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Service Delivery Specialist

Malaysia, Petaling Jaya · Job Posted January 25, 2026
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Job Description

Join NTT DATA as a Service Delivery Specialist, where you will leverage your problem-solving skills and technical knowledge to enhance client relationships and drive service excellence. This full-time role requires a Bachelor's degree and 3-5 years of experience in business operations. Embrace a diverse workplace and make a meaningful impact in a global company.

Job Responsibility

Leverage problem-solving skills and technical knowledge to enhance client relationships and drive service excellence

Requirements

  • Bachelor's degree
  • 3-5 years of experience in business operations
  • Seasoned, experienced professional with complete knowledge and understanding of area of specialization
  • Uses evaluation, judgment, and interpretation to select right course of action
  • Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors
  • Resolves and assesses a wide range of issues in creative ways and suggests variations in approach
  • Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion
  • Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters
  • Impacts short to medium term goals through personal effort or influence over team members
  • Accountable for own targets with work reviewed at critical points
  • Work is done independently and is reviewed at critical points

What we offer

  • Diverse and inclusive workplace
  • Opportunities to grow, belong and thrive
  • Global team
  • Accelerated career

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