Service Executive Job at Vodafone (Stoke on Trent)

Service Executive - Regional Service

We are seeking a skilled and dedicated service professional in our team who is r...

Location

India , Rishikesh

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

Degree or Diploma in Electronics / Electrical / Instrumentation, / Biomedical or Equivalent
Candidate should have basic knowledge of Electrical and Electronics fundamentals
2-5 year of Experience in service, maintenance, or installation (field service experience preferred)
Field exposure required
local language knowledge mandatory

Job Responsibility

Perform installation, maintenance, and repair of OR1 Systems at hospital sites
Troubleshoot, diagnose, and repair technical issues to ensure optimal system performance
Conduct regular tray audits of customer equipment
Develop and implement work plans in coordination with the OR1 Project Team
Collaborate with hospitals, modular operation theatre vendors, and other stakeholders for smooth execution of OR1 projects
Address service and support calls at the base location and defined territories
To provide on-site Customer Service Support to customers across the defined region for repair of Equipment of Medical and Veterinary endoscopes
Conduct Preventive Maintenance Programs and Tray Audits as per technical expertise and timelines given
To update call stage in the web portal and escalate calls/ issues to the supervisors/ regional in-charge in timely manner
To generate revenue through Repairs, Accessories Sales, AMCs and repair exchange as per given targets - coordinate to submit estimate, approval follow-ups, spares consumption and invoicing

What we offer

The company provides comprehensive health coverage, including hospitalization benefits, for employees and their dependent family members. The coverage includes: Self, Spouse, Two dependent children, Parents or Parents-in-law (any one set as per employee’s preference)
Parental Leave Policies to support employees during significant family milestones
Free & Confidential Counselling Support to promote employee well-being and mental health
The company provides insurance coverage to ensure financial protection for employees and their families in case of unforeseen circumstances. The coverage includes: 1. Term/Life Insurance
2. Accidental Disability/Death Insurance
KARL STORZ also contributes 4.81% of the Basic salary to the Gratuity scheme. This is payable when an employee leaves the services of the company after completion of a minimum of 5 years as per the Gratuity Act 1972
Employees can choose to contribute to the National Pension Scheme by making a declaration to the effect

Fulltime

Customer Service Advisor / Patient Services Executive

At Care Fertility, we are dedicated to providing exceptional holistic fertility ...

Location

United Kingdom , Cardiff

Salary:

10389.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Experience in a patient-facing or customer service role, ideally within a healthcare setting
Strong organisational, communication and interpersonal skills
Ability to demonstrate a high level of compassion in every interaction
Ability to provide a service rooted in expertise and attention to detail with a strong focus on patient experience and satisfaction

Job Responsibility

Primary point of contact for patients, ensuring they receive compassionate, expert, and seamless care throughout their fertility journey
Work closely with clinical and administrative teams to ensure every patient experience reflects our values of compassion, collaboration, and expertise

What we offer

33 Days annual leave FTE (inc. public holidays)
Pension scheme
Life assurance
A range of other benefits including retail discounts and a wellbeing hub

Parttime

Customer Service Executive

Join a friendly team as a Customer Service Executive in a rapidly growing organi...

Location

United Kingdom , Leeds

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer service or administration
Strong communication skills, both for phone and email correspondence, as well as for keeping thorough CRM notes
Proficiency with Microsoft Office and CRM systems

Job Responsibility

Be the first point of contact for inbound customer inquiries via phone and email, creating rapport with every interaction
Respond to customer queries with efficiency and a friendly approach
Own and manage customer follow-ups, ensuring every enquiry is resolved and no question is left unanswered
Maintain up-to-date and detailed records of all customer interactions in our CRM system, following internal processes
Assist in processing quotes, order updates, and documentation requests, working closely with our internal sales and operations teams

What we offer

Competitive pay at £28K per annum
Working Hours: Full-time, Monday to Friday from 08:00 to 16:30, with a 1-hour break
Team Culture: Be part of a supportive team that values collaboration and growth
Growth Opportunities: As our organisation continues to grow, so will your opportunities for career advancement

Fulltime

Client Services Executive

Are you a people person with a flair for providing exceptional service? Do you t...

Location

United Kingdom , Erith, Kent

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Passion for Service
Strong Communication Skills
Problem-Solver
Team Player

Job Responsibility

Building and maintaining strong relationships with clients
Responding to inquiries and resolving issues with a smile
Coordinating with internal teams to ensure seamless service delivery
Monitoring client accounts and providing updates on services
Assisting in the development of client-focused solutions

What we offer

Competitive Salary
Full-Time Position
Professional Growth
Supportive Environment

Fulltime

Customer Service Executive

Are you passionate about delivering exceptional customer service? We are seeking...

Location

United Kingdom , Tunbridge Wells

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or office-based role
Excellent communication and interpersonal skills
A positive attitude and problem-solving approach
Strong organisational skills and attention to detail
Comfortable working with CRM systems and Microsoft Office

Job Responsibility

Handling customer enquiries via phone, email, and live chat
Providing accurate information about our products and services
Resolving customer issues efficiently and professionally
Maintaining customer records with meticulous attention to detail
Working closely with internal teams to ensure excellent service delivery

What we offer

Competitive salary of £25,000 per annum
Supportive and friendly working environment
Opportunities for career development and training
Central Tunbridge Wells location, easily accessible by public transport

Fulltime

Customer Service Executive

We're looking for a Customer Service Executive to play a pivotal role in support...

Location

United Kingdom , Northampton

Salary:

25000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service role
Familiarity with finance and management software SAGE 200 desirable but not essential
Excellent communication skills, both written and verbal
Confident liaising across all levels of the organisation
Strong organisational skills and ability to multitask
High attention to detail
Proficient in PC usage and general office software

Job Responsibility

Process orders from B2B and B2C customers with accuracy and efficiency
Generate and dispatch invoices for B2B clients
Handle returns and refunds across both customer segments
Liaise with internal teams, including Accounts, to support credit control and new account setup
Respond to customer queries via phone, email, and website
Create and maintain reports for the Sales Team
Coordinate event order logistics with internal teams and our 3PL to ensure timely delivery of samples
Perform general office duties such as filing and administrative support
Provide cover for colleagues during absences and assist with staff training when required
Maintain regular communication with our outsourced warehouse regarding order status, packing, and other logistics

Fulltime

Customer Service Executive

We're working with a well-established engineering and manufacturing business to ...

Location

United Kingdom , Hove

Salary:

25000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or order processing role
Confident communication skills and attention to detail
Strong Microsoft Office skills (especially Excel and Word)
Ability to prioritise and work well under pressure
Experience using ERP/MRP systems (advantageous but not essential)

Job Responsibility

Supporting customers with their orders and enquiries
Managing accounts
Processing orders through the ERP system
Ensuring excellent service throughout the sales process

What we offer

33 days holiday (including bank holidays)
Private healthcare after probation
Pension scheme and profit share
Employee rewards and discounts
Cycle-to-work scheme

Fulltime

Customer Service Executive

Are you ready to join a growing business as part of a dynamic team? Do you long ...

Location

United Kingdom , Leeds

Salary:

24000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Clear and professional phone manner
Friendly and positive attitude
Previous customer service experience, ideally in both phone and email communication

Job Responsibility

Handle all incoming phone and email correspondence efficiently and effectively
Create a personal and respectful experience for each customer
Troubleshoot any customer issues regarding orders and assembly guides
Keep customers informed at every stage of the process
Assist with Trustpilot reviews

What we offer

Work in a fantastic location, just a 15-minute walk from the train station
Feel valued as your opinions influence product decisions
Benefit from a comprehensive onboarding plan to ensure your success in their team
Join a business that truly cares about its culture and team wellbeing

Fulltime

Service Executive

Vodafone

Location:
United Kingdom , Stoke on Trent

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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