Service Engineer

We are looking to appoint a Service Engineer to join a well established and growing team! Before you read on you must be willing to: work away from home on a regular basis; travel abroad (possibly twice a year); be on call in the evening and weekends (on a rota). Your base will be Swansea but your role will be to offer servcing and repair activities to companies based throughout the UK and on occasions, globally. You will be given full training, a company van, phone and laptop. Your role will be to: be the 1st line responsive support to distributors and customers globally via the phone, email and face to face; provide high quality servicing, repair and refurbishment of customer product; deliver and installation of new systems, demos and customer returns (RMA's); prepare and maintain service manuals; provide service bulletins when appropriate uploaded onto the customer portal; refurbish and upgrade parts to maintain usable stock levels. You will need: full clean driver's licence; passport and no restriction to travel; experience of fault-finding and carrying out repairs on electronic and electro-mechanical products - ideally; excellent customer-facing skills, must be a good ambassador for the company; basic knowledge of schematics; self-motivated, organised, methodical, good planner; good IT skills (MS Office), use of embedded systems. Benefits: 33 day annual leave (inclusive of public holidays); Overtime; On call payments; Company pension; Life insurance; Private medical insurance. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.