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TDX Ltd Logo TDX Ltd · Construction

Service Foreman

New Zealand, Dunedin · Job Posted February 20, 2026
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Job Description

Reporting to the Service Manager, you will be responsible for the day to day running of the workshop and case management process for all workshop jobs, ensuring we are providing high quality technical and mechanical support to our valued customers. This will involve management of the weekly schedule, as well as being the first point of contact for our customers regarding any machine service or repair requirements.

Job Responsibility

  • The quality of the service & repair work produced by the workshop
  • Liaise with the Service Coordinator to keep customers informed of progress on jobs
  • Prepare jobs for invoicing
  • Be a point of contact for our customers regarding any machine service or repair requirements
  • Mentoring mechanics concerning repairs and provide technical advice
  • Monitor Warranty Reports, ensuring we meet timeframes

Requirements

  • A demonstrated capability to supervise and motivate a successful team of Technicians
  • Previous experience of electronic diagnostic equipment
  • Strong planning and organisation skills are essential
  • Good customer service skills with the ability to convey technical information across a range of people
  • Along with your technical know-how, you will be a competent computer user, preferably in MS Office
  • Come from a mechanical background with trade certs in HD
  • Proven experience carrying out H&S policy and procedures
  • Know how to work hard, and enjoy a laugh

What we offer

  • Technical training opportunities
  • Organised workflows and functions in place
  • Lead and inspire your team
  • Company vehicle for work use
  • Access to medical insurance discounts
  • Life insurance
  • and more
  • A fun and supportive team that continuously looks for ways to help you grow and further develop
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