CrawlJobs Logo

Service Delivery Assistant

victimsupport.org.uk Logo

Victim Support

Location Icon

Location:
United Kingdom , Lancashire

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

22932.00 - 24570.00 GBP / Year

Job Description:

This role provides help and support to our frontline services, to deliver an effective service by processing referrals in a timely manner, processing post and responding to miscellaneous enquiries, delivering our social media strategy and contributing to wider engagement - particularly with children and young people. Although we intend to appoint one person to this role, the responsibilities are divided across two service areas: 25 hours per week will support our Children and Young People’s Services, and 10 hours per week will support the Lancashire Sexual Violence Service. For contractual purposes, this will be issued as two linked contracts- one for 25 hours and one for 10 hours.

Job Responsibility:

  • Process referrals into the service and upload to the CMS in a timely manner
  • Plan and publish regular updates on the service’s social media platforms
  • Respond to general enquiries and provide accurate information
  • Remain up to date with organisational and professional policies, procedures and best practice and legislation connected to your work
  • Work closely with the Operations Manager on developing and delivering online and in person engagement strategies
  • Deliver help and support to frontline services
  • Process post and respond to miscellaneous enquiries
  • Deliver social media strategy and contribute to wider engagement - particularly with children and young people

Requirements:

  • Work experience providing administrative and client facing support in a service working with vulnerable and/or traumatised clients
  • Accustomed to data entry into case management systems
  • Able to tailor approach to meet priorities like service level agreements (deadlines)
  • Experience using and delivering targeted messages on social media and feeding into engagement and outreach strategies
  • Reliable means of travelling across Lancashire
  • Live within a commutable distance to Lancashire
What we offer:
  • Flexible Working Options: Including hybrid working
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
  • Birthday Leave: An extra day off for your birthday
  • Pension Plan: 5% employer contribution
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
  • Wellbeing Support: Employee assistance programme and wellbeing support
  • Inclusive Networks: Access to EDI networks and colleague cafes
  • Sustainable Travel: Cycle to work scheme and season ticket loans
  • Career Development: Ongoing training and support with opportunities for career progression

Additional Information:

Job Posted:
February 01, 2026

Expiration:
February 27, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Service Delivery Assistant

Assistant Delivery Manager – Operations (Payers Services – Claims)

We are seeking a dynamic and experienced leader to oversee our Payer Services op...
Location
Location
India , Chennai
Salary
Salary:
Not provided
accesshealthcare.com Logo
Access Healthcare LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and people skills
  • Available to work at office in US Shift (06:00 PM to 03:00 AM IST)
  • Strong project management and client coordination skills
  • Minimum 11 years of work experience
  • Proven experience in a leadership role within Payer Services or a related field
Job Responsibility
Job Responsibility
  • Establish productivity standards for all Payer Services operations
  • Collaborate with senior leaders to develop a robust quality control system for the Accounts Receivable process
  • Propose continuous process improvements to enhance value and manage Payer Services effectively
  • Participate in the transition of new projects, engage with clients, and ensure the team meets business requirements
  • Oversee project progress and participate in client meetings
  • Facilitate and monitor quality standards for executives
  • Ensure a seamless transition for all new clients within Payer Services functions
  • Address operational and staffing issues promptly and effectively
Read More
Arrow Right

Service Delivery Specialist

Reporting to the Service Delivery Manager in Operations Transformation & Support...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
https://www.allianz.com Logo
Allianz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferably 4 years+ of optimal Service Delivery experience or account management role
  • Experience in a multinational environment, producing update within tight deadlines
  • Experience in project management and/or data analytics are an advantage
  • Good knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
  • Comfortable working with numbers
  • A customer-focused individual with great interpersonal and communicative skills
  • Attention to detail and problem-solving skills
  • Strive for excellent member’s experience
  • Developed interpersonal and communication skills (verbal and written)
  • Great team player with ability to influence others
Job Responsibility
Job Responsibility
  • Managing our Third Party Partners (TPP)
  • Assist in managing and developing end to end service delivery considering related TPP service issues
  • Identify root causes and push for mitigation plans to enhance the service delivery
  • Understand and maintain very good knowledge of TPP capabilities and limitations to anticipate needs and challenges
  • Document and maintain all relevant information pertaining to TPP (scorecards)
  • Communicate relevant information to key stakeholders to facilitate decision making
  • Lead and support any TPP meetings/calls
  • Participate to TPP business review to give relevant feedback
  • Recognized as the go-to person internally on the assigned account
  • Drive easy, quick and high quality interactions with all touchpoints
  • Fulltime
Read More
Arrow Right

Delivery Driver Assistant

Are you looking for a hands-on role in a fast-paced environment? Join our team a...
Location
Location
Canada , Oakville
Salary
Salary:
19.00 CAD / Hour
7-eleven.ca Logo
7-Eleven Canada Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous delivery or warehouse experience is an asset
  • Ability to lift up to 50 lbs. repetitively throughout your full shift and move heavy items safely
  • Strong teamwork and communication skills
  • Reliable, punctual, and detail-oriented
Job Responsibility
Job Responsibility
  • Assist with prompt and courteous pickups and deliveries
  • Load and unload the truck as required
  • Complete assigned tasks efficiently and accurately
  • Participate in meetings and training sessions
  • Ensure all paperwork is accurate and processed correctly
  • Utilize a Warehouse Management System (WMS) to locate and pick items for customer orders
  • Build and assemble customer orders accurately and efficiently
  • Verify the accuracy of picked orders and ensure that all picked orders are properly labeled and staged for shipping
  • Maintain a clean and organized work area to promote a safe and efficient working environment
  • Collaborate with other team members to meet daily production goals
What we offer
What we offer
  • Safety vest provided on the first day
  • Optional RRSP/DPSP benefits
  • Exciting incentive and rewards programs
  • Bi-weekly pay - Direct Deposit
  • Career growth opportunities with a strong 'promote from within' philosophy
  • Parttime
Read More
Arrow Right

Customer Delivery Driver, Supermarket Assistant

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of ...
Location
Location
United Kingdom , Milngavie
Salary
Salary:
13.39 GBP / Hour
johnlewis.com Logo
John Lewis & Partners
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Full valid B-Category UK manual driving licence with no more than 6-points
  • Great customer service skills
  • Time management skills
  • Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages)
  • Comfortable working independently with the ability to be self motivated and adaptable
  • IT literate
Job Responsibility
Job Responsibility
  • Checking your delivery routes for the day
  • Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers
  • Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety
  • Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority
  • Helping customers with their shopping and building a rapport with them based on trust and service
  • Supporting the wider shop team when required with general shopkeeping tasks
What we offer
What we offer
  • Pension & Life Assurance
  • Exclusive Hotels
  • Leisure Learning
  • Partner Discount (25% off at John Lewis and 20% at Waitrose)
  • Clubs & Societies
  • Holiday & Leave
  • Fulltime
Read More
Arrow Right

Food Service Assistant

We are recruiting a food service assistant to join our team in our Bournemouth l...
Location
Location
United Kingdom , Bournemouth
Salary
Salary:
Not provided
aramark.co.uk Logo
Aramark UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High personal standards and attention to detail
  • Experience in a similar role essential
  • Strong interpersonal skills
  • Working knowledge of food hygiene and HACCP
  • Keen interest in developing food preparation skills and culinary knowledge
  • Must adhere to legal and operational compliance requirements
  • Develops and maintains positive relationships with the rest of the team
  • Completes regular online training
  • Punctual and honest
  • Self-motivation and a positive spirit are essential
Job Responsibility
Job Responsibility
  • Before service: Set up and prepping items for our salad bar
  • Set up and prepping items for our deli bar including making paninis
  • Serve customers looking to purchase from our breakfast station
  • Collecting stock and putting away deliveries
  • Cleaning down our breakfast station ready for lunch
  • Setting up eye catching displays following our food concept branding
  • During service: Serving and making Made to order sandwiches from our deli bar following our portion styles and sizes
  • Serving and chopping salads on our bespoke salad bar
  • Serving a selection of hot food from our delicious unique food concepts
  • After service: Closing of each counter including following stock rotation and shelf-life standards
  • Fulltime
Read More
Arrow Right

Service Delivery Lead

The Service Delivery Lead is senior role supporting the state Service Manager to...
Location
Location
Australia , Keysborough
Salary
Salary:
Not provided
sageautomation.com Logo
SAGE Automation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Appropriate Engineering or trade qualifications or verifiable industry experience
  • Minimum ten years proven experience within the automation industry
  • Verifiable experience working in a project environment
  • Experience in finance and cost management
  • Excellent communication and organisation skills
  • Australian driver's licence
  • Must be an Australian Citizen and should be able to obtain and maintain a National Police History Check & Baseline Clearance
Job Responsibility
Job Responsibility
  • Support the business through assisting in the establishment and delivery of Service Projects (corrective maintenance, enhancements and minor works) and service contract works
  • Oversee the delivery of a portfolio of services projects and service contracts
  • Plan, organise and assign work
  • Manage and review work performance
  • Manage budgets and expenditure for their assigned works
  • Build effective customer relationships, identify new opportunities and actively participate in the sales process and development of Service Project and Service Contract bids that best position SAGE to win work
  • Deliver the contracted works by developing detailed (WBS) program of work then scheduling and assigning well-defined activities to individual resources within the service teams and / or external suppliers as required
  • Provides leadership and mentoring to project assigned or a dedicated assigned team of technicians for the delivery of the engaged works
  • Taking accountability for the service team's performance in achieving project schedule, quality, resourcing and budget targets
What we offer
What we offer
  • Develop your career with ongoing learning and support
  • Gain exposure to a diverse range of projects and industry sectors
  • Achieve competitive remuneration and employee benefits
  • Fulltime
Read More
Arrow Right

IT Service Delivery Consultant Senior (MOC Technician)

IT Service Delivery Consultant Senior (MOC Technician) role involving IT support...
Location
Location
United States , Ft. Meade, MD
Salary
Salary:
40.00 - 47.00 USD / Hour
apexsystems.com Logo
Apex Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to obtain and maintain a TS/SCI CI Poly
  • 5+ years of experience
  • Security+ CE
  • Strong onsite IT Support (HW/SW and networking issues)
  • Preferably experience within a Maritime Operations Center (MOC) or similar
Job Responsibility
Job Responsibility
  • Reimage, ticketing system, troubleshoot, and general IT support within the Maritime Operations Center
  • Assist the field services technicians on-site
  • Responsible for ensuring the internal processes related to Information Technology Service Management (ITSM) and delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability
  • Leverage processes, utilizing Information Technology Infrastructure Library (ITIL) best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives
  • Primary areas of responsibility will be within the areas of incident, problem, change, and availability management
  • Ensure that IT has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility and visibility to the organization
What we offer
What we offer
  • Medical, dental, vision, life, disability, and other insurance plans
  • ESPP (employee stock purchase program)
  • 401K program with company match after 12 months
  • HSA (Health Savings Account on the HDHP plan)
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
  • Corporate discount savings program
  • On-demand training program
  • Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
  • Certification discounts and other perks to associations that include CompTIA and IIBA
  • Dedicated customer service team
  • Fulltime
Read More
Arrow Right

Assistant Delivery Manager, Operations - Coding

Access Healthcare is hiring an Assistant Delivery Manager who is capable of coor...
Location
Location
India , Chennai
Salary
Salary:
Not provided
accesshealthcare.com Logo
Access Healthcare LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in E/M – IP/OP coding
  • Certified coder from AAPC or AHIMA
  • Experience in team handling
  • Candidate should have good communication skills
Job Responsibility
Job Responsibility
  • Communicate with clients and manage service delivery according to client SLAs
  • Create and maintain process documentation and update it on a timely basis
  • Manage operations through end-to-end planning, process document review and root cause analysis
  • Assist with new team member training, and ensure consistent growth and development
  • Review overall staff performance, and ensure that all targets for controlling attrition and shrinkage are met
  • Prepare/maintain management/operational reports and maintain process KPI and dashboard metrics
Read More
Arrow Right