance with GDPR and PDPA laws during testing and migration
  • Partner tightly with the Integration & Reporting Lead to define structural data contracts, API payload definitions, and master data synchronization paths between Employee Central and downstream systems
  • Fulltime
Read More
Arrow Right