Service Delivery Manager - Data Centre Operations Job at 360 Resourcing Solutions (Greater West London Area (Slough/Woking/London))

Design Manager

The Design Manager plays a critical role in driving the successful delivery of a...

Location

Australia

Salary:

Not provided

Hickory

Expiration Date

Until further notice

Requirements

Bachelor degree in Construction Management, Engineering, Architecture, Project Management, or equivalent
Minimum 5 years’ experience in Design Management, preferably with exposure to data centres, mission-critical infrastructure, large-scale MEP-intensive projects, or commercial buildings with complex services
Demonstrated leadership and the ability to coordinate multidisciplinary design teams
Strong understanding of regulatory compliance, technical standards, services integration, and specialist data centre requirements
Experience managing design budgets, services-heavy scopes, and long-lead equipment risk
Proven ability to incorporate innovative design concepts and leverage BIM/digital engineering tools to enhance design coordination, accuracy, and delivery

Job Responsibility

Manage the full design lifecycle for data centre projects, from pre-planning through construction, ensuring all design solutions meet project goals, client technical briefs, and mission-critical performance standards
Provide expert guidance on data centre-specific design implications, including electrical and mechanical capacity, equipment layouts, thermal performance, and integration with structural and architectural systems
Assess build feasibility with a focus on constrained environments, complex services coordination, equipment clearances, modularisation, and prefabrication opportunities
Offer recommendations on value management and cost optimisation while maintaining resilience, reliability, and Tier-level requirements
Ensure consistent adoption of Hickory’s design methodologies across data centre projects, incorporating lessons learned and continuous improvement
Develop and maintain a Data Centre Design Management Plan, tailored to project scale, MEP complexity, and client specification
Lead communication with consultants, services engineers, specialist vendors, and client-side technical teams, ensuring timely response to design queries
Facilitate design and technical workshops, including MEP coordination, constructability reviews, commissioning planning, and integration meetings with operational stakeholders
Prepare and lead design meetings, issuing agendas, documentation packs, and clear action tracking
Integrate Hickory’s design processes and the Hickory Way® into all project documentation and consultant outputs

What we offer

Work-Life Balance: Enjoy a balanced work-life schedule with a standard 5-day work week
Novated Leases: Take advantage of novated leasing options to maximize your salary and enjoy tax savings on vehicle expenses
Family-Friendly Policies: Receive paid parental leave to support your family needs
Employee Wellbeing: Access our Employee Assistance Program (EAP) for valuable support and resources
Travel Perks: Benefit from discounted hotel rates
Expert In-House Team: Collaborate with our dedicated structures and facades team

Senior Director, Services

The Senior Director, Services at NTT DATA is a pivotal leadership role responsib...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Significantly vast business and commercial orientation and with a supporting interest in technology
Significantly vast knowledge of Managed Services, Support Services and Technical Services, IT service management, and related technologies
Significantly vast ability to stay up to date with industry trends, emerging technologies, and best practices
Significantly vast understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration
Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships
Significantly vast leadership qualities, including the ability to inspire and mentor a team
Ability to work in a team environment and contribute to their success
Significantly vast ability to facilitate presentation of technical and complex matters to a diverse audience
Ability to analyze data and produce reports on issues and recommend resolutions
Ability to evaluate risks, priorities and business benefits, leveraging strong business knowledge

Job Responsibility

Manages the financial performance of Services (Managed Services, Support Services and Technical Services), including growth, delivery profitability and technology innovation
Works towards executing the Services strategy by translating the strategic objectives into specific, actionable, and measurable goals that guide the day-to-day operations of the team
Collaborates with senior leadership on the delivery of the roadmap development of service/product offers to be taken to market
Collaborates with senior leadership to define service/product value propositions that are easily understood
Creates strong interlocks between sales force teams and services delivery
Defines the standards to be set for client satisfaction and oversees the implementation of client service policies, procedures and standards that will ensure the continued satisfaction of clients
Defines a culture of continuous improvement within the team, implementing best practices and driving process enhancements
Continuously assesses and optimizes service delivery processes, tools, and methodologies to enhance service quality
Oversees the development and execution of new delivery methodologies and ensures alignment to best practice
May approve content of bids and proposals to clients

Fulltime

Service Delivery Manager - Data Centres

The Service Delivery Manager ensures all client contractual obligations are met ...

Location

United Kingdom , London City / North London / West London / South West

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Educated to Level 3 (Further Education) or equivalent
Demonstrable experience in staff leadership and people management
Proven experience working in a Data Centre environment
Management experience within a service delivery environment
Strong people management, leadership, and team development capability
Proven ability to motivate, manage, and develop teams
Excellent written and verbal communication skills
Strong organisational and time management skills
able to manage high workloads and work under pressure
Proactive, innovative, and solution‑focused management style

Job Responsibility

Team Management: Focus and motivate the Services and Technical teams on the necessary attributes for successful delivery of all Onnec's supported services for our client
Technical/Support Services Coverage: Ensure correct structure and personnel are in place to deliver Onnec's contracted Services and projects
Service Delivery: Overall responsibility for ensuring high quality product and service delivery is maintained including compliance to all contracted and non-contracted service level agreement targets and service quality across all support requirements
Accreditations: Proactive management of all technical accreditations as required of the service discipline and to better serve our clients
Financial Management: Ensure that divisional profitability is maximised. Formalise and manage operational expenditure as well as capital expenditure budgets within agreed commercial constraints. Reporting and providing analysis on a monthly basis
Strategy: Continually review product, service and delivery strategies within the support services environment. Contribute to overall Onnec strategic direction and growth planning as appropriate
Perform an active role in the pre-sales process providing direction and leadership throughout each life of each any engagement relative to the contracted account
Personnel Development: Recruit, budget for and plan development of individual team members, technically, commercially and personally. Ensuring a cohesive successor planning model is in place and kept current for all roles
Customer Satisfaction: Ensure that all Support Service staff are motivated in their roles to deliver maximum customer satisfaction and client feedback is sought and remedial actions are documented as part of a Continual Service Improvement Plan (CSIP)
Toolsets: Periodic and proactive assessing of the software and hardware tools that complement the development and delivery of Onnec's Technical and Support Services

Fulltime

Operations Manager

ONNEC Group are a leading independent technology partner and global integrator, ...

Location

United Kingdom , London

Salary:

80000.00 - 90000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in operational management within workplace or data centre technology fields
Strong background in pre-sales bid management and costing with demonstrable experience managing service tenders and pricing
Excellent interpersonal, leadership, and communication skills
Ability to work collaboratively across teams and with clients
Experience in process improvement and resource management
Experience in vendor management and contract negotiation
Strategic thinker with strong analytical and forecasting skills
Knowledge of Health & Safety and ISO governance

Job Responsibility

Provide operational support for Managed Services clients and staff, ensuring high standards of service delivery and operational excellence
Lead the management of service tenders, pricing strategies, and commercial negotiations for new and existing contracts
Assist in the development and execution of Managed Services strategy, including forecasting, planning, and reporting
Support pre-sales activities, including bid management, solution design, and costing for new business opportunities
Work with Service Delivery Directors and Sales Directors to develop existing accounts and expand service offerings
Understand the unique operational needs and challenges of each designated account and develop customised operational strategies
Foster deep relationships with key customer stakeholders and internal teams
Meet and exceed financial and margin expectations at account and project level
Identify opportunities for process improvement and efficiency enhancement
analyse existing processes and workflows to optimise operations

What we offer

Company pension
bonus scheme

EMEA Data Centre FM Services Lead

JLL EMEA is targeting the Data Centre market as a strategic growth opportunity. ...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Successful track record in running medium to large Datacentre operations
Extensive experience in contact negotiation & business development
Knowledge of and relationships in the Data centre specialist service provider ecosystem
Experience of operating within matrixed and integrated teams
Strong commercial understanding of the Data Centre sector, Enterprise, Hyperscale, Colo
International network in the hyperscale and enterprise space
Ability to engage with CEO/CTO/COO/CIO levels of client organizations and build long-term relationships
An entrepreneurial approach is key
M&E background is critical
International experience

Job Responsibility

Being the market face of JLL EMEA Data Centre FM services, nurturing relationships with existing and new customers, and the Data Centre market ecosystem
Operational responsibility for Data Centre FM service delivery
Providing technical advice and expertise to Corporate Solutions Sales leads, Account Directors and clients
Driving increased revenue and profitability from Data Centre related activity
Contributing to the development and growth of JLL EMEA full-service Data Centre practice, including strategic planning, winning new business, recruiting and developing JLL technical capability / talent, and enhancing JLL brand position in the Data Centre market
Strategic Planning and Review business plans, customer relationship development, KPI and financial performance metrics, succession plans
Quality and Safety Management create culture of quality and innovation, lead by example in all activities through exceptional standards in all activities, language and communications, ensure all mandatory processes are in place and are compliant
People Management Team skills, motivation and ability, be visible to the team, train, develop, induct and mentor direct reports
Customer Relations represent JLL in a professional and credible manner both internally and externally, build and develop high-level customer relationships with both existing and potential customers through in-depth understanding of their needs and requirements, focus on delivering service excellence at all times, be accessible and responsive to customers at all times, organise and/or attend specific high level social or networking events with suitable customers in line with company policy to strengthen non-work environment relationships
Business Development and Marketing Actively engage during tender/bid activity including sales and operational resourcing, document review and commercial sign off, ensure pipeline activity for projects and contract opportunities is accurate and suitable quality/volume to enhance growth of the business

Fulltime

Mechanical Project Manager

We are seeking a Project Manager to control the overall operational delivery of ...

Location

Norway

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Leadership and people management
Management within the Construction and M&E environment to oversee complex infrastructure installations, ensuring compliance with international standards and project specifications
Strong technical expertise in HVAC systems, chilled water, CRAH/CRAC management and mechanical plant operations
Proficiency in BIM co-ordination and clash detection during mechanical system design and implementation
Commissioning experience in mission-critical facilities (eg data centres, pharmaceutical plants)
Familiarity with regional building codes, labour laws, and safety standards
Sector and industry knowledge within the Data Centre and associated services environment
Solid understanding of Health and Safety regulations with demonstrable experience implementing policies and procedures, ideally certified in this field
Must hold and maintain the necessary accreditations and certifications relevant to the level of this role, sector, region and industry
IT word skills, Excel, MS Project and PowerPoint presentation

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working
Support the Senior Management and central H&S team by delivering clear and consistent communications
Deliver projects in line with ISO and business processes in aid to provide customers with a consistent delivery experience
Participate in bid activities that support the sales and proposal team and processes. To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency and profitability in the delivery phase of the project. Review the project scope of work, including installation methods, to ensure the precise provision of the customer’s requirements
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Engagement with the commercial tea, ensuring Sub-contractor contracts and performance are implemented. Management/contracts management across the full operations
Working with the project commercial lead, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up-to-date risk position
Lead the team to effectively manage the appointed specialist Sub-Contractors and ensure the work is being carried out safely, to the specification and programme. Develop effective, sustainable relationships with key subcontractor organisations
Provide leadership for the project delivery team within the area of control, through clear provision of objectives, responsibilities, and accountabilities, managing performance accordingly. Offer guidance and feedback to maximise the performance of the team

What we offer

Accommodation & Visa support provided for eligible candidates

Senior Project Manager

Senior Manager and Owner of customer account(s) providing a single point of cont...

Location

Germany , Frankfurt

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Leadership and people management
Sector and industry knowledge within the Data Centre and associated services environment, MEP experience preferred
IT skills in Word, Excel and PowerPoint presentation
Financial awareness of profit and loss and commercial costing
Must have the necessary accreditation and certifications relevant to the level of this role, e.g APM, PRINCE2, PMP
You must maintain and attend to he necessary qualifications
SMST & CSCS
To have completed the relevant levels of qualification that are relevant to the sector and the industry

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working
Senior representative managing a key customer account, ensuring service levels are maintained whilst team structure and budgets are managed with the constraints of the account
Establish a team structure to provide the customer service needed to maximise account growth and profitable performance
Senior Management responsibilities associated with Human Resources (HR) processes and people management
Deliver projects in line with ISO and business processes in aid to provide customers a consistent delivery experience
Own or participate in bid activities that support sales, the proposal team, and processes
To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency, and profitability in the delivery phase of the project
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Proactively engage with the commercial team, ensuring subcontractor contracts and performance are implemented. Management/contracts management across the full operations

Electrical Engineering Project Manager

We are seeking an Electrical Engineering Project Manager to oversee the overall ...

Location

Norway

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Extensive experience and knowledge in fibre network installations
PMP Certified or Equivalent: Project Management Professional (PMP) certification or equivalent is required
An Electrical degree, or a related field, is preferred. However, many years of trade experience will also be considered
Certified Data Centre Project Manager (CDCPM) or equivalent proven experience in data centres is desirable
Significant international experience
Minimum 5 years of experience in a similar role
Leadership and people management skills
Experience in management within the Construction and M&E environment
Sector and industry knowledge within the Data Centre and associated services environment
Proficiency in IT skills, including Microsoft suite (Word, Excel, MS Project, and PowerPoint)

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working
Support the Senior Management and central H&S team by delivering clear and consistent communications
Deliver projects in line with ISO and business processes in aid to provide customers with a consistent delivery experience
Participate in bid activities that support the sales and proposal team and processes. To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency and profitability in the delivery phase of the project. Review the project scope of work, including installation methods, to ensure the precise provision of the customer’s requirements
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Engagement with the commercial tea, ensuring Sub-contractor contracts and performance are implemented. Management/contracts management across the full operations
Working wwith the projectcommercial lead, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up-to-date risk position
Lead the team to effectively manage the appointed specialist Sub-Contractors and ensure the work is being carried out safely, to the specification and programme. Develop effective, sustainable relationships with key sub-contractor organisations
Provide leadership for the project delivery team within the area of control, through clear provision of objectives, responsibilities, and accountabilities, managing performance accordingly. Offer guidance and feedback to maximise the performance of the team

What we offer

Accommodation & Visa support provided for eligible candidates

Service Delivery Manager - Data Centre Operations

360 Resourcing Solutions

Location:
United Kingdom , Greater West London Area (Slough/Woking/London)

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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