Service Desk Engineer-Service Support Job at Sopra Steria (Noida)

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support role at Sopra Steria, a major Tech player ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong working knowledge of Printers, Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Etc.
Excellent communication skills (written & verbal)
Sound knowledge of ITIL framework and practices
Strong knowledge of preparing Excel reports, PowerPoint, and other SOP documents
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement

Job Responsibility

Handling calls, Emails, Chats, incidents, and events on the tickets
Log details of all incidents
Alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL, the company’s quality management system
Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities
Contribute to improving customer support by actively responding to queries and handling complaints
Follow up with customers to identify areas of improvement
Strong Knowledge of Computer, IT infrastructure, Printers, MS-office products, networks, servers Monitoring tools like Tivoli, etc. along with their components

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Service Desk Engineer-Service Support

Provide support on the first line of the Global Shared Service Desk & Monitoring...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow, internally used applications
Excellent communication skills (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to the appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from the start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements, with a proven track record of operational process change and improvement
Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS Teams.

Job Responsibility

Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool, taking necessary details, and ensuring the call is dealt with
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that the problems highlighted are followed up on
Maintain procedures that are compliant with ITIL, the company’s quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
Handling checks and reports that should be sent to clients
Will be responsible for Incident Review in ServiceNow using defined quality criteria for all P1 and P2 Incidents
Ensure that the incident management documentation process is being performed at a high level of quality
Generate reports on an ad-hoc or recurring basis using incident data from ServiceNow

What we offer

Inclusive and respectful work environment
Open to people with disabilities.

Fulltime

New

Theatre Practitioner

ACES is a pioneering independent provider of NHS ophthalmic care in the communit...

Location

United Kingdom , Dartford

Salary:

35000.00 GBP / Year

ACES Eye Clinic

Expiration Date

Until further notice

Requirements

NMC or HCPC registered
Previous Theatre or scrub experience

Job Responsibility

Scrub assistant
Anaesthetic assistant
Pre-operative assessments
Prepare the patient for their Cataract treatment and undertake pre-screening diagnostic duties
Discharge patients with after-care advice and medications

What we offer

No nightshift and No on-call
State of the art, modern working environment
29 days’ annual leave per year
Pension scheme
Paid professional fees
Indemnity Coverage
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eyewear and sunglasses
Generous Optical Express friends and family discount scheme

Fulltime

New

Instrument Planner

The Instrument Planner is responsible for planning, scheduling, and coordinating...

Location

United States , Port Arthur

Salary:

55.00 - 62.00 USD / Hour

INSPYR Solutions

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Technical degree or equivalent experience preferred
Minimum of 5 years of maintenance planning experience utilizing SAP within oil and gas or petrochemical facilities
Advanced working knowledge of SAP S/4HANA
Strong understanding of maintenance planning, scheduling, and execution processes, procedures, and industry best practices
Experience building and configuring scheduling software systems preferred
Prometheus experience strongly preferred
Experience with project planning tools such as Primavera P6 or Microsoft Project preferred
Proven experience planning and scheduling small to medium-sized projects
Knowledge of work estimation and planning for disciplines including scaffolding, painting, insulation, rigging/lifting, welding, fabrication, machining, and heavy equipment operations

Job Responsibility

Plan, schedule, and coordinate maintenance and reliability programs for assigned assets
Develop, maintain, and optimize project, maintenance, and outage schedules using approved planning and scheduling software
Prioritize work to ensure rapid response, effective backlog management, and cost control
Develop comprehensive job packages that include all required documentation, materials, and execution details
Coordinate work order development and scheduling activities with Operations, Maintenance, Engineering, and supervisory personnel
Prepare and manage weekly, monthly, quarterly, and long-range look-ahead schedules for both expense and capital work
Coordinate manpower availability and dispatching of work in collaboration with supervision
Provide technical support to users of CMMS modules and planning systems
Ensure work orders are complete, accurate, and properly documented prior to execution
Identify material requirements and coordinate with vendors and supply chain personnel as needed

What we offer

Comprehensive medical benefits
Competitive pay
401(k) Retirement plan

Fulltime

New

Junior Financial Analyst

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

Australia , Brisbane

Salary:

Not provided

Boeing

Expiration Date

Until further notice

Requirements

Australian Citizenship to meet Defence security requirements
Tertiary degree qualification in Business, Finance, Accounting, Economics or Commerce
Experience ranging from no experience to 2 years in relevant roles
Enthusiastic attitude
Motivation
Willingness to learn
Ability to self-task under supervision

Job Responsibility

Analyze Financial Data: Conduct thorough analyses of project costs and budgets to ensure accurate forecasting and financial planning
Utilize Financial Software: Leverage accounting tools such as Oracle ERP, IBM TM1, Deltek Cobra, or Excel to track project expenses and generate detailed financial reports
Completion of Journals and Reconciliations: Assist in the preparation and posting of journal entries, perform account reconciliations to verify the integrity of financial statements and project ledgers, identifying discrepancies and ensuring compliance with financial regulations
Completion of Project Invoicing: Complete the invoicing process for projects to ensure timely and accurate billing, while maintaining compliance with contractual agreements and financial regulations
Data Entry: Inputting financial data into accounting software and ensuring accuracy
Collaboration: Working closely with other departments, such as accounting and operations, to gather relevant financial information
Continuous Improvement: Identifying areas for process improvement within financial reporting and analysis

What we offer

Cutting edge projects
Flexible working options
Discounts for travel and accommodation
Salary packaging options
Health and wellbeing benefits
Study assistance
Competitive base pay and incentive programs
Industry-leading tuition assistance program pays your institution directly
Resources and opportunities to grow your career
Up to $10,000 match when you support your favorite nonprofit organizations

New

Music Licensing Specialist

Client is seeking a highly experienced Music Licensing Consultant to manage and ...

Location

United States , Las Vegas, NV or Reno, NV

Salary:

35.00 - 40.00 USD / Hour

INSPYR Solutions

Expiration Date

Until further notice

Requirements

7–10+ years of direct, hands on music licensing experience, ideally within: Gaming
Interactive entertainment
Film/TV
Digital media or consumer products with complex distribution models
Demonstrated experience negotiating and administering: Master and synchronization licenses
Advances and per unit royalty rates
Multi channel and multi platform usage rights
Proven ability to independently manage a large slate of licensed songs, similar in complexity to commercially released catalog music
Strong understanding of music copyright, publishing, and label practices
Exceptional organizational skills and attention to detail, with the ability to manage long term rights across products with extended lifecycles

Job Responsibility

Independently manage end to end music licensing for internal products, including: Negotiation and administration of master use and synchronization licenses
Structuring advances, per unit royalties, and channel specific royalty models
Supporting both lease based games and for sale games
Assess licensing needs early in the game development lifecycle and guide creative and product teams on feasibility, cost, and rights availability
Advise on licensing strategies across multiple platforms and channels, including: Class III (C3) and Class II (C2) gaming, VLTs, Social and Play Digital products, Tournament and promotional deployments
Negotiate directly with: Record labels, Music publishers, Rights administrators, Estates and artist representatives
Secure rights that align with business models, including: Territory, Term, Channel and platform usage, Unit based royalty structures
Ensure all licenses properly cover long tail distribution, repeat manufacturing, and re deployments common to gaming products
Own and maintain detailed music licensing records, including: Advances (combined master/sync), Royalty rates and payment triggers, Channel specific renewal requirements, Expiration and re licensing timelines
Track usage and renewals by channel (C3, C2, VLT, Social, Digital) and proactively manage re clearances

What we offer

Comprehensive medical benefits
Competitive pay
401(k) retirement plan

Fulltime

New

Software Engineer, Product

Meta is seeking talented engineers to join our teams in building cutting-edge pr...

Location

Canada , Toronto

Salary:

104000.00 - 148000.00 CAD / Year

New

Central Services Technician AHF

The Central Services Tech is responsible for the overall function of the storero...

Location

United States , Rome

Salary:

16.00 - 24.00 USD / Hour

Advocate Health Care

Expiration Date

January 31, 2026

Requirements

High school diploma or GED from an accredited institute
Previous experience with storage and distribution of supplies desired
Computer skills desired
Strong verbal and written communication skills required
Ability to handle potential problems and situations in a professional and courteous manner is required

Job Responsibility

Responsible for the overall function of the storeroom
Receives and delivers all supplies ordered for the hospital
Processes, fills, and delivers all department stock orders
Responsible for sending out repair and return orders

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Service Desk Engineer-Service Support

Sopra Steria

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 30, 2025

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Job Description:

Job Responsibility:

Requirements:

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