Service Express Attendant, Marriott Bonvoy

Service Express Attendant

Marriott Bonvoy

Location:
Indonesia, Nusa Dua Bali

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Service Express Attendant position at The Westin Resort Nusa Dua Bali, responsible for greeting guests, assisting with luggage, providing information about property amenities, arranging transportation, and ensuring guest satisfaction through professional service.

Job Responsibility:

Greet and escort guests to rooms
Open doors and assist guests/visitors
Inform guests of property amenities, services, and hours
Explain room features to guests
Transport guest luggage to/from rooms
Assist with luggage storage and retrieval
Assist guests in/out of vehicles
Supply guests with directions
Arrange transportation for guests
Communicate parking procedures
Report accidents, injuries, and unsafe conditions
Maintain awareness of undesirable persons
Ensure uniform and appearance are professional
Maintain confidentiality
Welcome and acknowledge all guests
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak using clear professional language
Answer telephones using appropriate etiquette
Develop positive working relationships
Comply with quality standards

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to read and visually verify information
Ability to move at required speed (run, walk, jog)
Ability to stand, sit, or walk for extended periods
Ability to lift objects up to 50 pounds without assistance
Ability to lift objects over 75 pounds with assistance
Ability to move over sloping, uneven, or slippery surfaces
Ability to navigate stairs and service ramps
Ability to reach overhead and below knees
Ability to bend, twist, pull, and stoop

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Committed to non-discrimination
Wellness programming
Passionate and engaged work environment

Additional Information:

Job Posted:
September 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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