Service Desk with German Job at Sport Vision Czechia s.r.o. (Brno)

Service Desk Agent

As an IT Service Desk Agent you have both the long and broad views to ensure IT ...

Location

Luxembourg , Leudelange

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Degree in computer science or a relevant equivalent experience
1-2 years, junior
English, French, Luxembourgish and German required
ITIL qualification is preferable but not essential
Knowledge in Windows & Linux Environment (Active Directory, SCCM, …), Citrix Xen App (reset profile, kill session, …), VMware basic understanding, MS Office (Marco, VB), Veeam or other backup tools, Network understanding (VLAN, DNS, …)
Excellent communication skills
Excellent organisational skills
Team player
First IT Service Desk and/or Call Center experience is considered as an asset
Basic User & Security Group Active Directory administration

Job Responsibility

Effective management of service desks
Implementation of continuous improvement strategies
Resolve technical issues
Optimise performance
Implement appropriate solutions
Improve systems with feedback from other users

What we offer

Access to Sopra Steria training and personal development academy
Company car lease or mobility budget
Company laptop and phone
Private health insurance coverage
Meal vouchers
Social security and pension plan
Competitive salary
26 holiday days

Fulltime

Service Desk with German

We are Infosys Czech Republic. We offer business consulting, technology and engi...

Location

Czech Republic , Brno

Salary:

Not provided

Sport Vision Czechia s.r.o.

Expiration Date

Until further notice

Requirements

Fluent German & English language skills (written and spoken)
Good communication skills (be able to handle phone calls, reply to emails and give a useful guidance to the client)
Multitasking and problem solving skills
Knowledge of Windows, Android or iOS, Microsoft Office, etc.
Secondary education or professional training with a school-leaving exam

Job Responsibility

Be assigned to one future-oriented, long-lasting, and eminent corporation client
Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client
Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L1 support)
Be a member of the international, dynamic, and innovative company environment

What we offer

Hybrid Work Model
25 Days of Paid Leave
Performance Bonus
Meal Allowance
Multisport Card
Benefit Card
Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic
Financial Reward for Referring Your Friends
Expat Assistance Services for New Joiners
Relocation Package (for candidates relocating from other EU countries)

Fulltime

Assistant Front Office Manager

Assists the Front Office Manager in administering front office functions and sup...

Location

Switzerland , Zurich

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required
Fluent German and English
Swiss B or C permit OR EU citizenship

Job Responsibility

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
Directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process
Ensures guest and employee satisfaction and maximizes the financial performance of the department
Supporting Management of Front Desk Team
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
Ensuring Exceptional Customer Service
Managing Projects and Policies
Provides information to supervisors and co-workers
Analyzes information and evaluating results to choose the best solution and solve problems
Informs and/or updates the executives, the peers and the subordinates on relevant information

Fulltime

New

Working Student - Customer Support

Are you looking for an opportunity to gain hands‑on experience in a forward‑thin...

Location

Germany , Munich

Salary:

Not provided

Brainlab

Expiration Date

Until further notice

Requirements

Ongoing studies in Computer Science, Electrical Engineering, Medical Engineering, or a comparable field
Strong customer orientation, analytical thinking, and excellent communication skills
A structured, reliable, and independent working style
Fluency in German (spoken and written) and good command of English

Job Responsibility

Collaborate with experienced colleagues across Support and Development to build expertise and explore solution paths
Handle customer requests via our Service Desk and provide clear, reliable support
Reproduce and analyze issues by setting up test scenarios in our internal environments
Support the Customer Support team in daily operations and ongoing improvement initiatives
Gain deep insights into hospital workflows, clinical environments, and the user experience with medical devices and supporting technologies

What we offer

Flexible working hours
Secure bicycle storage room
Subsidized catering service
Weekly student lunches as well as regular after work and company events
Centrally located, modern work spaces with a great 212m² roof terrace

Parttime

Customer Support Advisor

We are recruiting a Customer Support Advisor for a well-established European org...

Location

Germany , Neuss

Salary:

38000.00 - 42000.00 EUR / Year

Euro London Appointments

Expiration Date

Until further notice

Requirements

Fluency in both English and German are essential
Experience in a customer support, service desk, operations support, or coordination role
Strong communication skills with the ability to explain information clearly and professionally
Highly organised, detail-oriented, and comfortable managing multiple cases simultaneously
Confident using CRM, ticketing, or service-management systems
A proactive, problem-solving mindset

Job Responsibility

Act as the first point of contact for business partners, handling enquiries via phone, email, and internal systems
Log, track, and manage support requests accurately using a ticketing or case-management system
Coordinate with internal teams and external partners to ensure timely resolution of issues in line with agreed service levels
Monitor open cases, provide clear updates, and follow through until resolution
Identify recurring issues or patterns and escalate insights to relevant stakeholders
Support updates to business records, including operational or contact detail changes
Maintain accurate documentation while adhering to data protection and confidentiality standards

What we offer

10% annual bonus
Hybrid working model based in Neuss
Structured onboarding and clear internal processes
Collaborative, international working environment
Stable, long-term opportunity within an established organisation

Fulltime

Critical Ticket Ownership And Validation Manager Analyst

At Bosch, we shape the future by inventing high-quality technologies and service...

Location

Poland , Łódź

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Very good Polish, English and German (written and spoken)
ITSM knowledge (ITIL / COBIT certification would be an advantage)
Excellent oral and written communication skills
Analytical and critical thinking
Effective team player and leader who can work independently when necessary
Ability to handle and perform in stressful situations
Business oriented attitude
Experience in a global, multicultural environment will be a plus

Job Responsibility

Ensuring that activities within Incident Management process are being performed at a high level of quality and that they meet their associated Service Level Agreements and/or Operational Level Agreements
Tracking and Escalating critical IT incidents according to the defined Service Levels
Escalation function for O7 Process - IT Emergency
Coordinating activities with IT teams and/or external support teams to complete the incident resolution
Validating priority of critical incidents by assessing business impact
Approve all emergency changes
Cooperation with Global Service Desk, Service Operations Managers and IT support teams inside Bosch Group (especially twin units in Germany, Brazil, China realizing Follow The Sun model)

What we offer

Bosch’s culture of innovation and digital transformation
Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Complex environment of working, professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)

Fulltime

Guest Experience Supervisor

Guest Experience Supervisor in charge of the Front Desk at the Berlin Marriott H...

Location

Germany , Berlin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

German language skills are mandatory
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary

Job Responsibility

Process all guest check-ins
Set up accurate guest accounts
Enter Marriott Rewards information
Ensure rate accuracy and document exceptions
Secure payment and adjust billing
Compile and review daily reports
Complete cashier and closing reports
Provide directions and property information
Accommodate guest requests
Process payments, vouchers, and charges

What we offer

Training
Development
Recognition
Place to pursue passions
Luxury environment with focus on holistic well-being

Fulltime

New

Community Associate

This full-time position is based in Berlin and will report directly to the Area ...

Location

Germany , Berlin

Salary:

Not provided

Mindspace

Expiration Date

Until further notice

Requirements

1-2 years of experience in customer service, sales, or project management
Exceptional organizational and multitasking skills
High level of English & German - verbal and writing

Job Responsibility

Serve as a point of contact (POC) for all members and guests within the Mindspace Community
Monitoring the front desk during operation hours
Point person for maintenance, mailing, shipping, supplies, and equipment
Organize office operations and procedures
Work on community tasks together with the Community Managers and take an active role in it
Solve member-related issues to ensure a smooth operation
Assist with building operations, maintenance, and upkeep of Mindspace facilities

Fulltime

Service Desk with German

Sport Vision Czechia s.r.o.

Location:
Czech Republic , Brno

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

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Job Posted:
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