Service Desk Technician - Second Line

Join Colchester Institute – Where Your Career Makes a Difference. At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the region’s leading providers of education and training, we are proud to offer a dynamic, supportive and forward-thinking working environment where staff can thrive and make meaningful change. We are looking for a Service Desk Technician - Second Line to provide fisrt and second lin technical support to staff to resolve incidents and service requests. In this role, you will ensure everyone has reliable IT services, deliver excellent customer support and be the key point of contact for your team.