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Randstad is partnering with a market leader in waste management and commercial facilities solutions to find a high-energy Service Coordinator who excels in a fast-paced environment. This is a 100% office-based role for a resilient, vibrant individual ready to serve as the true 'voice of the business.' If you thrive on reactive schedules where no two days are the same, this is for you.
Job Responsibility
Efficiently allocate technicians across urgent emergency breakdowns and planned maintenance
Act as the first point of contact, troubleshooting enquiries for corporate strata managers and field technicians
Step away from the desk for 5–10 minutes daily to physically pick warehouse parts, helping you master components for accurate client quoting
Use simPRO to keep jobs tracked, structured, and transparent
Requirements
Proven experience in service coordination or dispatch within Strata, Facilities, Plumbing, Construction, White Goods, or similar trade services
You take pride in showing up ready to roll
Calm under pressure, highly adaptable, and possessing excellent communication boundaries
What we offer
Long-term career security with an essential services industry leader
Consistent 8:30 AM to 4:30 PM routine, Monday to Friday
A supportive management team that values human connection over AI phone systems