CrawlJobs Logo

Service Execution Leader

https://www.ikea.com Logo

IKEA

Location Icon

Location:
Netherlands , Delft

Category Icon
Category:
Logistics

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

3823.00 - 5080.00 EUR / Month
Save Job
Save Icon
Apply Position

Job Description:

Develop, implement and continuously improve a successful service fulfilment strategy to better meet market demands and customer needs — in a fast, affordable and sustainable way within an omnichannel business model.

Job Responsibility:

  • Lead and develop a customer service fulfilment framework and tools for services delivered across all customer touchpoints, securing an efficient and low-cost operation
  • Ensure that sustainability is designed, integrated and enabled in all preconditions to optimise last mile solutions that support IKEA in becoming more circular
  • Safeguard the IKEA brand by following up on requirements, agreements and principles in our customer service fulfilment approach
  • Co-create and implement a long-term service fulfilment strategy based on market needs in the Delft PMA
  • Collaborate with national partners to contribute to the rollout and execution of the country service fulfilment plan
  • Lead the strategic development of service fulfilment initiatives in alignment with the store business plan
  • Identify customer pain points through flow analysis and create solutions accordingly
  • Collaborate and follow up with service providers to drive future development

Requirements:

  • The capability to make complex tasks and processes understood and actionable
  • Well-developed strategic and analytical skills
  • The capability to navigate and lead in a complex, unknown and fast-changing environment
  • The capability to collaborate and work in processes, engaging different IKEA competences across the network
  • The capability to build a knowledge-sharing network to enable constant learning within Delft PMA
  • The capability to build and maintain trustful and sustainable relationships with stakeholders
  • A good understanding of developments that can impact IKEA, especially in the areas of retail, consumer behaviour and sustainability
  • A proven track record of interdependent leadership, leading business agendas across IKEA in a collaborative way and delivering results through others
  • Experience leading creative processes
  • Good knowledge and experience in omnichannel working methodologies
  • Strong understanding of the IKEA Concept, vision, culture, values and business model — and how we create unique business advantages
  • Strong verbal and written English communication skills
What we offer:
  • 13th month and holiday allowance
  • 27 vacation days (for full-time employment) and travel expense reimbursement
  • Pension scheme
  • 15% discount on your store purchases
  • Nutritious and healthy lunch and dinner options in our co-worker restaurant
  • Supplementary health insurance, which is added to your own basic and supplementary health insurance

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
IKEA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Service Execution Leader

Executive Floor Team Leader

Executive Floor Team Leader position at JW Marriott Hotel Shanghai at Tomorrow S...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Enter Marriott Rewards information
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up to ensure requests have been met
What we offer
What we offer
  • Training and development opportunities
  • Recognition programs
  • Focus on holistic well-being
  • True camaraderie with diverse group of co-workers
  • Luxury work environment
  • Fulltime
Read More
Arrow Right

Senior Service Delivery Leader

At IKEA, we are committed to transforming the way we manage and deliver services...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong Service Management skills and how to integrate a strong and modern engineering culture across Group Digital and digital organizations in the markets with a proven track record (at least 10+ years) in managing services in a global organization
  • Strong understanding of software development best practices, and of how to lead, develop, define, plan, and execute a roadmap to meet business requirements together with relevant stakeholders
  • Demonstrable relevant knowledge of technology and/or software engineering within the relevant areas combined with good knowledge of agile ways of working, how to enable a product- and service-led organization, knowledge of how to set direction, create and manage plans, set budgets and goals, and follow up on OKRs across service delivery framework, SLAs, and KPIs
  • Proven analytical skills and experience in making decisions based on both hard and soft data
  • Strong negotiation and influencing skills, with the ability to build trustful relationships and hold stakeholders accountable at all levels (junior team members or senior management) both internally and externally
  • Excellent written and verbal communication skills, with the ability to engage and communicate with senior business leaders
  • Degree with a focus on Engineering, Technology, or related areas/equivalent combination of education and experience
  • 10+ years of diverse experience in Digital Foundation or Digital products and service delivery with a proven track record of delivering products and services that provide substantial value
  • 10+ years of experience with the services and products within the area and proven knowledge and ability to transform and optimize processes and behaviours
  • 8+ years of demonstrable experience working in agile/scrum and Software Engineering environments in complex global organizations
Job Responsibility
Job Responsibility
  • Align Service Management practices across areas to ensure consistent, robust, and complete implementation of service delivery guardrails
  • Collaborate with (Senior) Engineering Domain Managers to secure the competence and capacity of engineering teams required for great service delivery
  • Build and maintain the service management community in the assigned area, ensuring SLAs are met
  • Ensure Service Management & Operations capabilities are embedded in engineering teams with sufficient expert support
  • Identify goals and drive implementation of Service Delivery practices, ensuring standardized and coherent ways of working
  • Drive the implementation of Service Management-as-Code to ensure stability and rapid recovery from incidents.
What we offer
What we offer
  • Some travel between Digital Hubs
  • Collaboration and co-creation in the office
  • Fulltime
Read More
Arrow Right

Commercial Account Executive - Financial Services & Healthcare

As a Commercial Account Executive specific for the Emerging Markets vertical, yo...
Location
Location
United States , Salt Lake City
Salary
Salary:
130000.00 - 145000.00 USD / Year
gong.io Logo
Gong
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ months of relevant closing experience in addition to outbound SDR/BDR experience preferably having sold to Financial Services, Healthcare, Consulting, Manufacturing or Energy organizations
  • You are located in Salt Lake City and willing to come into the office 3 days a week
  • Previous SaaS and enterprise software experience, with clear examples of consistently closing deals at $20-$100K+
  • Previous outbound prospecting experience into greenfield territory
  • Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc.)
  • Comfortable selling to VP, C-Suite executives, and sales leaders while navigating through multiple decision makers in an organization
  • Excellent verbal and written communication skills
  • Self-motivated with an entrepreneurial spirit
Job Responsibility
Job Responsibility
  • Manage prospects from lead to close
  • Provide an exceptional customer experience
  • Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
  • Cultivate lasting relationships with customers
  • Run and implement pilot programs
  • Maintain weekly sales forecast and achieve quota quarterly
What we offer
What we offer
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
  • Mental Health benefits with covered therapy and coaching
  • 401(k) program to help you invest in your future
  • Education & learning stipend for personal growth and development
  • Flexible vacation time to promote a healthy work-life blend
  • Paid parental leave to support you and your family
  • Company-wide recharge days each quarter
  • Work from home stipend to help you succeed in a remote environment
  • Fulltime
Read More
Arrow Right

Financial Services Industry Sales Leader

Financial Services Industry Sales Leader is responsible for strategic sales plan...
Location
Location
United States
Salary
Salary:
228500.00 - 553000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or Bachelor's degree, advanced university or Master's degree preferred
  • 5-10 years of sales and progressive management experience
  • 10-15 years of Account Leadership and industry experience, preferably in the financial sector
  • Demonstrated results in growing a business or expanding a market
  • Travel within the US
  • potential for global where there’s business need
Job Responsibility
Job Responsibility
  • Lead the NA FSI sales team focused on the full spectrum of HPE’s product and services portfolio
  • Develop and execute sales strategies tailored to the NA FSI market to drive pipeline generation and revenue growth
  • Effectively lead FSI team to high performance, align to common vision, inspire innovation to attain execution and results
  • Build strong relationships and executive connections within the financial services industry, including C-level clients
  • Manage sales forecasting for the NA Sales FSI business
  • Foster career growth and professional development of the organization through performance review and reward planning activities
  • Drive innovation and share-of-wallet in priority areas (Cloud, AI, HPE IP)
  • Diversify existing accounts and lead with impactful outcome-based solutions, using Challenger Methodology principles
  • Monitor and analyze the competitive landscape
  • Drive awareness and credibility for the organization
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Principal Solutions Sales Executive, Service Management

As a Solution Sales Executive for Jira Service Management, you will be a subject...
Location
Location
United States , San Francisco; Seattle; Austin
Salary
Salary:
187500.00 - 301200.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 7 years of sales experience within large Fortune 500 enterprise accounts
  • Extensive experience in ITSM/ESM solution sales building complex sales strategies
  • Strong understanding of industry trends and competitive landscape
  • Ability to engage with C-level executives and technical audiences
  • Proven track record of driving sales growth and achieving revenue targets
Job Responsibility
Job Responsibility
  • Expert Product Selling: Act as a knowledge leader in the ESM/ITSM industry to build sales strategies and positioning of Jira Service Management in Fortune 500 accounts
  • Sales Strategy Development: Develop and execute sales strategies to drive revenue growth
  • Customer Engagement: Engage with customers to understand their needs and propose suitable solutions, focusing on value-based interactions
  • Cross-functional Collaboration: Work with Account Executives, Marketing, Account Management, Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
  • Fulltime
Read More
Arrow Right

Assistant Client Account Executive Leader

Our client is looking for an Assistant Client Account Executive leader to join t...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive expertise in Real Estate insurance, preferably acquired within a brokerage setting
  • Outstanding technical proficiency in associated risks, coupled with excellent market knowledge
  • Exceptional communication skills, along with the ability to establish positive and effective relationships with both clients and colleagues
  • Previous experience in training, coaching, mentoring, or managing others to foster professional development
Job Responsibility
Job Responsibility
  • Support the execution of day-to-day operational activities within the team, overseeing compliance and reporting outputs
  • Cultivate enduring relationships by continually expanding a network of client contacts
  • Act as a dedicated advocate for clients, ensuring the delivery of exceptional service through regular and close interaction
  • Identify opportunities to enhance services and add greater value to clients, maintaining a robust approach by developing a service plan and annual timetable of visits aligned with their needs
  • Implement expanded service opportunities, address risk management, and achieve insurance objectives for clients across your team
  • Serve as a point of referral for associates, presenting solutions for discussion as required
  • Commit to providing support through the buddy programme as required and recognizing subsequent training needs
  • Take ownership of the timely and accurate production of renewal reports, coaching the team to produce the same
  • Actively contribute, either through attendance or by providing meaningful feedback, during insurer review meetings and participate in the development of relationships
  • Fulltime
Read More
Arrow Right

Sales Executive For IT Services

We are looking for a proactive and energetic Sales Executive who thrives on buil...
Location
Location
United States , Naperville
Salary
Salary:
Not provided
thinkartha.com Logo
Artha Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–7 years of IT services sales experience (data or cloud sales experience is preferred)
  • Strong ability to hunt for new logos and grow accounts
  • Energetic, proactive, and persuasive communicator with executive presence
  • Comfort engaging with technical and business stakeholders (pre-sales team will support deeper solutioning)
  • Eagerness to learn basics of data concepts (ETL, governance, cloud, analytics, AI) through training to position our products and services confidently with customers
  • Track record of consistently meeting or exceeding sales targets
  • Bachelor’s degree in business, technology, or related field preferred
Job Responsibility
Job Responsibility
  • Identify and develop new business opportunities in IT services focusing Data, Analytics, AI areas
  • Build and maintain strong relationships with client stakeholders ( Business leaders, CIOs, CDO’s, IT Directors, Data Leaders)
  • Proactively prospect, qualify leads, and manage opportunities from first call to close
  • Collaborate with solution architects and pre-sales consultants for proposals, demos, and client workshops
  • Learn and apply basic concepts of data (integration, governance, MDM, analytics, cloud) to position solutions effectively
  • Attend networking events, industry forums, and conferences to promote the company brand
  • Achieve and exceed quarterly/annual sales targets
Read More
Arrow Right

Service Delivery Leader

Service Delivery Leaders serve with an account-centric focus managing the custom...
Location
Location
France , Paris
Salary
Salary:
Not provided
paloaltonetworks.com Logo
Palo Alto Networks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements
  • Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas: Cloud Security, DevSecOps, Network Security, Security Operations
  • Proven results working as a trusted advisor to drive business value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth
  • Expertise in customer guidance throughout their Journey focusing on Value Realization in addition managing customer escalations, balancing customer expectations, and negotiating successful resolutions
  • Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
  • Fluent French speaking skills required
Job Responsibility
Job Responsibility
  • Account Management: Key account ownership and relationship management for Palo Alto Networks’ largest customers
  • Operate as primary point of contact for multiple product lines supporting the customer journey
  • Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security
  • Customer Impact: Own customer planning, deployment, adoption, account-level reviews, and escalations
  • Builds and manages the customized product delivery to the customer’s tech environment
  • Understands Customer Security Priorities and is able to translate it to Success Plans
  • Partnership: Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
  • Partner with Post-Sales teams as Professional Services , Customer Success & Support
  • Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services
What we offer
What we offer
  • FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
  • mental and financial health resources
  • personalized learning opportunities
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy