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Service Executive

Australia, Sydney · Job Posted April 16, 2026
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Job Description

You will be joining the Aon Client Services team (ACS), a business critical operating unit providing best-in-class client service support across all market segments. This role is based in Sydney CBD within the FSG team, offering excellent career advancement and ongoing training opportunities with the chance to progress into an Account Executive position.

Job Responsibility

  • Responsible for assisting with client account portfolio management
  • Working directly alongside Client Managers
  • Directly managing client queries and being a subject matter expert for all their portfolio needs
  • Attending client meetings and managing relationships with Insurers
  • Assisting with tender responses, policy wordings, renewals, claims histories, endorsements, and reporting
  • Managing quote slips and placing slips
  • Managing invoicing and complex premium calculations
  • Providing leadership to Service Specialists

Requirements

  • Relevant experience working within the commercial Insurance Sector as a broker or similar
  • Comparable client account management or broking experience
  • Commitment to exceptional client service
  • Exceptional relationship and communication skills
  • Desire to develop skills and knowledge set through ongoing training
  • Tier 1 qualifications would be desirable

Nice to have

Tier 1 qualifications would be desirable

What we offer

  • Comprehensive benefits package
  • Inclusive workforce
  • Agile environment to manage wellbeing and work/life balance
  • Two Global Wellbeing Days each year
  • Variety of working style solutions
  • Continuous learning culture

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