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Service Director

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Goodwin Recruiting

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Location:
United States , San Francisco

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

130000.00 - 150000.00 USD / Year
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Job Description:

Join a world-renowned hospitality group celebrated for its Michelin-starred restaurants and visionary approach to fine dining. This is a unique opportunity to shape guest experiences and lead service teams within a culture focused on artistry, collaboration, and sustainability.

Job Responsibility:

  • Develop, implement, and refine service standards across multiple acclaimed properties
  • Oversee and audit guest experiences, ensuring consistent excellence in every dining room
  • Lead FOH training programs, workshops, and one-on-one coaching for ongoing team development
  • Mentor service managers and support succession planning for leadership roles
  • Represent the hospitality group as a senior guest liaison, handling VIP and escalated guest relations
  • Collaborate with chefs, creative directors, and executives to design holistic guest journeys and align service with business objectives
  • Oversee logistics for special events and new concept launches, ensuring seamless operations

Requirements:

  • 8+ years of progressive leadership experience in fine dining or luxury hospitality
  • Experience in Michelin-starred settings, ideally with a focus on French cuisine and service
  • Deep expertise in fine dining service techniques, wine, and beverage programs
  • Thorough understanding of LQA/Forbes standards
  • Proven ability to train, mentor, and inspire front-of-house teams
  • Strong operational acumen, balancing guest experience and business priorities
  • Exceptional communication, leadership, and interpersonal skills

Nice to have:

  • Experience with multi-venue or corporate hospitality environments
  • Advanced wine knowledge, including pairing recommendations
  • Bilingual abilities are a plus
  • Demonstrated commitment to sustainable and artistic hospitality values
What we offer:
  • Competitive compensation package
  • Health insurance
  • Paid time off, paid sick leave, and vacation
  • Relocation assistance
  • Opportunities for professional growth within an acclaimed restaurant group

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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