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Service Engineer - Bangalore

India, Bangalore · Job Posted May 03, 2026
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Job Description

The Field Service Engineer is responsible for installing, trouble shooting & planned maintenance of various Cytiva products in the territory assigned to them. This position reports to the Area Service Manager South I and is part of the India Equipment Services organization located in Bangalore and will be working remotely to cover the assigned territory.

Job Responsibility

  • Responsible for the Operational Perfection - installing, trouble shooting, planned maintenance of the various range of Single use, Downstream and other Equipment’s sold by CYTIVA Life Science
  • Required to attend and close the service calls as per CYTIVA Service Quality
  • Willing to stretch during the off hours and Holidays to meet Customer expectations
  • Encouraged to enforce to the Key Performance Index of Service Operation, encouraged to assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers
  • Make the commercial offers for the service offerings and follow up also encouraged to collect the payments from the customers for the services rendered and solutions sold

Requirements

  • Bachelor's Degree/ Diploma in Instrumentation/ Electrical/ Mechanical/ Electronics/ Electrical & Tele-Communications Engineering with minimum 3 years' experience in equipment and associated devices related to Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to Biopharmaceutical industry
  • Ability to install, service and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems
  • Interface and gel with both internal team members and external customers
  • Should have knowledge about validation services as per industry norms
  • Proficiency in English language

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