Service Desk Agent Dutch and English Job at NTT DATA (Casablanca)

Service Desk Agent with Dutch

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Fluency in Dutch
Good command of English
Excellent communication and customer service skills
Awareness of Microsoft Operating Systems local and remote administration and Microsoft Office family applications
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Flexibility to work shifts if required (M-F business hours – no night or weekend shifts)

Job Responsibility

Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

Fulltime

Service Desk Technical Trainer and Coach

The IT Service Desk Technical Trainer and Quality Coach is responsible for the d...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong class presentation, facilitation, and management skills
Ability to communicate clearly at all organizational levels
Technical support experience within a dynamic corporate environment
B2 or above on minimum one of the following languages: Dutch, Spanish, Portuguese, Italian
English: C1 or above
Adaptability and ability to take ownership of challenging tasks
Availability to work on-site or hybrid, according to business needs from Bucharest (Piata Unirii office)

Job Responsibility

Design and edit basic e-learning, virtual, blended and classroom curriculum
Assist with revising and maintaining curricula and training materials
Consult with team members to ensure produced training meets current needs to support learning outcomes
Conceptualize and create graphical images, flow charts, and diagrams to support training curriculum
Deliver basic e-learning, web-based, and classroom curriculum
Deliver course materials within a strict yet ever changing timeline set by the business units
Assist in coordinating with relevant groups for continuous refining and improving processes to ensure effective outcome in terms of performance
Review, analyze key performance metrics using statistical tools and suggest actions leading to resolution and improvements in processes
Conduct internal process audits to assess the functioning and process compliance in small and medium projects
Perform side-by-sides, and monitoring agent calls, with particular attention to technical/ functional excellence

What we offer

Comprehensive, locally competitive benefits package
Working for a top 5 company in the industry worldwide
Company culture focused on employee wellbeing
The opportunity to grow a career in Monitoring/Infrastructure
Learning & Development platforms

Fulltime

New

Relationship Director

The role: Join Relationship Management, to build and maintain relationships with...

Location

United Kingdom , London

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Coverage Mindset: Proven track record in developing client account plans and identifying opportunities to meet clients' current and evolving needs for the Bank's products and services
Sector Focus: Deep understanding of the challenges and opportunities facing Financial Services businesses, and a demonstrable track record of providing innovative solutions to support clients' sustainable growth
Market presence: Able build a strong sector-focused network across clients, prospective clients, advisors and industry bodies
Financial Skills: Strong financial analysis skills with the capability to teach and coach others
Risk Management: Ability to anticipate and identify risks, implementing appropriate mitigation strategies
Interpersonal Skills: Excellent influencing skills with the ability to build positive working relationships with clients, colleagues, and stakeholders
Market Insights: Experience in pricing, product propositions, and competitive positioning to enhance UK Corporate Bank's offerings and market share
Communication: Exceptional organisational, written, and verbal communication skills
Business Development: Experience in building new businesses and sustainable new to firm revenues
Analytical Skills: Capability to gather, interpret, and analyse information to effectively respond to customer and stakeholder needs

Job Responsibility

Develop and enhance relationships with a portfolio of UK Corporate Bank clients operating in the Financial Services sector
Foster proactive collaboration with teams such as Large Corporate Lending, M&A, Trade and Working Capital, Risk Solutions, Payments & Cash Management and the Private Bank to win new business and deliver consistently excellent outcomes for clients
Play a leading role in developing and executing UK Corporate Bank's strategy for Financial Services sector clients
Represent Barclays to external and internal stakeholders and contribute to a sector focused marketing strategy
Act as First Line of Defence in line with the Bank's risk management framework
Management of client relationships to identify the clients financial goals, challenges, and risk tolerance
Research and understanding of the client's industry trends, regulatory landscape, and competitive environment
Design of customised solutions that address the client's specific needs and objectives
Communication of the value proposition of proposed solutions
Provision of guidance to clients to support their financial decisions, risk management and wealth management strategies

What we offer

Cycle or run to work? We've got everything you need – from cycle hire and parking areas to new showering and changing facilities
CoSpace is our drop-in co-working space
Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy

Fulltime

New

Staff Program Manager, Incident Management - AV Development

Staff Program Manager, Incident Management – Autonomous Vehicle Development At ...

Location

United States , Milford, Michigan; Remote; San Francisco, California

Salary:

134700.00 - 245000.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Deep knowledge of incident response frameworks in AV, mobility, or other complex, safety-critical environments
7+ years in incident management, including experience as an Incident Commander or lead responder
3+ years of people leadership experience
Proven ability to stay calm, clear, and precise during high-pressure escalations
Experience briefing senior leadership in real time
Demonstrated experience training teams and reinforcing safety culture
Ability and willingness to participate in a 24/7 on-call rotation

Job Responsibility

Own the incident response vision, roadmap, playbooks, escalation models, and quality standards for AV operations
Align engineering, operations, safety, legal, and executive partners around clear, disciplined incident response processes
Manage and mentor Incident Response Specialists
drive accountability, growth, and team cohesion
Foster a culture rooted in safety, precision, continuous improvement, and psychological safety
Oversee the response for major incidents affecting the AV fleet to minimize safety and operational impacts
Provide executive-level clarity during fast-moving events while ensuring disciplined, real-time response operations
Serve as an escalation point for critical, fleet-impacting, or reputationally sensitive incidents
Partner closely with technical experts to diagnose issues across software, hardware, and systems
Coordinate response efforts with engineering, operations, safety, legal, communications, and executives

What we offer

Health and wellbeing benefit programs
medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays

Fulltime

New

Early Career Software Developer - Test Framework

GM is developing the next generation of embedded platform software to deliver st...

Location

Canada , Markham

Salary:

73900.00 - 110900.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Bachelor's, Master's, or PhD degree in one of the following areas: Computer Engineering, Electrical Engineering, Computer Science, or related fields
Must be graduating between December 2025 and August 2026
Able to work full-time, 40 hours per week

Job Responsibility

Support the development of automation features and tools based on customer and team needs, with exposure to automotive serial data related use cases
Contribute to Python and Robot Framework based automation solutions that are scalable and maintainable
Work with senior engineers to design, develop, test, and improve automation libraries and framework capabilities
Participate in code reviews and incorporate feedback to improve code quality and engineering practices
Debug issues, troubleshoot automation failures, and help improve framework reliability and usability
Actively participate in team scrum meetings including backlog refinement, iteration planning, daily standups, and retrospectives
Collaborate with cross-functional teams to understand testing needs and support delivery of automation solutions
Learn and apply software engineering best practices, including coding standards, testing, documentation, and version control
Stay up to date with emerging technologies and trends in software automation and embedded software development
Contribute to a positive, collaborative team environment and continuously build technical depth through hands-on development

What we offer

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave
Healthcare, dental, and vision benefits
Life insurance plans to cover you and your family
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement
GM Vehicle Purchase Plan for you, your family and friends

Fulltime

New

Assistant Vice President - Treasury PC

Join us as an Assistant Vice President - Treasury PC, where you'll spearhead the...

Location

India , Chennai

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Product control experience in Investment bank
Qualified Chartered accountant preferred
In-depth knowledge of Financial product and markets of the relevant asset class
Good understanding of end-to-end processes of an IB (Investment Banking) and associated controls
Excellent communication and presentation skills in both formal and informal settings and the ability to interact with the region and London as part of a global team (written and verbal)
Excellent time management skills and the ability to prioritize.

Job Responsibility

Reconciliation of daily profit and loss (P&L) figures for trading desks to ensure they align with the valued positions in the trading book, investigating and resolving discrepancies between P&L figures to ensure they reflect the true economic value of the trading portfolio
Support the identification, assessment, and mitigation of trading risks, and report on these financial risks to senior colleagues
Maintenance and analysis of the bank’s trading data, ensuring its accuracy, completeness and consistency, and provision of insights to traders and senior colleagues on trading performance
Preparation and submission of regulatory reports to authorities, and provision of support to external audits including addressing auditor queries and ensuring trading activities are appropriately reflected in financial statements
Effective communication of complex financial information to traders, risk professionals, senior colleagues, and external stakeholders
Cross functional collaboration to ensure a coordinated approach to trading activities.

Fulltime

New

Staff Software Engineer – Secondary Driving System

At General Motors, our Embodied AI teams are redefining what’s possible in drive...

Location

United States , Sunnyvale

Salary:

218800.00 - 335300.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

BS, MS, or PhD in Computer Science, Robotics, Electrical/Mechanical Engineering, or a related field
or equivalent practical experience
8+ years of professional software engineering experience building production systems in robotics, autonomous vehicles, or other complex real‑time/control systems, including significant experience in perception and/or prediction
Strong proficiency in modern C++ (e.g., C++14/17 or later) in large, multi‑contributor codebases
experience using Python for tooling, data analysis, and ML experimentation
Demonstrated experience leading technical design and delivery of perception, tracking, or prediction systems in real‑time environments, including: Multi‑sensor fusion across camera, radar, and/or lidar (e.g., object‑level fusion, occupancy/freespace fusion, early/late fusion architectures)
Classical computer vision and geometric algorithms (feature extraction, multi‑view geometry, stereo, SfM, SLAM/visual odometry)
Multi‑object tracking (Kalman/extended/unscented filters, track‑to‑track fusion, track lifecycle management)
Motion prediction for road users (analytical kinematic models, maneuver‑based prediction, or learned trajectory forecasting models)
Proven track record of delivering reliable, high‑quality robotics or autonomous driving software to production, including: Testing strategies (simulation, HIL, scenario‑based testing, regression suites)

Job Responsibility

Serve as a technical lead for SDS software across multiple components of the stack, setting direction for algorithms, architectures, and system interfaces across features and releases
Own the end‑to‑end technical strategy for key SDS behaviors and features, spanning perception/prediction integration, planning, controls, and system‑level interactions
Balance hands‑on technical work with cross‑team leadership: you will still design and implement critical components in modern C++, while also guiding other senior and mid‑level engineers to deliver at scale
Collaborate closely with experts in perception, tracking, prediction, state estimation, localization, mapping, planning, controls, systems engineering, and safety to deliver robust, fail‑operational behaviors for Super Cruise and future products
Define technical vision & architecture
Set the technical direction for SDS software components with a focus on correctness, robustness, and predictable runtime behavior under tight latency and compute budgets
Architect scalable, modular multi‑sensor perception pipelines for camera, radar, and lidar, including detection, classification, lane/road feature extraction, freespace/occupancy, and environmental context
Establish and evolve interfaces and contracts between perception/prediction and upstream/downstream components (state estimation, localization, mapping, planning, controls, autonomy management)
Lead high‑impact projects
Lead design and delivery of multi‑object tracking systems (e.g., Kalman/extended/unscented filters, IMM, probabilistic data association, track lifecycle management) that provide stable, high‑quality tracks under real‑world noise and edge cases

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

New

Senior Engineer VP - Digital Assets

Embark on a transformative journey as a Senior Engineer VP - Digital Assets. At ...

Location

United States , Whippany

Salary:

170000.00 - 230000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Proven experience designing and building tokenized deposits, bonds, repos, stablecoins, and related digital asset systems in a regulated financial institution
Practical expertise across L1s/L2s, smart contracts, cryptographic services, and interoperability frameworks
Good understanding of token standards, and on-chain settlement concepts
Comfortable owning technical solutions end-to-end, from design and development through testing, deployment, and continuous improvement
Apply DevSecOps discipline, including CI/CD, secrets management, cloud security, and automated testing
Confident using AI-enabled engineering and productivity tooling to accelerate delivery, improve code quality, enhance decision-making and mitigate technology and operational risk

Job Responsibility

Design and develop secure, scalable platforms that enable tokenization, wallet-driven workflows, smart contract functionality, and seamless integration with core enterprise systems
Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools
Ensuring that code is scalable, maintainable, and optimized for performance
Cross-functional collaboration with product managers, designers, and other engineers to define software requirements
Devise solution strategies, and ensure seamless integration and alignment with business objectives
Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing
Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities
Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions
Implementation of effective unit testing practices to ensure proper code design, readability, and reliability

What we offer

Medical, dental and vision coverage
401(k)
Life insurance
Other paid leave for qualifying circumstances
Incentive award
Competitive holiday allowance
Private medical care
Pension contribution

Fulltime

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Service Desk Agent Dutch and English

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