Service Engineer Job at Teradyne (Jubei City)

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support position at Sopra Steria, a major Tech pla...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Total Experience Expected: 1-2 years
Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow
Excellent communication skills in French and English (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Monitor issues from start till resolution
Escalate unresolved problems to higher level of support
Ability to work under pressure and manage tight deadlines
Experience in handling international (European & US, and Asia Pacific Geographics) clients

Job Responsibility

Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
Assist users with hardware, application, and software problems via phone, self-service, email, and chat
Categorize and record reported queries and provide solutions
Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL and company's quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for resolution
Tracking and documenting any changes made to the KB article and creating KB articles

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Field Service Engineer

The Field Service Engineer 2 executes regular and irregular maintenance activiti...

Location

Japan , Kitakami

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Experienced Field Service Engineer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience
Experienced in technical industry is required and/or semiconductor industry experience prefered
Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software
Has complete knowledge on product functionality of the main modules/sub-modules

Job Responsibility

Problem analysis and approach
Problem handovers and routing
Repairs
Procedures
Training / advice
Process Optimization
Knowledge build-up and transfer
Coaching

Fulltime

Service Engineer

This is a mix of Field Service Engineering and site based maintenance work invol...

Location

United Kingdom , Kettering

Salary:

48000.00 GBP / Year

Wallace Hind

Expiration Date

Until further notice

Requirements

You will be a multi skilled Field Service or Maintenance engineer
Any experience of working on or with to Ink-jet printers or similar coding and marking machinery would be an obvious advantage
Flexible and able to support all aspects of the business in a small team

Job Responsibility

Fault finding, repair, installation, commissioning and maintenance and service of a range of ink-jet printers, labellers and coding & marking equipment supplied to a wide variety of sectors including Food, Pharmaceutical, Beverage, Cosmetics, Dairy and Logistics

What we offer

Overtime paid or time off in lieu where required
Fully expensed company vehicle
Access to full company benefits

Fulltime

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support role at Sopra Steria, a major Tech player ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong working knowledge of Printers, Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Etc.
Excellent communication skills (written & verbal)
Sound knowledge of ITIL framework and practices
Strong knowledge of preparing Excel reports, PowerPoint, and other SOP documents
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement

Job Responsibility

Handling calls, Emails, Chats, incidents, and events on the tickets
Log details of all incidents
Alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL, the company’s quality management system
Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities
Contribute to improving customer support by actively responding to queries and handling complaints
Follow up with customers to identify areas of improvement
Strong Knowledge of Computer, IT infrastructure, Printers, MS-office products, networks, servers Monitoring tools like Tivoli, etc. along with their components

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Service Desk Engineer-Service Support

Provide support on the first line of the Global Shared Service Desk & Monitoring...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow, internally used applications
Excellent communication skills (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to the appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from the start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements, with a proven track record of operational process change and improvement
Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS Teams.

Job Responsibility

Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool, taking necessary details, and ensuring the call is dealt with
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that the problems highlighted are followed up on
Maintain procedures that are compliant with ITIL, the company’s quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
Handling checks and reports that should be sent to clients
Will be responsible for Incident Review in ServiceNow using defined quality criteria for all P1 and P2 Incidents
Ensure that the incident management documentation process is being performed at a high level of quality
Generate reports on an ad-hoc or recurring basis using incident data from ServiceNow

What we offer

Inclusive and respectful work environment
Open to people with disabilities.

Fulltime

Senior Construction Services Engineer

Permanent role integral to the success of the Construction Services (Temporary W...

Location

Australia , Toowong, Brisbane

Salary:

Not provided

ADG Engineers (Aust) Pty Ltd

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Civil/Structural Engineering
6+ years of demonstrated senior-level design experience in temporary works, certifications and detailed design
Ability to critically assess and review designs by others
Knowledge of construction methodology and its impact on design outcomes
Strong problem-solving skills with a creative, “outside the box” mindset
Experience mentoring and supporting junior engineers
CPEng qualified (or working towards accreditation)

Job Responsibility

Lead, manage projects, delegate workload, and engage directly with key clients
Mentor others and drive innovative approaches in temporary works design
Assess construction methodologies and detail the engineering works required for successful delivery
Provide temporary works and construction engineering services with a focus on safe, innovative and practical solutions

What we offer

Competitive salary package
Flexible working environment
Active social calendar with regular team events
Birthday leave after 12 months of service
Industry-leading paid parental leave
Five weeks annual leave after 5 years of service
Access to Employee Assistance Program
Supportive, inclusive culture that champions equal opportunity

Fulltime

Trainee Service Engineer

Location

United Kingdom

Salary:

21000.00 - 25400.00 GBP / Year

The Recruiters Room

Expiration Date

Until further notice

Requirements

Applicants MUST live within one of the following postcodes GU14, GU17, GU46, GU51 or GU52
Able to communicate clearly and effectively in written and spoken English
Be able to undertake heavy lifting at times
You need to have a valid UK driving license and your own vehicle to be able to commute to the local engineer of your own accord

Job Responsibility

Assisting lead Engineers with Servicing, Maintenance & Repairs
Supporting the lead Engineer in diagnosing faults and assisting with breakdowns
Providing support in completing service documentation and job sheets
Communicating effectively with Engineers, Office Staff & Customers
Working towards gaining an NVQ level 3 in repair and maintenance

Fulltime

Service Engineer

Field-based Service Engineer role for the installation and maintenance of Perime...

Location

United Kingdom , Stockport

Salary:

35000.00 - 40000.00 GBP / Year

Country Gates & Barriers

Expiration Date

Until further notice

Requirements

Minimum of 2 years experience in a role as a Service Engineer
Full clean Driving License
Experience in a role as an Installation Engineer within the Automatic Gate, Barrier and Access Control industry is advantageous
Experience in mechanical and electrical installations is advantageous
Welding experience is advantageous
Relevant CSCS Card is advantageous

Job Responsibility

Reactive repairs to Automatic Gate, Barrier and Access Control breakdowns
Pre-planned maintenance visits
Scheduled upgrade & safety upgrade works
On-call 24hr standby (telephone support and emergency breakdown attendance) for a 7-day period once every 6-8 weeks

What we offer

Overtime pay
28 days paid holiday (includes bank holidays)
Company Vehicle
Android Tablet or I-pad
Full company uniform and PPE
Ongoing Training & Management Support

Fulltime

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Service Engineer

Job Responsibility

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