Service Desk Analyst

Kickstart Your Career in Tech, join Our Service Desk Team! Are you passionate about technology and ready to take your first step into the world of IT? If so, this Service Desk role could be the perfect opportunity for you. At PA, we believe in potential, not just qualifications. That’s why we’re looking for individuals who are curious, people-focused, and excited about building a career in technology. You don’t need a degree or technical certifications, just a genuine interest in IT, a willingness to learn, and a positive, friendly approach. As a Service Desk Analyst, you’ll be the first point of contact for our customers, so excellent communication skills and a personable manner are essential. If you’ve worked in any customer-facing role, whether in retail, hospitality, or call centres, you already have valuable experience that we would love to see. Why Join Us? Gain hands-on experience with real-world IT systems and support; Be part of a supportive team that invests in your development; Access training, mentoring, and clear progression pathways; Work in a culture that values collaboration, learning, and innovation. This is more than just a job, it’s your launchpad into a thriving tech career. If you're ready to grow, learn, and make an impact, we’d love to hear from you.