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Service Foreman

tdxltd.co.nz Logo

TDX Ltd

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Location:
New Zealand , Auckland

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Reporting to our recently promoted Service Manager, and guided by our on-site, supportive Operations Manager, you will be responsible for the day-to-day running of the workshop and case management process. This will involve management of the weekly schedule, as well as being the first point of contact for our customers and mechanics.

Job Responsibility:

  • The quality of the service & repair work produced by the workshop
  • Liaise with the Service Coordinator to keep customers informed of progress on jobs
  • Prepare jobs for invoicing
  • Be a point of contact for our customers regarding any machine service or repair requirements
  • Mentoring mechanics concerning repairs and provide technical advice
  • Monitor Warranty Reports, ensuring we meet timeframes

Requirements:

  • A demonstrated capability to supervise and motivate a successful team of Technicians
  • Previous experience of electronic diagnostic equipment
  • Strong planning and organisation skills
  • Good customer service skills with the ability to convey technical information across a range of people
  • Competent computer user, preferably in MS Office
  • Come from a mechanical background with trade certs in HD
  • Proven experience carrying out H&S policy and procedures

Nice to have:

Know how to work hard, and enjoy a laugh

What we offer:
  • Company vehicle for work use
  • Access to medical insurance discounts
  • Life insurance

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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