Service Engineer, Field Service Job at Valmet Inc. (Wuxi)

Cross Technology Service Delivery Field Support Engineer (L2) - Security Engineer

The Cross Technology Service Delivery Security Support Engineer (L2) role at NTT...

Location

Philippines , Makati

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 4 to 6 years of total experience
Minimum 2 to 3 years as a Network Security support resource
Degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Required certification: Check Point Certified Security Administrator (CCSA) or Check Point Certified Expert (CCSE) or Check Point Certified Cloud Specialist (CCCS) or Check Point Certified VSX Specialist or Check Point Certified Maestro Expert or Cisco Certified Network Associate - Enterprise or Cisco Certified Network Associate - Security or Cisco Certified Network Professional – Enterprise or Cisco Certified Network Professional – Security
Experience with troubleshooting and providing support in security/network/data center/systems/monitoring Services within a medium to large ICT organization
Working knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Center, Telephony, Exchange, Cloud, Backup, etc.)
Handled security products like Firewalls, Cloud Security and SASE (i.e Check Point NGFW, Check Point CloudGuard, Check Point Harmony, etc.)

Job Responsibility

Provide a managed service to clients to ensure their IT infrastructure and systems remain operational
Proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service
Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA)
Contribute to / support on project work as and when required
Monitor client infrastructure and solutions
Identify problems and errors prior to or when they occur
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Fulfill approved requests following agreed procedures
Provide telephone or chat support to clients when required

What we offer

Workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive
Part of a global company that is a $30+ billion business and technology services leader
Committed to accelerating client success and positively impacting society through responsible innovation
Global Top Employer with experts in more than 50 countries
Equal Opportunity Employer with a global culture that embraces diversity

Fulltime

Field Service Engineer

WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and...

Location

Jamaica , Kingston

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

Minimum Diploma / Certificate level qualification in Computer Science, Electronic Engineering or equivalent in country IT qualification
Minimum 3 years of hands-on experience in on-site support and repairs of PCs, printers, and LAN/WAN equipment
Require knowledge of LAN/WAN troubleshooting and LAN equipment configuration
Proven track record of delivering services directly to external customers in line with SLAs
Experience working at customer premises in a support or service capacity
Strong customer service and problem-solving skills in high-demand settings

Job Responsibility

Provide on-site field support to internal and external customers, ensuring compliance with SLAs and customer contracts
Perform timely maintenance, troubleshooting, and repairs of IT equipment and services
Respond promptly to Service Desk requests and coordinate with resolver groups to resolve issues
Act as the customer's single point of contact (SPOC) when needed, ensuring clear communication and service updates
Manage the repair and replacement of faulty equipment, including spare parts coordination and inventory tracking
Conduct site surveys and support new installations following best practices and technical guidelines
Perform preventive maintenance and ensure local repairs meet quality standards
Accurately record service data and updates in the SITA Service Hub and maintain daily logs
Escalate unresolved issues appropriately and report on local performance and workshop metrics
Support and coach team members, manage local suppliers, and ensure smooth day-to-day operations

What we offer

Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health - a personalized platform that supports a range of wellbeing needs
Professional Development: Access to LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford for strategic development
Competitive Benefits

Fulltime

Mechanical Field Service Engineer

The Mechanical Field Service Engineer is responsible for providing hands-on mech...

Location

United States , Lewis Center

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Associate’s Degree in Mechanical Engineering, Mechanical Engineering Technology, or a related engineering discipline (required)
Bachelor’s Degree in Mechanical Engineering or related field (preferred)
Minimum of five years of hands-on experience supporting, servicing, or troubleshooting mechanical automation equipment, custom machinery, or industrial systems
Must have at least 1-2 years of mechanical design experience with SolidWorks 3D CAD software
Strong understanding of mechanical systems including mechanisms, pneumatics, hydraulics, bearings, drives, and structural components
Demonstrated ability to diagnose and resolve mechanical system issues in field environments
Ability to read and interpret engineering drawings, technical documentation, and equipment manuals
Proficiency with common hand tools, machine tools, and testing instruments
Solid written and verbal communication skills with the ability to interface effectively with customers and cross‑functional teams
Willingness to travel extensively

Job Responsibility

Travel to domestic and international customer locations to install, service, troubleshoot, and repair mechanical systems and custom automation equipment
Diagnose mechanical failures and abnormal equipment conditions, identify root causes, and implement corrective actions
Perform mechanical adjustments, repairs, and retrofits to restore equipment to operational readiness
Provide technical guidance and instruction to customers on operation, maintenance, and safe use of equipment
Act as the mechanical point of contact at customer sites, coordinating with ATS Project Management, Engineering, and the customer to ensure work is executed per plan
Complete detailed service and technical reports documenting work performed, observations, and follow‑up actions
Identify opportunities to improve equipment performance, reliability, or serviceability and communicate recommendations to internal teams
Perform engineering calculations related to strength of materials, forces, speeds, loads, and mechanical performance as applicable to troubleshooting and support activities
Analyze engineering drawings and specifications to support field troubleshooting, modifications, and upgrades
Produce or revise detail drawings, sketches, and bills of materials to support service activities using AutoCAD and SOLIDWORKS

What we offer

Flexible work schedules
Employee events
Free coffee beverages
Employee referral program
Safety shoe programs
Competitive starting salaries
Overtime pay eligibility
Paid vacation
Company paid short- and long-term disability and life insurance
Comprehensive health benefits

Fulltime

Field Service Engineer - Scanjet

Scanjet Marine & System AB, a part of the Alfa Laval Group, is a world-leading a...

Location

Sweden , Lund; Landskrona; Stockholm

Salary:

Not provided

Alfa Laval

Expiration Date

Until further notice

Requirements

A degree or equivalent working experience in Electrical Engineering or the Mechanical field
Solid mechanical skills and at the same time seek to develop your skillset on electrical
Previous experience of working with safety protocols and quality standards
Good knowledge in English, both verbal and written
Ability to work independently with minimal supervision
Proficiency in MS Office
Drivers’ license

Job Responsibility

Execute marine related services and commissioning (mechanical and electrical) assigned from Scanjet Service coordinators
On-site supervision and performing troubleshooting, warranty issue and testing
Prepare service, commissioning and/or calibration report of the work activities carried out and spare parts used
If required, sail with the vessel
Provide technical support and advice customers on Scanjet products
Carry out on risk assessment for each service and observe safe work practice
Providing equipment training to customers and new service technicians if needed

Fulltime

Field Service Engineer

The Customer Support (CS) organization is responsible for the installations, qua...

Location

United States , Boise

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's degree in an Engineering field
0-4 years experience of hands-on experience (industry or academic) with mechanical systems, pneumatics, hydraulics, electronics, or semiconductor processes
Proficiency in MS Office
Excel VBA
Customer-focused mindset from academic or professional settings
Basic programming skills in MATLAB, Python, SQL, or similar

Job Responsibility

Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports
Prepare written technical reports on an independent basis
Maintain and service HMI MBI equipment at customer site in clean room working up to 12 hours in a clean room Gore-Tex suit
Periodically install new equipment, perform upgrades on existing equipment and system relocations
Comfortable asking for help where needed and utilizing the escalation process-includes 2L Tech Support, applications, & 3L Global Support Center by providing clear technical communication & problem statement clarification
Advise customer on actions to correct system malfunctions
Interface daily with external customer-train in use and maintenance of equipment, answer questions and provide technical assistance
Interface with internal customers-junior and senior engineering equipment and apps, line manager level
Coach junior engineers in their growth and development
Provide inputs for improvement proposals based on post-mortems and drive to solution as much as possible

Fulltime

Field Service Engineer 4

As a Field Service Engineer at Lam, you will step into the limelight of customer...

Location

United States , Arizona

Salary:

Not provided

Lam Research

Expiration Date

Until further notice

Requirements

Bachelor's degree in Electronics, Engineering, or related field and 8+ years of experience
or Master's degree with 6+ years
or equivalent work experience.
Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

Job Responsibility

Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
Analyze, troubleshoot, conduct diagnostics, isolate issues, and solve problems across a broad range of Lam products to the component level to minimize downtime, system interruptions, and equipment malfunctions.
Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.
Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
Partner directly with customer at a management and engineer levels, run customer meetings, measure customer trust, and lead improvement programs.
Transparently discuss opportunities and challenges with customer to increase trust.
Provide technical instruction, leadership, and mentoring for more junior engineers.
Coach and delegate to more junior employees to ensure project completion on time.

Fulltime

Field Service Engineer

We have an exciting new job opportunity open at Verisure Service for a Field Ser...

Location

United Kingdom , Bexleyheath

Salary:

50000.00 GBP / Year

Verisure Services (UK) Limited

Expiration Date

Until further notice

Requirements

Strong English communication skills and a good team player
Ability to make effective and timely resolutions
Ability to use hand tools and competent with the usage of step ladders
A proactive and enthusiastic approach to work on maintenance
A clean manual driving licence
A passion for technology

Job Responsibility

Provide in-depth examination of our customers property
Advise on the best security and safety solutions in order to design a system that meets their security needs & risks
Installation and technical support provided to Verisure security systems with a focus first time fix solutions
Deliver a detailed, informed walkthrough of the Verisure Alarm system
Trouble shooting any issues and repeat false alarms that may arise
Responsible for managing stock materials and company vehicle maintenance in line with schedules
Committed to providing outstanding expertise and customer service

What we offer

Company van provided with optional personal use
Fuel card provided for business miles only
Company smartphone
Birthday off
Uncapped commission scheme based on productivity
Employee alarm discount programme
Employee referral cash bonus scheme
Gym Flex
Pension plan
Private Health Care plan

Fulltime

Installer / Field Service Engineer Hybrid

We have an exciting new job opportunity open at Verisure Service for a Field Ser...

Location

United Kingdom , Maidstone

Salary:

28000.00 - 40000.00 GBP / Year

Verisure Services (UK) Limited

Expiration Date

Until further notice

Requirements

Clean manual driving license
Passionate about technology & product information
Excellent communication and problem-solving skills
Ability to make effective and timely resolutions
Ability to use hand tools and competent with the usage of step ladders
A proactive and enthusiastic approach to work on maintenance

Job Responsibility

Visiting new customers, providing a security analysis of our customers property, and carry out a professional installation
Visiting existing customers, troubleshooting any issues and repeat false alarms that may arise
Provide any technical assistance during the installation process and routine maintenance of Verisure Security Systems
Responsible for managing stock materials and company vehicle maintenance in line with schedules
Delivering a detailed and informed walkthrough of any Verisure Alarm system

What we offer

Company van provided with optional personal use
Fuel card provided for business miles only
Company smartphone
Birthday off
Uncapped commission scheme based on productivity
Employee alarm discount programme
Employee referral cash bonus scheme
Gym Flex
Pension plan
Private Health Care plan

Fulltime

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Service Engineer, Field Service

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