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Ready to grow your talent and make an impact? Join us and become part of a company that leads digital transformation! We are looking for a Service Expert Intern to join our team in Milan, someone eager to support daily operational activities, collaborate with colleagues across different departments, and contribute to delivering an excellent experience to our customers. The role involves providing administrative and organizational support, managing documentation and data, assisting internal teams, and maintaining direct interactions with customers to ensure efficient and effective service delivery.
Job Responsibility
Provide administrative and organizational support to daily business activities
Manage documentation, filing activities, and data archiving
Support internal and external communications
Enter, update, and maintain information within company systems and databases
Assist colleagues with operational and back-office activities
Support cross-functional processes and business operations
Collaborate with teams located in Milan and Trezzano
Build and maintain positive relationships with customers, ensuring timely support and assistance
Ensure accuracy and completeness of documentation and records
Contribute to the continuous improvement of internal processes and operational efficiency
Requirements
High school diploma or equivalent qualification
Good knowledge of Microsoft Office Suite (Word, Excel, Outlook)
Familiarity with digital tools and business applications
Ability to manage and organize documentation accurately
Basic data entry and administrative management skills
Fluent Italian
Nice to have
Basic English knowledge is considered a plus
Customer service and support activities
Administrative and back-office processes
CRM or document management systems
What we offer
Structured learning path
Mentorship
Opportunity to gain hands-on experience in an international and innovative environment
Flexible working hours
Uncomplicated holiday planning
Home office
Dynamic and open-minded working atmosphere with attractive benefits