Service Department Administrator Job at Executive Talent (Dublin 12)

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Customer Service Administrator

As a Customer Support Adviser, you'll be at the heart of a dedicated team provid...

Location

United Kingdom , London

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

July 03, 2026

Requirements

Excellent written and verbal communication skills with a high standard of literacy
Strong customer service background, ideally within disputes or complaints handling
Experience in travel, legal, or consumer-facing environments is beneficial but not essential
Calm and professional approach under pressure
Strong interpersonal skills and confident telephone manner
Ability to manage challenging conversations with empathy and clarity
Flexible, proactive, and eager to learn

Job Responsibility

Manage incoming customer correspondence (email, letters, calls) efficiently and professionally
Log and maintain accurate records within the CRM system within agreed timeframes
Respond to enquiries in line with service standards and deadlines
Identify complex or high-risk cases, including potential legal claims or arbitration matters
Liaise with members and internal departments where escalation is required
Highlight any potential breaches of industry codes of conduct
Provide clear advice to customers on their options and next steps
Maintain accurate documentation and case records
Support wider organisational initiatives, including member engagement activities such as presentations or events

What we offer

25 days holiday
Pension scheme
Private Medical
Employee Assistance
Travel benefits
Volunteer scheme
Learning and development opportunities

Fulltime

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Mental Health Service Administrator

Invicta Health have a rare opportunity for an Administrator to join our Mental H...

Location

United Kingdom , Ramsgate

Salary:

13.17 GBP / Hour

Invicta Health CIC

Expiration Date

Until further notice

Requirements

Broad administrative skills and experience
Knowledge of office management systems and procedures
Experience of working with different computer packages
Works well as part of a team
Ability to adapt
Good IT and keyboard skills
Organisational abilities
Good time management
Able to take instruction and direction
Good telephone manner

Job Responsibility

Assist the Mental Health Service - SMI Physical Health Check team with all administrative requirements including patient contact and correspondence, appointment letters and reporting
Support in the development and implementation of the Physical Health Checks systems and processes including the setting up, use and interrogation of Excel spreadsheets and EMIS system
Deal with general queries via phone, e-mail, and post in a timely manner, directing where necessary to the appropriate member of the team for action and follow up
Schedule appointments for patients in relation to core Mental Health Service and Serious Mental Illness (SMI) Physical Health Check appointments
Send reminder text messages for all appointments scheduled with the Mental Health Service where required
Liaise with GP surgeries, Community Mental Health Teams, and other outside agencies, to gather data and arrange bookings for practitioners when required
Monitor and track new referrals to the Physical Health Check Department, ensuring new referrals are directed to the appropriate Practitioner in a timely manner and spreadsheets updated accordingly
Monitor, check and contact the Physical Health Check team members at end of day, following clinical home visits to ensure all members are safe and report any concerns to MHS Head of Service
Support the Mental Health Service Physical Health Check department, with performance data collection
Check and maintain relevant Invicta Health NHS email accounts, acknowledging and responding to correspondence in a timely manner

What we offer

NHS Pension
Learning and Development opportunities
Progression opportunities
Competitive annual leave entitlement
Incremental pay progression
Flexible working
Approved blue light card provider
Salary Sacrifice Schemes
Company Car Lease Scheme
Employee Assistance Programme

Fulltime

Customer Service Administrator

We are currently seeking a reliable and professional Customer Service Administra...

Location

United Kingdom , Glasgow

Salary:

14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience with customer service and administration is essential for this role
Strong telephone manner with clear and confident communication skills
High level of accuracy and attention to detail when updating systems
The ability to manage complex and detailed enquiries from customers and contractors
Excellent organisational skills with the ability to multitask and work at pace in a busy environment
Strong Microsoft Word and Excel skills

Job Responsibility

Answering incoming calls from both customers and contractors and ensuring all details are recorded into the system correctly
Communicate and support multiple departments to ensure all queries and complaints are dealt with promptly and provide updates to customers during this process
Assist with the scheduling and diary management of engineers and contractors
Process documents and reports into the system, ensuring accuracy throughout
Assist with administrative tasks as required to support the wider admin team

What we offer

Employed directly with Office Angels
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Statutory Sick Pay in the unfortunate event you find yourself under the weather
Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues

Fulltime

Service Administrator

We are looking for a Service Administrator to support the Industrial Service Dep...

Location

United States , Youngstown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in customer service, call center support, or service administration within a fast-paced business environment.
Ability to handle inbound customer calls and service requests while maintaining accuracy and professionalism.
Strong organizational skills with the ability to manage schedules, service details, and multiple priorities at once.
High attention to detail and consistent follow-through in documenting information and completing assignments.
Clear written and verbal communication skills for working with customers, technicians, vendors, and internal teams.
Comfort using business systems for order entry, service tracking, reporting, and customer communication.
Ability to work collaboratively with cross-functional teams and support overall department success.
Willingness to learn service processes, product-related information, and new administrative procedures as needed.

Job Responsibility

Manage incoming service inquiries, gather complete job details, and ensure customers receive prompt and attentive support.
Record customer interactions, service updates, and job-related information accurately within the company's service management system.
Coordinate with service technicians and sales teams to provide administrative and technical support needed to move service work forward.
Keep the Service Manager informed of daily activity, developing issues, and notable service trends affecting operations.
Prepare the field service team for upcoming assignments by confirming job readiness, required materials, and scheduling details.
Build efficient technician schedules by aligning job assignments with location, timing, and appropriate skill sets.
Review preventative maintenance agreements, confirm service timing and parts needs, and arrange upcoming work several weeks in advance.
Develop repair quotes by evaluating follow-up service needs, securing vendor pricing, confirming parts availability, and communicating timelines to customers.
Maintain regular communication with customers regarding service dates, work status, parts updates, and opportunities for additional services or maintenance programs.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Service Administrator

Vertu Mercedes Benz and MG of Beaconsfield we are looking for an experienced Ser...

Location

United Kingdom , Buckinghamshire

Salary:

29000.00 - 32500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience as a Service Administrator within the motor trade

Job Responsibility

Service work undertaken on the vehicle meets brand requirements
Submission of all invoiced jobs
Calling customers and helping with queries
Assisting the accounts department with the service payments
Maintaining professional and positive working relationships with all dealership and manufacture managers and colleagues
Assisting in the effective administration of the Service Department
Updating estimated costs of repairs by following the vehicle health check process
Preparing all jobs for invoicing
Processing Warranty claims
Assisting Service advisors with administration duties as and when required

What we offer

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity and Paternity

Fulltime

Service Department Manager

The Service Department Manager at American Food & Vending leads the refreshment ...

Location

United States , Grand Prairie

Salary:

Not provided

American Food & Vending

Expiration Date

Until further notice

Requirements

Minimum of 5 years of progressive experience in refreshment/vending service management or related field, with at least 2 years in a supervisory or managerial capacity
Advanced technical expertise in mechanical and electrical systems, with proven ability to troubleshoot and resolve complex issues
Demonstrated leadership, team building, and people development skills
Strong analytical, organizational, and project management abilities
Excellent communication, negotiation, and customer service skills
Proficiency in service management software and data analysis tools
Bachelor’s degree in business administration, Engineering, or related field preferred
technical certifications a plus

Job Responsibility

Provide strategic leadership and direction for refreshment service department, ensuring alignment with company goals and standards
Supervise, mentor, and develop Service Supervisors and Service Technicians, including performance management, training, and succession planning
Oversee the scheduling, execution, and quality of equipment maintenance and repair activities, ensuring minimal downtime and maximum customer satisfaction
Analyze operational data and service metrics to identify trends, implement process improvements, and optimize resource allocation
Collaborate with cross-functional teams (Sales, Operations, Technical Support) to deliver integrated solutions and resolve complex service issues
Manage inventory, procurement, and vendor relationships to ensure timely availability of parts, tools, and supplies
Develop and implement safety protocols, compliance standards, and risk mitigation strategies
Lead customer engagement initiatives, address escalated concerns, and ensure service excellence for key accounts
Prepare and manage departmental budgets, monitor expenses, and drive cost-saving initiatives
Maintain accurate records of service activities, equipment performance, and customer feedback

What we offer

Weekly pay
401K with company match
Employee Assistance Program
Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA
Ongoing training and development programs
Bonus Programs for eligible positions

Customer Service Administrator

We are looking for a Customer Service Administrator to support a service-focused...

Location

United States , Dania Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in customer service, customer support, sales support, or administrative coordination
Hands-on experience using CRM systems to manage customer information, service activity, and follow-up tasks
Strong verbal and written communication skills with the ability to interact effectively with internal and external customers
Demonstrated attention to detail, especially when reviewing records, service documentation, and billing information
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and professionalism
Strong critical thinking and problem-solving skills, with the ability to resolve conflicts and address customer concerns constructively
Positive, service-oriented mindset with a commitment to delivering a high-quality customer experience
All applicants applying for U.S. job openings must be legally authorized to work in the United States.

Job Responsibility

Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process
Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule
Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience
Review completed work for accuracy and confirm billing aligns with contract terms and customer-specific agreements
Maintain organized documentation, customer records, and administrative files to support efficient day-to-day operations
Handle inbound and outbound customer interactions professionally, resolving questions, concerns, and service-related issues
Work closely with cross-functional stakeholders to address challenges, improve response times, and support overall service quality

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Service Administrator

Service Administrator Location: Milton Keynes, Buckinghamshire, United Kingdom ...

Location

United Kingdom , Milton Keynes

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a service administration or customer support role, preferably within the Retail or technology sectors
Excellent organisational skills with the ability to manage multiple tasks efficiently and meet deadlines
Strong communication skills, both written and verbal, with a friendly and professional telephone manner
Proficient in Microsoft Office applications and comfortable learning new software systems
Attention to detail and a problem-solving mindset
Ability to work independently as well as part of a team
Knowledge of stock control and ordering processes is advantageous
Basic understanding of technical products or service environments is desirable but not essential

Job Responsibility

Coordinate and schedule service appointments, ensuring efficient use of resources and timely response to customer needs
Maintain accurate records of service calls, work orders, and customer communications using company systems
Assist in the preparation and distribution of service reports and documentation to customers and internal stakeholders
Provide first-line support to customers by handling enquiries promptly via phone and email
Liaise with engineers and other departments to facilitate smooth service delivery and resolve any administrative issues
Manage inventory and order parts necessary for service operations, keeping stock levels up to date
Support continuous improvement initiatives by providing feedback on service processes and customer experiences
Ensure compliance with company policies and quality standards at all times

What we offer

Competitive salary package reflecting your skills and experience
Opportunities for professional development and training
Supportive and collaborative working environment
Generous holiday entitlement and pension scheme
Hybrid working options subject to business needs, based in Milton Keynes
Employee discounts on Bizerba products and services

Fulltime

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Service Department Administrator

Job Description

Job Responsibility

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