Service Engineer, Randstad

Randstad

Location:
Japan, Kanagawa

Category:
-

Contract Type:
Not provided

Salary:

6000000.00 - 10000000.00 JPY / Year

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Job Description:

The Service, Technical Support Engineer is responsible for working service activity such as calibration, repair in the service lab or customer site. This position requires skill of handling Semi equipment or science-related equipment. Our business areas are Industrial such as Semiconductor, Pure Water System, Chemical and Life Science such as Pharmaceutical. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair as a service engineer, technical-depth support on post-sales technical matters as a technical support engineer. The position focus is customer satisfaction and continual improvement in the quality of our products and services.

Job Responsibility:

Working on service activities such as calibration and repair in service lab or customer site
providing technical-depth support on post-sales technical matters
ensuring customer satisfaction through maintenance and repair services
continual improvement in the quality of products and services.

Requirements:

Preferred equivalent to or above a bachelor’s degree (Engineering)- physics, electronics, electric, chemistry, material science & engineering and related major
knowledge and skills acquired through completion of electric equipment or clean technology in the field of Industrial and Life Science area
more than 3 years of field service, application, lab engineer, technical customer support or equivalent
English skill
semiconductor process and micro-contamination management knowledge
foreign (US/EU) company working experience
excellent communication skills in local language and English including spoken, written, presentation, and report writing
experience in Semi or Pharma is a plus
computer knowledge is also plus
strong technical product knowledge
analytical, problem-solving and decision-making skills
customer-focused, self-motivated, and ability to motivate others
willingness to travel including overnight stays and occasional international travel
effective communication and customer service skills
ability to instill customer satisfaction.

Nice to have:

Experience in Semi or Pharma
computer knowledge.

What we offer:

Health insurance
employee pension insurance
employment insurance
workers' accident compensation insurance.

Additional Information:

Job Posted:
May 06, 2025

Expiration:
August 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Service Engineer