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Service Engineer 2

India, Hyderabad · Job Posted May 15, 2026
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Job Description

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture. Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings. We’re seeking a Service Engineer II to build and run reliable, scalable, and secure cloud services. In this role, you’ll blend software engineering and systems expertise across the full-service deployment lifecycle. You’ll support mission-critical distributed systems and deliver great customer experience through automation, strong observability, and fast incident response.

Job Responsibility

  • Automate end to end service deployment and onboarding lifecycle (CIS, EV2, YAML, PowerShell, CLI, Python)
  • Implement monitoring, alerting, and observability solutions
  • Partner with engineering teams to enable safe and efficient deployments
  • Improve system scalability, resilience, and operational efficiency
  • Ensure service reliability, availability, and performance (SLA/SLO)
  • Monitor systems, troubleshoot issues, and drive incident resolution & RCA
  • Build and maintain CI/CD pipelines and release automation
  • Embody our culture and values

Requirements

  • Bachelor’s degree in Computer Science or equivalent
  • 2–4+ years in SRE / DevOps / Software Engineering
  • Strong coding/scripting skills (Python, C#, Java, or similar)
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice to have

  • Cloud: Azure (preferred) / AWS / GCP
  • Infrastructure provisioning: CIS, EV2, YAML, PowerShell, CLI, Python
  • CI/CD: Azure DevOps, GitHub Actions, Jenkins
  • Monitoring: Azure Monitor, Grafana, Prometheus
  • OS: Linux / Windows
  • Experience with large-scale distributed systems or data platforms
  • Familiar with Automation for service onboarding and deployment orchestration
  • Containers and orchestration (Docker, Kubernetes)
  • Observability stacks and telemetry systems
  • Incident management and postmortem culture
  • Exposure to SRE practices (error budgets, reliability engineering)

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