Service Delivery Manager

We’re looking for an experienced Service Delivery Manager to lead and elevate service delivery across the Asia–Pacific region. This is a high‑impact role for someone who thrives in fast‑paced, customer‑centric environments and enjoys working with globally distributed teams. You’ll take ownership of end‑to‑end service delivery for key enterprise customers, ensuring operational excellence, strong customer relationships, and alignment with global support standards. Acting as the senior escalation point in the region, you’ll play a critical role in managing major incidents, driving continuous improvement, and maintaining excellent service outcomes for our APAC customers. Travel across Australia will be required periodically in line with customer needs and service commitments.