Service Desk Engineer-Service Support Job at Sopra Steria (Noida)

Service Desk Engineer-Service Support

Provide support on the first line of the Global Shared Service Desk & Monitoring...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow, internally used applications
Excellent communication skills (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to the appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from the start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements, with a proven track record of operational process change and improvement
Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS Teams.

Job Responsibility

Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool, taking necessary details, and ensuring the call is dealt with
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that the problems highlighted are followed up on
Maintain procedures that are compliant with ITIL, the company’s quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
Handling checks and reports that should be sent to clients
Will be responsible for Incident Review in ServiceNow using defined quality criteria for all P1 and P2 Incidents
Ensure that the incident management documentation process is being performed at a high level of quality
Generate reports on an ad-hoc or recurring basis using incident data from ServiceNow

What we offer

Inclusive and respectful work environment
Open to people with disabilities.

Fulltime

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support position at Sopra Steria, a major Tech pla...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Total Experience Expected: 1-2 years
Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow
Excellent communication skills in French and English (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Monitor issues from start till resolution
Escalate unresolved problems to higher level of support
Ability to work under pressure and manage tight deadlines
Experience in handling international (European & US, and Asia Pacific Geographics) clients

Job Responsibility

Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
Assist users with hardware, application, and software problems via phone, self-service, email, and chat
Categorize and record reported queries and provide solutions
Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL and company's quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for resolution
Tracking and documenting any changes made to the KB article and creating KB articles

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

New

Registered Nurse - Cardiac Stepdown

5W Cardiac Stepdown is a dynamic 34-bed unit located within Atrium Health Floyd ...

Location

United States , Rome

Salary:

38.20 - 57.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Completion of an accredited or approved program in nursing
Registered Nurse license issued by the state in which the teammate practices
BLS & ACLS for Healthcare Providers certification issued by the American Heart Association

Job Responsibility

Provide and coordinate comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures
Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum

What we offer

Sign-on Bonus eligible
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more
Incentive pay for select positions

Fulltime

New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...

Location

United States , Moorhead, Minnesota

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment (Preferred)
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Fulltime

New

CNA Hospice Aide

Make a difference every day as an Amedisys hospice aide. Join Amedisys-one of th...

Location

United States , Pooler

Salary:

17.00 - 20.00 USD / Hour

Amedisys

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Current state certification (or registration) as a nurse assistant as per state certification/registration requirements
CNA experience within the last two years
Current CPR certification
Valid driver's license, reliable transportation and liability insurance

Job Responsibility

Provides personal care services to patients
Applies safety principles and proper body mechanics to the performance of specific techniques of personal and supportive care such as ambulation of clients, transferring clients, assisting with the normal range of motion and positioning, and doing household chores
Plans and prepares nutritious meals, assists with feeding, as assigned
Performs homemaking and other environmental services as assigned
Observes, reports, and documents any changes in patient's status. If unable to perform a certain task, report to the primary nurse
Follow specific written instructions for personal care prepared by a registered nurse in accordance with the plan of care. Written instructions are to be received prior to the delivery of services
Assists patients with prescribed exercises as instructed by nurse or therapist
Performs and records simple urine tests for sugar, acetone, and albumin
Other duties as assigned

What we offer

Choice of PPO or HSA medical plans with free telehealth
Paid time off
Up to $1,000 in free healthcare services with Amedisys HSA plan
Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more
Mental health support with up to five free counseling sessions through the Employee Assistance program
401(k) with a company match
Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave
Fleet vehicle program (restrictions apply) and mileage reimbursement

Parttime

New

Registered Nurse

Intensive Care Unit (ICU) is a 26-bed unit. ICU focuses on the care of the criti...

Location

United States , Rome

Salary:

38.20 - 57.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Graduate from an accredited School of Nursing
Current valid Georgia nursing license or eNLC nursing license

Job Responsibility

Focuses on the care of the critically ill patient with medical diagnoses and complications
adult/geriatric patients whose complex medical and/or surgical needs require invasive monitoring and/or mechanical ventilation
Nurse to Patient Ratio is typically 1:2

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Senior Escrow & Closing Specialist

In divisions without Escrows: Coordinates closing with buyers, construction, att...

Location

United States , Mesa

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Real estate or equivalent courses required
At least 2 years sales or mortgage experience
Two years of Title or Escrow experience or an equivalent combination
Computer skills required in both word processing and spreadsheet programs (Preferably Word and Excel)
Ability to be firm but congenial in guiding buyers through the closing process
Good interpersonal skills

Job Responsibility

May be responsible for audit all new contracts and setting up individual house files
May be responsible for communicating contract changes to management, construction, etc
May be responsible for preparing deal sheets and getting required approvals before promoting new contracts
May prepare Escrow/Closings documents, including Pre-audit escrow files
may check/approve/copy/disburse addenda
May advise buyer of responsibility to provide certain documents at Escrow/Closing
May coordinate with Construction on readiness of home for closing
May process option prices and verify options on addendums and files
May assist Title Company and approve and file Preliminary Title Report
may assist lenders with documentation and send out packages to lenders

What we offer

Flexible time-off program
Industry leading parental leave policy

Fulltime

New

Regulatory Specialist

As a Regulatory Specialist, you will ensure that all medical devices comply with...

Location

Slovakia , Partizánske

Salary:

Not provided

Medline Europe

Expiration Date

February 15, 2026

Requirements

University Degree in Sciences or Engineering specialized in Regulatory Affairs
Good written and oral communication in English
Positive attitude, results oriented
Leadership experience
Good knowledge of continuous improvement tools – Greenbelt/5S

Job Responsibility

Drive regulatory strategy for assigned products and ensure compliance with EU MDR, ISO 13485, and global regulations
Turn regulatory requirements into clear internal processes and documentation standards
Identify risks early and suggest practical mitigation steps
Serve as the main regulatory contact for distributors, partners, and competent authorities
Lead PMS activities and ensure imported/distributed products meet local requirements
Manage distributors and support audits to maintain market compliance
Prepare and maintain essential regulatory documentation (STED, PMS reports, risk files)
Partner with R&D, Quality, Supply Chain, Marketing, and Operations across the product lifecycle
Provide regulatory guidance for product changes, new launches, and market expansions
Align regulatory activities with global teams and regional distributors

What we offer

Annual bonus of 7% of gross annual salary, paid twice a year based on KPI performance
Transportation allowance
Seniority bonus
Meal allowance in the cafeteria
Financial reward for improvement suggestions

Fulltime

Service Desk Engineer-Service Support

Sopra Steria

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
June 12, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Service Desk Engineer-Service Support

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support

Registered Nurse - Cardiac Stepdown

Mobile Associate - Retail Sales

CNA Hospice Aide

Registered Nurse

Senior Escrow & Closing Specialist

Regulatory Specialist

Service Desk Engineer-Service Support

Sopra Steria

Location:India , Noida

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:June 12, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Service Desk Engineer-Service Support

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support

Registered Nurse - Cardiac Stepdown

Mobile Associate - Retail Sales

CNA Hospice Aide

Registered Nurse

Senior Escrow & Closing Specialist

Regulatory Specialist

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
June 12, 2025