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We’re looking for a driven and commercially minded Service Development Lead to play a pivotal role in shaping the future of our Community Diagnostic Centre in Oxford. This is a unique opportunity to sit at the intersection of NHS partnership working, innovation and service growth, designing and delivering new diagnostic services that improve patient experience, reduce waiting times and meet the evolving needs of both NHS and private healthcare.
Job Responsibility:
Identifying, designing and launching new diagnostic pathways and services that improve access, efficiency and patient outcomes
Developing growth strategies across both NHS and private service lines
Building and managing strong relationships with key stakeholders, including OUH, ICBs, GP practices, insurers and private providers
Leading end-to-end project management of new services, from concept and business case through to operational delivery and performance monitoring
Exploring and implementing innovative technologies and digital solutions, including AI-assisted reporting and remote pathways
Negotiating and managing commercial partnerships and contracts
Ensuring all service developments meet regulatory, quality and governance standards (including NHS and CQC frameworks)
Using data and performance insights to drive decision-making and continuous improvement
Preparing reports and presentations for senior leadership and partner boards
Managing and developing teams to deliver high-quality services and outcomes
Requirements:
A degree-level qualification in business, healthcare management or a related field
Proven experience in healthcare service development, project management or operational improvement ideally within the NHS or a community healthcare setting
A strong understanding of NHS structures, commissioning and diagnostic pathways
Excellent stakeholder management and communication skills
Commercial awareness, with the ability to balance NHS partnership objectives with sustainable growth
Strong analytical and organisational skills, with a data-driven approach
The confidence to manage change and deliver measurable outcomes
Nice to have:
Experience in diagnostics, community diagnostic centres, private/self-pay services, digital health or innovation funding