Service Engineer - Automation Solutions Job at Valmet Inc. (Seongnam)

Principal Solutions Engineer

Intercom is looking for an exceptional Principal Solutions Engineer to join our ...

Location

United States , San Francisco

Salary:

258306.00 - 300194.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 10 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
Ability to solve problems independently while thriving in collaborative team environments
Understanding and curiosity to deepen your understanding of AI-driven automation, LLMs, and customer support technologies
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
Familiarity with managing POCs, RFPs, and addressing complex architectural and security questions
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity

Job Responsibility

Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Intercom's value through your technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions as the customer evaluates our product
Design and lead tailored Proof of Concepts (POCs) that have clear success criteria and showcase Intercom's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
Commit to customer success, ensuring lasting value and proactively addressing challenges

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs)

Fulltime

Solutions Engineer

As a Solutions Engineer, you will be responsible for building technology solutio...

Location

India , Gurugram

Salary:

Not provided

CleverTap

Expiration Date

Until further notice

Requirements

B Tech with experience in B2B product sales organization
3-4 years of experience in building technical solutions for B2B/ SaaS sales for Enterprise products
Experience of working with cross functional stakeholders
Strong technical background with experience in Mobile Apps/Website development or any marketing automation tool

Job Responsibility

Engage with prospects to understand their technical requirements and business needs
Conduct product demonstrations and presentations tailored to the audience
Develop and deliver technical proposals, including solution architecture and integration plans
Collaborate with the sales team to strategize on account planning and customer engagement
Provide detailed technical explanations of our products and services to customers
Address and resolve technical questions or concerns from prospects and existing clients
Stay abreast with current industry trends, emerging technologies, and competitor offerings
Design and propose customised solutions that address specific customer requirements
Create and deliver Proof of Concepts (PoCs) and pilot projects to validate the solution fit

What we offer

Be a part of a global growth stage startup
Work in a fast-paced, dynamic environment where your contribution matters
You are passionate about technology and its impact on the high growth mobile technology space
Innovate at scale, with learning opportunities

Fulltime

Solutions Engineering Lead

We are hiring a Solutions Engineering Team Lead for the East region to scale and...

Location

United States , Boston

Salary:

220000.00 - 300000.00 USD / Year

Coralogix

Expiration Date

Until further notice

Requirements

7+ years in customer-facing technical roles (Sales Engineering, Solutions Architecture or similar)
3+ years leading or managing pre-sales technical teams with a record of coaching success
Experience supporting or owning team-level quotas within a sales organization
Hands-on expertise with the following: Kibana, Grafana, Datadog, New Relic, Splunk, Honeycomb, Jaeger, OpenSearch
Proficiency crafting PromQL, Lucene and SQL queries for troubleshooting and dashboards
Deep knowledge of cloud services central to observability: AWS: EKS, Fargate, Lambda, CloudFormation, CloudWatch Logs and Metrics
Azure Monitor and equivalents in Google Operations Suite
Working knowledge of OpenTelemetry, modern DevOps and container platforms (Kubernetes, Docker)
Strong ability to communicate with engineers and C-level audiences alike

Job Responsibility

Own regional SE performance in partnership with Account Executives, ensuring quota attainment and deal velocity
Hire, onboard and mentor Solutions Engineers, setting clear KPIs and career paths
Maintain a strong personal presence with customers, modeling technical excellence and closing strategic opportunities
Improve processes for discovery, POC execution, documentation and knowledge sharing
Collaborate with Product, Support and Customer Success to shorten feedback loops and accelerate adoption
Architect and deploy reference designs for logs, metrics, traces, SIEM and Kubernetes monitoring across AWS, Azure and GCP
Lead white-board deep-dive sessions on ingestion pipelines, index-free querying and cost-optimized retention strategies
Provide escalation support during POCs: troubleshoot complex issues, analyze logs, traces, craft PromQL, Lucene or Dataprime queries and isolate root causes
Track technical success metrics such as POC win rate, onboarding time-to-value and validation scorecards, converting data insights into process improvements
Contribute code or scripts (Python, Go or Java) for custom exporters, automation and synthetic monitoring

What we offer

Comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits
401(k) plan and match
Paid sick time and paid time off

Fulltime

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....

Location

United States , Dallas - Fort Worth; Austin; San Antonio

Salary:

70000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience working on robotic or automation equipment
Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
Comfortable with frequent local area travel (primarily greater Dallas-Fort Worth, Austin, San Antonio areas)
Comfortable with approx. 50% overnight travel (all US-based travel)
Clear communicator across email, phone, and on-site conversations—able to write effective service reports

Job Responsibility

Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues in accordance with customer ASA (agreed service agreements)
Provide on-site production support and informal training to operators and technicians
Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
Coordinate self, vendors, and partners for in-field support—including scheduling and customer alignment
Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
Monitor system performance remotely via Formic dashboards (e.g., Grafana)
Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions

What we offer

Equity in Formic
99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
Employee Assistance Program (EAP)
Paid Parental Leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell-Phone Reimbursement
Flexible Time-Off
Paid Company Holidays

Fulltime

Software Engineer - System / Solution Testing

The role involves designing and executing test plans, working with teams to anal...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Internet Protocols: TCP/UDP/IPv4/IPv6
Domain Knowledge: Service Provider, Cloud, Core and Edge Technologies
Networking Protocols: MPLS, BGP, OSPF/ISIS, RSVP, RSVP-TE, L3VPN, L2VPN, LDP, VLAN, QoS, ARP, Firewall Filter
Test Knowledge: Prepare Test Plans, Test Execution, Define Network Topologies, Understand Complex Customer Networks, Good Automation Skills
Should be able to adjust and work in fast pace Customer project environment
Familiar and Hands-On with testing tools (Ixia, Spirent, etc.)
Junos/Evo Experience

Job Responsibility

Lead testing efforts which could include scale testing, migration testing, certification testing and end to end solution testing
Work with Field/Sales Engineers and Customers to Analyze Customer Deployment Architectures, Network Topologies and Test Plans
Extract Customer Use Cases from requirements and test plans
Work with Development Functional and System Test Teams to analyze test coverage and gaps
Participate in design and information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs
Design test plans based on customer solution requirements
Execute test cases and create automation scripts
Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer
Identify, troubleshoot and document issues and work with appropriate Juniper engineering resources to close problems to customer’s satisfaction
Assist Creating Test Automation Frameworks, identifying tools and scripting languages

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Specific programs for personal and professional development
Inclusive culture that values varied backgrounds
Flexibility to manage work and personal needs

Fulltime

Service Controls Engineer

The Service Controls Engineer III conceptualizes, develops and programs retrofit...

Location

United States , Rolling Meadows; Chicago

Salary:

95000.00 - 115000.00 USD / Year

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Bachelors in electrical engineering, engineering related field or equivalent experience
Six (6) + years of automation experience
Proficiency in Allen Bradley programmable logic controller’s (PLC), human-machine interface’s (HMI), servo control, and electrical design
Computers, including programs such as Eplan, AutoCAD, Solid Works, Microsoft Office suite, etc.
Inspection and measuring tools such as scales, calipers, micrometers, multi-meters, dB meters, etc.

Job Responsibility

Lead the development of controls architecture system retrofits and optimize performance expectations
Program control systems for cam, servo, and air operated stations, along with test and electrical devices
Ensure the electrical design is functional, robust, and cost effective
Innovate and use good judgment to incorporate ATS Life Sciences Chicago standards and regulatory requirements
Research and specify appropriate purchased and preferred components
Create electrical wiring schematics, flow diagrams, panel layouts, bill of materials (BOM), organize release packages, and update schematics
Participate in internal and customer design reviews, installations, and service calls when needed
Provide estimates for controls engineering hours to design retrofits and upgrades on existing machines according to a customer and internal specification
Guide Electricians in wiring and codes
Support software validation requirements

What we offer

compensation for hours worked over 45
paid time off (PTO)
employee incentive bonus program
comprehensive benefits (including health, dental vision and employee assistance program)
wellness reimbursement
tuition reimbursement
annual paid volunteer day off
401K with employer match
optional employee share purchase program

Fulltime

Field Service Engineer

As a Field Service Engineer, you will be the face of IWK at customer sites, deli...

Location

United States , Parsippany

Salary:

38.00 - 48.00 USD / Hour

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Associate’s degree in Electro-Mechanical Technology, Mechatronics, Factory Automation, or related field preferred
Minimum 5 years of hands-on experience in mechanical/electrical environments, ideally with automated or packaging equipment
Military veterans with equivalent technical training and field experience are strongly encouraged to apply
Proven expertise in servicing automated equipment (mechanical, electrical, controls)
Experience with Schneider Electric control systems and function block programming is highly desirable
Basic understanding of PLC logic and HMI interfaces
Ability to read electrical schematics, mechanical drawings, and pneumatic diagrams
Familiarity with remote troubleshooting tools (e.g., TeamViewer, NetSupport Manager)
Strong English communication skills (written and verbal)
Proficient in Microsoft Office Suite

Job Responsibility

Install, start up, maintain, and repair IWK equipment on-site, with full documentation
Diagnose mechanical, electrical, and control system issues
provide detailed service reports and corrective actions
Optimize equipment performance through fine-tuning and process adjustments
Collaborate with engineering teams to share field data and drive product improvements
Serve as the primary technical representative, maintaining professional communication and customer relationships
Investigate complaints, identify root causes, and recommend solutions
Train customers on equipment operation, preventive maintenance, and troubleshooting
Plan and execute daily work schedules efficiently

What we offer

Work with cutting-edge technology in a global organization
Be part of a team that values innovation, precision, and customer satisfaction
Opportunities for international travel and professional growth
Competitive compensation and benefits

Fulltime

Solutions Engineering Lead

Coralogix is a modern full-stack observability platform that transforms how busi...

Location

United States , Dallas

Salary:

Not provided

Coralogix

Expiration Date

Until further notice

Requirements

7+ years in customer-facing technical roles (Sales Engineering, Solutions Architecture or similar)
3+ years leading or managing pre-sales technical teams with a record of coaching success
Experience supporting or owning team-level quotas within a sales organization
Hands-on expertise with the following: Kibana, Grafana, Datadog, New Relic, Splunk, Honeycomb, Jaeger, OpenSearch
Proficiency crafting PromQL, Lucene and SQL queries for troubleshooting and dashboards
Deep knowledge of cloud services central to observability: AWS: EKS, Fargate, Lambda, CloudFormation, CloudWatch Logs and Metrics
Azure Monitor and equivalents in Google Operations Suite
Working knowledge of OpenTelemetry, modern DevOps and container platforms (Kubernetes, Docker)
Strong ability to communicate with engineers and C-level audiences alike
Familiarity with structured sales methodologies such as MEDDPIC or Command of the Message (plus)

Job Responsibility

Own regional SE performance in partnership with Account Executives, ensuring quota attainment and deal velocity
Hire, onboard and mentor Solutions Engineers, setting clear KPIs and career paths
Maintain a strong personal presence with customers, modeling technical excellence and closing strategic opportunities
Improve processes for discovery, POC execution, documentation and knowledge sharing
Collaborate with Product, Support and Customer Success to shorten feedback loops and accelerate adoption
Architect and deploy reference designs for logs, metrics, traces, SIEM and Kubernetes monitoring across AWS, Azure and GCP
Lead white-board deep-dive sessions on ingestion pipelines, index-free querying and cost-optimized retention strategies
Provide escalation support during POCs: troubleshoot complex issues, analyze logs, traces, craft PromQL, Lucene or Dataprime queries and isolate root causes
Track technical success metrics such as POC win rate, onboarding time-to-value and validation scorecards, converting data insights into process improvements
Contribute code or scripts (Python, Go or Java) for custom exporters, automation and synthetic monitoring

What we offer

Comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits
A 401(k) plan and match
Paid sick time
Paid time off

Fulltime

Service Engineer - Automation Solutions

Valmet Inc.

Location:
South Korea , Seongnam

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 08, 2026

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Nice to have:

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Job Posted:January 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
January 08, 2026