Service Delivery Assistant Job at Victim Support (Cardiff)

Assistant Delivery Manager – Operations (Payers Services – Claims)

We are seeking a dynamic and experienced leader to oversee our Payer Services op...

Location

India , Chennai

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Excellent communication and people skills
Available to work at office in US Shift (06:00 PM to 03:00 AM IST)
Strong project management and client coordination skills
Minimum 11 years of work experience
Proven experience in a leadership role within Payer Services or a related field

Job Responsibility

Establish productivity standards for all Payer Services operations
Collaborate with senior leaders to develop a robust quality control system for the Accounts Receivable process
Propose continuous process improvements to enhance value and manage Payer Services effectively
Participate in the transition of new projects, engage with clients, and ensure the team meets business requirements
Oversee project progress and participate in client meetings
Facilitate and monitor quality standards for executives
Ensure a seamless transition for all new clients within Payer Services functions
Address operational and staffing issues promptly and effectively

Service Delivery Specialist

Reporting to the Service Delivery Manager in Operations Transformation & Support...

Location

Ireland , Dublin

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Preferably 4 years+ of optimal Service Delivery experience or account management role
Experience in a multinational environment, producing update within tight deadlines
Experience in project management and/or data analytics are an advantage
Good knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
Comfortable working with numbers
A customer-focused individual with great interpersonal and communicative skills
Attention to detail and problem-solving skills
Strive for excellent member’s experience
Developed interpersonal and communication skills (verbal and written)
Great team player with ability to influence others

Job Responsibility

Managing our Third Party Partners (TPP)
Assist in managing and developing end to end service delivery considering related TPP service issues
Identify root causes and push for mitigation plans to enhance the service delivery
Understand and maintain very good knowledge of TPP capabilities and limitations to anticipate needs and challenges
Document and maintain all relevant information pertaining to TPP (scorecards)
Communicate relevant information to key stakeholders to facilitate decision making
Lead and support any TPP meetings/calls
Participate to TPP business review to give relevant feedback
Recognized as the go-to person internally on the assigned account
Drive easy, quick and high quality interactions with all touchpoints

Fulltime

Service Delivery Lead

The Service Delivery Lead is senior role supporting the state Service Manager to...

Location

Australia , Keysborough

Salary:

Not provided

SAGE Automation

Expiration Date

Until further notice

Requirements

Appropriate Engineering or trade qualifications or verifiable industry experience
Minimum ten years proven experience within the automation industry
Verifiable experience working in a project environment
Experience in finance and cost management
Excellent communication and organisation skills
Australian driver's licence
Must be an Australian Citizen and should be able to obtain and maintain a National Police History Check & Baseline Clearance

Job Responsibility

Support the business through assisting in the establishment and delivery of Service Projects (corrective maintenance, enhancements and minor works) and service contract works
Oversee the delivery of a portfolio of services projects and service contracts
Plan, organise and assign work
Manage and review work performance
Manage budgets and expenditure for their assigned works
Build effective customer relationships, identify new opportunities and actively participate in the sales process and development of Service Project and Service Contract bids that best position SAGE to win work
Deliver the contracted works by developing detailed (WBS) program of work then scheduling and assigning well-defined activities to individual resources within the service teams and / or external suppliers as required
Provides leadership and mentoring to project assigned or a dedicated assigned team of technicians for the delivery of the engaged works
Taking accountability for the service team's performance in achieving project schedule, quality, resourcing and budget targets

What we offer

Develop your career with ongoing learning and support
Gain exposure to a diverse range of projects and industry sectors
Achieve competitive remuneration and employee benefits

Fulltime

IT Service Delivery Consultant Senior (MOC Technician)

IT Service Delivery Consultant Senior (MOC Technician) role involving IT support...

Location

United States , Ft. Meade, MD

Salary:

40.00 - 47.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Ability to obtain and maintain a TS/SCI CI Poly
5+ years of experience
Security+ CE
Strong onsite IT Support (HW/SW and networking issues)
Preferably experience within a Maritime Operations Center (MOC) or similar

Job Responsibility

Reimage, ticketing system, troubleshoot, and general IT support within the Maritime Operations Center
Assist the field services technicians on-site
Responsible for ensuring the internal processes related to Information Technology Service Management (ITSM) and delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability
Leverage processes, utilizing Information Technology Infrastructure Library (ITIL) best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives
Primary areas of responsibility will be within the areas of incident, problem, change, and availability management
Ensure that IT has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility and visibility to the organization

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team

Fulltime

Assistant Delivery Manager, Operations - Coding

Access Healthcare is hiring an Assistant Delivery Manager who is capable of coor...

Location

India , Chennai

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Experience in E/M – IP/OP coding
Certified coder from AAPC or AHIMA
Experience in team handling
Candidate should have good communication skills

Job Responsibility

Communicate with clients and manage service delivery according to client SLAs
Create and maintain process documentation and update it on a timely basis
Manage operations through end-to-end planning, process document review and root cause analysis
Assist with new team member training, and ensure consistent growth and development
Review overall staff performance, and ensure that all targets for controlling attrition and shrinkage are met
Prepare/maintain management/operational reports and maintain process KPI and dashboard metrics

Assistant Field Service Electrician

Our client are pioneering leaders in the field of renewable energy solutions and...

Location

United Kingdom

Salary:

30000.00 - 45000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

5 GCSE Qualifications A-C (desirable)
Completed an apprenticeship and familiar with an industrial environment
Passionate about sustainability and interested in furthering their career in a progressive environment

Job Responsibility

Assisting power unit deployments & derigs
Assisting with electrical installations, including pulling cables
Supporting with maintenance activities and conducting routine services
Operating compressed gas systems
General labouring duties, such as installing fencing
Assist with delivery and collection of parts and materials
Sorting, cleaning and repairs of cable
Driving company vehicles as the business necessitates
Forklift truck driving (once trained)
Ability to always work safely, ensuring compliance to regulations and Safe Systems of Work

What we offer

Bonus
Private health & dental

Fulltime

Team Lead, Managed Services Client Delivery

The Team Lead, Managed Services Client Delivery is an entry-level position respo...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification in Information Technology or Business or related field
Relevant ITIL certification preferred
Relevant project management certification (for example, PMP) is preferred
Demonstrated experience in a managed services and/or support services environment
Demonstrated experience in managed services - service delivery and client management
Demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
Demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
Demonstrated experience in monitoring contract performance
Demonstrated experience in managing service delivery projects for clients
Demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms

Job Responsibility

Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts
Oversees the day-to-day delivery of managed services to clients, ensuring adherence to service-level agreements (SLAs) and quality standards
Works closely with cross functional teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier
Engages proactively and collaboratively with suppliers to resolve incidents, problems or unsatisfactory performance
Cultivates and maintains strong relationships with key clients, serving as the primary point of contact for service-related inquiries, issues, and escalations
Acts as a problem solver, addressing client concerns, resolving issues, and ensuring client satisfaction
Allocates resources effectively to meet client demands, including people, technology, and infrastructure
Identifies potential risks to service delivery and work proactively to mitigate them, ensuring minimal disruption to clients
Reviews all proposals delivered to the client and ensure that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client
Serves as the client's advocate within the organization, ensuring their needs and concerns are addressed promptly and effectively

Fulltime

Assistant Manager

Job Duties: Operate all equipment. Stock ingredients from delivery area to stora...

Location

United States , Phoenix

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

Valid driver’s license with safe driving record meeting company standards
Access to insured vehicle which can be used for delivery
Must pass a background check
Have open availability
Ability to add, subtract, multiply, and divide accurately and quickly
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Ability to maintain cost controls

Job Responsibility

Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
Deliver product by car and then to door of customer
Deliver flyers and door hangers
Ability to train and lead

What we offer

Orientation and training provided on the job
Work environment is safe and provides stability

Fulltime

Select Country

Service Delivery Assistant

Victim Support

Location:
United Kingdom , Cardiff

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 20, 2026

Expiration:
June 11, 2026

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