Job Description:
Are you excited about working on one of Microsoft’s most strategic and high‑visibility cloud platforms? Do you thrive in High-Impact environments where you can directly influence customer trust, platform reliability, and Microsoft’s cloud‑first vision? If you’re passionate about cloud technologies, love solving complex distributed‑system problems, and excel in fast‑paced, engineering‑driven environments—Azure Engineering Operations (EngOps) is where you belong. Azure is the foundation of Microsoft’s cloud strategy, powering missioncritical workloads for customers across the globe. Ensuring reliability, rapid mitigation, and high customer confidence is core to Microsoft’s promise. As part of Azure EngOps, you will play a pivotal role in strengthening the reliability of Microsoft’s cloud, driving rapid incident response, and delivering engineering‑backed improvements that directly shape the customer experience across millions of users. This is a unique opportunity to operate like a startup within Microsoft—lean, agile, deeply technical, and customer‑obsessed—while impacting one of the largest cloud platforms on the planet. You’ll partner closely with engineering teams, PMs, field roles, and strategic enterprise customers to help them get healthy, stay healthy, and succeed on Azure. If you want to influence platform reliability on a global scale and build a career with long‑term engineering depth and leadership visibility, Azure EngOps is the team for you. We are looking for a Sr. Azure Incident Manager with deep expertise in live‑site management, strong command-and-control leadership, and the ability to drive clarity during high‑severity incidents across Azure’s complex, distributed ecosystem. This role sits within Azure Engineering Operations (ENGOPS) and plays a pivotal part in safeguarding customer trust by accelerating detection, response, resolution, and systemic improvements.
