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Service Express Agent Intern

Malta 835.00 EUR / Month · Job Posted April 12, 2026
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Job Description

The aim of these internships is to foster students’ professional development and understanding of the world of Hospitality. The intern will have a good exposure to hotel operations and will receive guidance on career planning throughout the internship. We provide each intern with valuable experiences in the field of hospitality, including networking opportunities, and hands-on experience which will prepare the intern to successfully enter the workforce in the future. The intern will also learn how to work effectively and collaboratively in a fast-paced global environment.

Job Responsibility

  • Answers and directs all telephone calls
  • Handles guests' requests in a professional manner
  • Provides maximum customer satisfaction

Requirements

  • Currently following a Diploma/Degree in a Hospitality Management School or equivalent
  • Positive attitude and passion for the hospitality industry
  • Good interpersonal and communication skills
  • Fluency in spoken English
  • Good team player
  • Ideally, interns need to be available for a minimum of four to five months, during the months of May and October

What we offer

  • On the job and classroom training
  • Possibility to stay in a shared room in students' accommodation on hotel grounds
  • Access to common kitchen, living and laundry areas
  • Extra hours worked over and above the standard 40 hour week will be paid extra at a higher rate

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