Service Desk Agent with German & English Job at NTT DATA (Bucharest)

Service Desk Agent

As an IT Service Desk Agent you have both the long and broad views to ensure IT ...

Location

Luxembourg , Leudelange

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Degree in computer science or a relevant equivalent experience
1-2 years, junior
English, French, Luxembourgish and German required
ITIL qualification is preferable but not essential
Knowledge in Windows & Linux Environment (Active Directory, SCCM, …), Citrix Xen App (reset profile, kill session, …), VMware basic understanding, MS Office (Marco, VB), Veeam or other backup tools, Network understanding (VLAN, DNS, …)
Excellent communication skills
Excellent organisational skills
Team player
First IT Service Desk and/or Call Center experience is considered as an asset
Basic User & Security Group Active Directory administration

Job Responsibility

Effective management of service desks
Implementation of continuous improvement strategies
Resolve technical issues
Optimise performance
Implement appropriate solutions
Improve systems with feedback from other users

What we offer

Access to Sopra Steria training and personal development academy
Company car lease or mobility budget
Company laptop and phone
Private health insurance coverage
Meal vouchers
Social security and pension plan
Competitive salary
26 holiday days

Fulltime

Agent Service Desk with German

We are seeking an Agent for the UAM Service Desk who will ensure timely and effi...

Location

Romania , Bucharest

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong team collaboration and interpersonal skills
Solid problem-solving abilities with a customer-centric mindset
Ability to maintain and utilise technical documentation during production, testing, and implementation phases
Excellent verbal and written communication skills in German (C1) and English (B2)
Flexible and adaptable in challenging situations with strong time management and organisational skills
Technical knowledge of Active Directory, Operating Systems, server environments, and Office Automation Software

Job Responsibility

Handle access requests including account creation, modification, and deletion, applying access rules based on the requester’s role
Process incoming emails related to access and support
Log, resolve, and escalate IT issues to the appropriate support level to ensure timely resolution
Gather user and account information for internal reporting and external stakeholders
Ensure service delivery agreements are met at expected quality levels
Suggest improvements to procedures, processes, and workflows to enhance operational efficiency
Provide resolutions for incident tickets and service requests submitted via forms, emails, or ticketing systems
Implement specific access rights based on virtual requests and update user information in relevant systems
Define incident priorities and ensure proper tracking and follow-up
Document newly identified known errors and develop training materials for L1 and L2 agents when UAM-specific knowledge is required

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

New

Front Desk Agent

The Front Desk Agent is responsible for delivering exceptional guest service, ma...

Location

Italy , Bolzano

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in hospitality or customer service preferred
Good communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Fluency in English and Italian or German
additional languages are an advantage

Job Responsibility

Greet guests warmly and provide a friendly, professional first impression
Handle check-in and check-out procedures efficiently
Manage reservations, cancellations, and room assignments
Respond promptly to guest inquiries, requests, and complaints
Process payments and maintain accurate billing records
Coordinate with housekeeping and maintenance to ensure room readiness
Maintain knowledge of hotel services, promotions, and local attractions
Ensure compliance with hotel policies, procedures, and safety standards

What we offer

The 13th and 14th month salaries and severance pay (TFR) are to be considered additional to the agreed base salary
opportunity to perform upselling activities and receive company bonuses based on the achievement of business goals

Fulltime

Microsoft Power Platform Engineer with German

The Microsoft Power Platform Engineer role involves providing technical support ...

Location

Romania , Brasov

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience
Minimum 3-5 years of experience supporting Microsoft Power Platform or related Microsoft cloud technologies in enterprise environments
Hands-on experience with Power Apps (Canvas and Model-driven apps), Power Automate flows, and Power BI datasets and reports in production environments
Experience troubleshooting Power BI gateways, dataset refresh issues, and report performance
Strong knowledge of Dataverse administration, data troubleshooting, and environment management
Experience working with Power Platform connectors and integrations, including SharePoint, SQL, Microsoft Graph, and REST APIs
Understanding of Power Platform governance and security, including DLP policies, environment roles, permissions, and monitoring via Power Platform Admin Center
Familiarity with identity and access management, particularly Entra ID (Azure AD) integration
Experience working in service desk, managed services, or enterprise support environments, including incident, problem, and change management processes
Strong analytical and troubleshooting skills across applications, automation workflows, and data integrations

Job Responsibility

Provide Level 2 technical support for Microsoft Power Platform services, including Power Apps, Power Automate, Power BI, and Power Virtual Agents (Copilot Studio)
Investigate and resolve complex incidents and service requests escalated from Level 1 within agreed service level agreements (SLAs)
Troubleshoot issues across applications, workflows, connectors, integrations, and data sources within the Power Platform ecosystem
Perform root cause analysis and implement corrective and preventative actions to improve platform stability and service quality
Support the deployment, configuration, and lifecycle management of Power Platform environments and solutions
Assist with solution packaging, releases, and environment promotion processes across development, test, and production environments
Manage and troubleshoot integrations with Dataverse, SharePoint, SQL databases, APIs, and other enterprise data sources
Monitor platform health, usage, performance, and service metrics using Power Platform administration tools
Support governance and compliance controls, including Data Loss Prevention (DLP) policies, environment security, and role-based access management
Provide guidance and troubleshooting support to citizen developers and business users, promoting best practices for low-code development

What we offer

Smooth integration and a supportive mentor
Choose from Remote, Hybrid or Office work opportunities
Projects have different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance
Individual coaching sessions or accredited Coaching School
Epic parties or themed events

Front Desk Agent

Location

Austria , Salzburg

Salary:

2026.00 EUR / Month

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Completed vocational training in hospitality or tourism is an advantage
Ideally, previous professional experience in Front Office operations within the hospitality industry
Experience with the hotel management system Opera is an asset
Enjoyment of working with guests and colleagues from different nationalities
Communicative, open-minded personality with a warm and positive attitude
Strong team spirit, commitment, and a high sense of responsibility
Excellent command of German and English
additional foreign languages are an advantage

Job Responsibility

Providing a warm and welcoming reception to guests upon arrival, ensuring a positive first impression
Handling professional check-in and check-out procedures using the hotel management system Opera
Delivering proactive, courteous, and personalized service to meet the needs of our guests
Acting as the first point of contact for guest requests, inquiries, and feedback
Assisting guests with concierge services, including arranging transfers, tickets, sightseeing tours, and other activities
Managing guest correspondence via telephone and email in a professional and timely manner
Handling billing procedures, invoices, and performing shift and daily closings accurately
Ensuring compliance with internal quality standards and service guidelines
Supporting administrative and organizational tasks within daily front office operations
Contributing new ideas to enhance guest satisfaction and service quality

Fulltime

Front Desk Agent

Location

Austria , Salzburg

Salary:

2026.00 EUR / Month

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Completed vocational training in hospitality or tourism is an advantage
Ideally, previous professional experience in Front Office operations within the hospitality industry
Experience with the hotel management system Opera is an asset
Enjoyment of working with guests and colleagues from different nationalities
Communicative, open-minded personality with a warm and positive attitude
Strong team spirit, commitment, and a high sense of responsibility
Excellent command of German and English
additional foreign languages are an advantage

Job Responsibility

Providing a warm and welcoming reception to guests upon arrival, ensuring a positive first impression
Handling professional check-in and check-out procedures using the hotel management system Opera
Delivering proactive, courteous, and personalized service to meet the needs of our guests
Acting as the first point of contact for guest requests, inquiries, and feedback
Assisting guests with concierge services, including arranging transfers, tickets, sightseeing tours, and other activities
Managing guest correspondence via telephone and email in a professional and timely manner
Handling billing procedures, invoices, and performing shift and daily closings accurately
Ensuring compliance with internal quality standards and service guidelines
Supporting administrative and organizational tasks within daily front office operations
Contributing new ideas to enhance guest satisfaction and service quality

Fulltime

New

Engineer I, EHS

You, as Engineer I, EHS, will support supervisors by providing tools and advice ...

Location

Costa Rica , Cartago

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in occupational health and safety, or equivalent experience, or higher education in related areas
Experience in related fields of 1 years minimum
Sophisticated English, bilingual desirable
Certification in ISO 14001:2014, ISO 45001:2018 and ISO 50001 standards (desirable)
Internal Auditor Certificate (desirable)

Job Responsibility

Promote compliance with quality requirements, Good Manufacturing Practices (GMPs) and Good Documentation Practices (GDP)
Promote and participate in ICare's initiatives: if you see something, do something
Respond to and resolve in a timely manner the problems that may affect the quality, safety or efficiency of the product or the regulatory consistency of the process
Continuously seek regulatory completion in your process
Stay aligned with EHS rules and procedures
Ensure the people in your charge follow them
Provide crucial training spaces for EHS issues
Promote the culture of safety, and ensure compliance with all the guidelines that the organization settles vital to align with the applicable legal and/or corporate requirements of its area passionate about protecting safety, its own health and that of its personnel in charge, and the environment
Build, coordinate and implement the company's Ergonomics program
Build, coordinate and implement the company's Environmental program (Management of waste, wastewater, air emissions, drinking water, identification and evaluation of environmental aspects, assessment of relevant regulations, training, among others)

New

Store Operator

GrainCorp Feeds is a national animal feed business, based in Hamilton NZ, dealin...

Location

New Zealand , Waharoa

Salary:

Not provided

GrainCorp

Expiration Date

Until further notice

Requirements

Current forklift licence with F and W endorsement
Experience working in a warehousing / logistics role
Good communication skills
Ability to follow direction
Ability to work collaboratively and autonomously
Capable of lifting up to 20kg in weight
Solid understanding of safety standards

Job Responsibility

Bagging and pallet stacking
Moving / loading palletised stock

What we offer

Ongoing training and safety programs
Paid Parental leave and birthday leave
Employee referral bonus scheme
Standard Southern Cross Health Insurance that covers employee, spouse and kids up to the age of 18
Family Inclusive Workplace accredited employer, committed to supporting you both on and off the job

Fulltime

Service Desk Agent with German & English

NTT DATA

Location:
Romania , Bucharest

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 16, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Service Desk Agent with German & English

Service Desk Agent

Agent Service Desk with German

Front Desk Agent

Microsoft Power Platform Engineer with German

Front Desk Agent

Front Desk Agent

Engineer I, EHS

Store Operator

Service Desk Agent with German & English

NTT DATA

Location:Romania , Bucharest

Category:IT - Administration

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 16, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Service Desk Agent with German & English

Service Desk Agent

Agent Service Desk with German

Front Desk Agent

Microsoft Power Platform Engineer with German

Front Desk Agent

Front Desk Agent

Engineer I, EHS

Store Operator

Location:
Romania , Bucharest

Category:
IT - Administration

Contract Type:
Employment contract

Job Posted:
April 16, 2026