Job Description
We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team. The Valve Services Coordinator role plays a pivotal role in managing all aspects of valve and service orders, from coordination to execution. Your responsibilities will encompass various facets of our Valve Division, including parts, repair, automation, and field services. Responsibilities include day‐to‐day execution of shop operations, daily prioritization, and scheduling of production activities. May also be responsible for continuous improvement of our operations while ensuring all products meet/exceed safety, quality, and service expectations as defined by our customers. This is an onsite position located in Deer Park, Tx. How you’ll make an impact: Assists Inside Sales and Shop with Order Coordination Sending material and equipment rental order to vendors and updating material costs Code Material orders as need for both in-progress orders and shop consumables Send Packing Slips to Shipping and Receiving Follow up on past due to vendor orders Notify Inside Sales of potential production issues due to material delays Change and Update Service Orders Authorize Technicians for Expenses Change Tag Data Statuses Process BOM Changes for orders in production, and review labor allocation Review, QC, update order notes, and send to Shipping for closeout and invoicing Review, edit, and send valve quality documentation including Repair Reports to customers Keep management informed of all activity, including timely preparation of reports/quality documentation Schedule Field Service Project Pre‐Job meetings to document work scope, schedule, equipment needed, safety concerns, etc. Prepare all Field service Paperwork and Job Binders for project orders as required Update Service Orders and Service Calendar of Technician Assignments Close Out Jobs on Field Service Calendar Attend Warehouse production meetings and send meeting recaps with production and service priorities to all attendees and absent invitees Examine ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders quickly Review work processes to ensure that internal and external quality standards are followed and suggest improvements Communicate with customers, as required, to develop and maintain good working relationships Assist in the implementation of QC procedures and continuous improvement
