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JOB DESCRIPTION PSD-Service Engineer Job Title : Service Engineer Qualification : Diploma - Mechanical, Electrical Experience : 3-7 years Industry : Mining Industry ( Hydraulic Excavators ,Dumpers , Graders Cranes )
Job Responsibility:
Maintenance, Troubleshooting, Exposure to Product Service support on CE & ME Machines, Leading a big team
Erection and commissioning of new machines, machine condition monitoring
Machine availability & Spare parts planning, managing a FMC team
Attend to daily checks, mandatory service and break down calls
Maintain record of daily checks, daily reporting of m/c working & breakdown
Carry out Preventative Maintenance checks & plan for parts/components for repairs
Ensure the machine is working condition with minimum breakdown
Reporting of service reports in SAP & also on Komatsu ICT tools
Coordinate with shift in charge and able to lead the skilled/semiskilled technicians under Team lease
Requirements:
TRADE CERTIFICATE (ITI)
DIPLOMA IN ELECTRICAL ENGINEERING
3 - 8 years experience
Knowledge & skills in MAINTENANCE & REPAIR
CUSTOMER CENTRICITY
TECHNICAL ANALYSIS
PRODUCT AWARENESS
TROUBLESHOOTING AND INSPECTION
REPAIR
ROOT CAUSE ANALYSIS
Nice to have:
Good technical knowledge on Products
Machine customer database
SAP Knowledge
Payment followups
Knowledge on SAP & OEM systems
Good Communication & presentation skills
MS Office Skills (Excel & Power point)
Leading a FMC team and ensuring contractual agreed availability, Condition Monitoring, Spare Parts Planning, execution of planned service jobs, Parts inventory, Cost Control, Safety of machine & personnel at FMC project