Service Desk Contractor Job at Robert Half (Seattle)

Front Desk Coordinator

We are looking for a Front Desk Coordinator to join our team on a contract basis...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a front desk or receptionist role preferred
Proficiency in operating multi-line phone systems
Strong interpersonal and communication skills
Ability to manage multiple tasks in a fast-paced environment
Excellent organizational skills and attention to detail
Familiarity with basic administrative procedures
Detail-oriented approach and appropriate appearance
Ability to handle sensitive information with discretion

Job Responsibility

Greet visitors and ensure they feel welcomed upon arrival
Manage the check-in process for contractors and other guests
Respond to phone inquiries using a multi-line switchboard system
Maintain accurate records of visitor logs and contractor check-ins
Assist with general administrative tasks to support front desk operations
Ensure the reception area remains clean, organized, and well-maintained
Communicate effectively with internal teams to relay visitor information
Follow established procedures for handling sensitive information
Provide timely support for any front desk-related issues or concerns

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

IT Help Desk Manager

We are seeking a Remote IT Help Desk Manager to support the Internal Revenue Ser...

Location

United States

Salary:

Not provided

Talent Acquisition Concepts

Expiration Date

Until further notice

Requirements

Bachelors degree
Security Plus certification
8 years of help desk experience with 2 of those years in a management role
Technical skills to provide oversight and workload management for IT SERVICE DESK assigned Contractor resources
Supervisory skills and experience to assign work to other Contractors, ensure work is completed timely, monitor work and adjust schedules to meet objectives and goals of CSS Information Technology Service Desk
Ability to work independently and as a team lead\supervisor to maintain a good working environment
Ability to work remotely

Job Responsibility

Provide, maintain, and project scheduling of assigned contractors to ensure sufficient staffing appropriate to agency customer level and mission requirements
Attend meetings with senior-level officials, contractors, and employees. provide deliverable reports
Gather data from contractor staff daily and conduct an analysis of the data to determine the success of the assistance based on the daily performance of the Contractor staff
Provide supervisory guidance to contractors
Report all issues to the Government Technical Manager (GTM)
Provide administrative support for time and attendance
Provide a summary of ticket reviews to GTM
Work closely with GTM on conduct issues with contractor staff to resolution
Work closely with GTM on training development for contractors (e.g. new products and policies)
Monitor contractor staff on all pertinent IRS-CI systems, including the Call Routing Application (currently Cisco Unified Intelligence Center) and Remote Tool Service Delivery software (e.g. CyberArk, Beyond Trust/Bomgar) to ensure all US HD policies are followed

What we offer

health, life, disability, financial, and retirement benefits
paid leave
professional development
tuition assistance
work-life programs
award programs acknowledge employees for exceptional performance and superior demonstration of our service standards

Fulltime

Soft Services Maintenance and Vendor Manager

We are seeking an experienced Soft Services Maintenance and Vendor Manager to ov...

Location

Philippines , Makati

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in soft services maintenance and vendor management
Strong vendor management expertise
Service quality oversight
Ability to ensure seamless delivery of cleaning, front desk messengerial and other soft services across commercial properties
Experience overseeing janitorial and cleaning operations including daily cleaning, deep cleaning, and specialized cleaning services
Experience managing office maintenance programs including pest control, carpet and office fabric care, office waste collection and disposal services
Experience coordinating reception staff, and messengerial services
Experience supervising pest control, waste management, recycling programs, and environmental compliance initiatives
Experience developing and maintaining strategic relationships with soft services vendors and contractors
Experience negotiating service contracts, pricing structures, and service level agreements

Job Responsibility

Soft Services Operations Management: Oversee janitorial and cleaning operations including daily cleaning, deep cleaning, and specialized cleaning services
Manage office maintenance programs including pest control, carpet and office fabric care, office waste collection and disposal services
Coordinate reception staff, and messengerial services
Supervise pest control, waste management, recycling programs, and environmental compliance initiatives
Vendor Relationship Management: Develop and maintain strategic relationships with soft services vendors and contractors
Negotiate service contracts, pricing structures, and service level agreements to optimize cost and quality
Conduct regular vendor performance evaluations and implement improvement action plans
Manage vendor onboarding processes including insurance verification, background checks, and training requirements
Coordinate vendor scheduling to minimize disruption to building operations and occupants
Quality Assurance and Service Delivery: Establish quality standards and inspection protocols for all soft services operations

Fulltime

Digital Workplace Technologies Leader / IT Services Manager

As Digital Workplace Technologies Leader / IT Services Manager (m/f/d), you will...

Location

Switzerland , Opfikon

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Higher education in Information Technology or a related technical field
3–5 years of experience in system support, service desk environments, or Digital Workplace operations
Proven people‑management skills with the ability to motivate teams and drive a strong service culture
Strong customer focus and the ability to act as a trusted IT partner for the business
Solid technical expertise across modern Digital Workplace environments, including device lifecycle management, Microsoft 365, networking fundamentals, telephony/mobile services, ITSM processes, and security/compliance requirements
Track record of delivering digital solutions and services for large and diverse user groups
Excellent organizational and project‑management skills, with the ability to manage multiple initiatives in parallel
Valid driving license since role requires occasional travel across sites
Fluency in German and English (spoken and written)

Job Responsibility

Lead and develop the contractor-operated Digital Workplace Technologies team, promoting a strong service culture and customer-focused mindset
Act as the primary IT partner for the local business regarding workplace technologies and employee experience
Work closely with the Country DTPS Director and other Functional Platform Leaders to align local priorities with global IT strategy
Ensure smooth delivery and adoption of centrally provided workplace services, including Service Desk, endpoint devices, collaboration platforms, mobile services, and print services
Drive adherence to IT Service Management processes (Incident, Request, Change, Problem)
Assure workplace technologies are operated in line with corporate cybersecurity policies, GDPR, and audit requirements
Implement Digital Workplace projects and technology rollouts in collaboration with central platform teams
Identify opportunities to improve employee productivity and simplify the IT support experience
Manage relationships with local vendors and service providers supporting workplace services
Ensure efficient use of resources and manage the local IT budget (CAPEX and OPEX)

What we offer

Coaching and mentoring programs
Company shares
Development opportunities
Discounts
Day off for your birthday
Learning programs
Volunteering Opportunities
Wellbeing program

Night auditor

This position is responsible for the overall guest service and satisfaction of t...

Location

United States , Newkirk

Salary:

14.00 USD / Hour

7 Clans Casinos

Expiration Date

Until further notice

Requirements

High School Diploma (or equivalent) preferred
Hotel experience preferred
Customer Service and Communications experience preferred
Must be punctual and dependable
Read, write, and speak English
Protect Company’s value by keeping information confidential
Perform assigned tasks under supervision
Establish and maintain positive relationships
Utilize MS Office products at basic to intermediate skill level
Exercise sound judgment

Job Responsibility

Ensure effective and efficient services are delivered to guests
Review and understand trends in reservations
Have current knowledge of hotel products, services, facilities, events, pricing and policies
Run and review daily logs and reports
Audit and finalize daily reports for accounting
Ensure credit card transactions have finalized and reports printed
Help mentor new hires
Help supervisor/manager train new employees
Help cover for staff as necessary
Identify ways to increase efficiency or improve products and services

Parttime

Receptionist

As the first point of contact for visitors, clients, and tenants, you'll play a ...

Location

United Kingdom , Basingstoke

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication skills - both verbal and written
Professional presentation - polished and confident front-of-house presence
Customer service experience - ideally in a corporate or hospitality setting
Organised and detail-oriented - able to manage multiple tasks with ease
Adaptable and proactive - ready to take on varied responsibilities
GCSE-level education or equivalent
Pleasant telephone manner and discretion with confidential information
Strong team player with a can-do attitude
Eagerness to learn and grow professionally

Job Responsibility

Greet all visitors with a friendly, professional attitude and manage visitor logs accurately
Maintain a pristine and organised front desk area to five-star standards
Handle incoming calls and intercom queries efficiently, ensuring messages are relayed promptly
Operate the visitor management system and liaise with tenants for access authorisations
Work closely with colleagues, tenants, and contractors to ensure seamless operations
Assist in emergency situations, following safety protocols
Engage in training and development opportunities to enhance your skills

What we offer

Access to exclusive roles with top-tier employers
Ongoing support throughout the recruitment process
Opportunities for career development and training
A commitment to diversity, inclusion, and equal opportunity

Fulltime

Facilities Coordinator

You are the operational heartbeat of the Espoo office. While our engineers build...

Location

Finland , Espoo

Salary:

3100.00 - 3600.00 EUR / Month

ICEYE

Expiration Date

Until further notice

Requirements

Proven Finnish language proficiency at B2 level or higher (CEFR) - Mandatory requirement
Professional working proficiency in English
Basic technical understanding of office building systems and workplace infrastructure
Strong organizational and prioritization skills
A proactive, service-oriented mindset with strong ownership of issues
Strong interpersonal and communication skills
Ability to work independently on-site while collaborating closely with Facilities, Operations, and external partners
Comfort using service desk tools, communication platforms (email, Slack), and basic office software

Job Responsibility

Actively monitor and manage all facilities- and office-related communication channels
Monitor the service desk system, tracking open tickets, progress, items on hold, and completed actions
Work on service desk requests and support facilities-related projects
Proactively follow up on pending requests, orders, or inquiries with vendors, building management, and service providers
Actively monitor office-related requests from employees and ensure timely resolution or proper escalation
Perform regular safety and cleanliness walks of the premises
Monitor overall cleanliness and maintenance status and liaise with cleaning or maintenance partners
Coordinate daily cleanliness topics with cleaning staff
Supervise on-site contractors when present
Cooperate closely with the external Integrated Facilities Management (IFM) partner and on-site consultants

What we offer

Occupational healthcare, occupational, and accident insurance
A yearly benefit budget to spend as you wish (i.e. on sport, transport, bike benefit, wellness, lunch, etc.)
Phone subscription with iPhone of choice
Relocation support (i.e. flight tickets, accommodation, relocation agency support)
Time for self-development, research, training, conferences, or certification schemes
Inspiring and collaborating offices and silent workspaces enable you to focus

Fulltime

Guest Relationship Executive

To provide Help Desk services in accordance with company policies, procedures an...

Location

India , Noida

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in Help Desk operations and processes
Strong Administration Skills
Strong Customer Service focus
Excellent people skills and ability to interact with a wide range of client staff and demands
Knowledge of Occupational Safety requirements
Strong PC literacy and proven ability to manage daily activities using various systems
Demonstrated experience with continuous improvement initiatives
Demonstrated experience with client reporting and the preparation of statistical call analysis
Graduate in any discipline
2 – 3 years’ experience in Help Desk management

Job Responsibility

Provide Help Desk services in accordance with company policies, procedures and processes
Achievement of the Key Performance Indicators and Service Level Agreement targets
Provide Call logging services in accordance with the service guidelines
Receive and log complaints - Record complete details of the service requests / complaints
Assign Unique Identity numbers for all service requests / complaints
Generate job cards / work orders for all service requests with specific tasks by assigning unique reference numbers
Assign specific service provider based on the nature of request / complain
Close service requests by regularly following up with respective service assignee and record response times
Communicate with requestor to ensure call closure, request status, reasoning and commit on probable timing of call closure
Prepare daily / weekly reports on call status

Fulltime

Service Desk Contractor

Robert Half

Location:
United States , Seattle

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 11, 2026

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Job Posted:
April 11, 2026