Service Coordinator Job at Paragon Recruitment Limited (Auckland)

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Service Coordinator

We are looking for a Service Coordinator to support residential and commercial c...

Location

United States , Cleveland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in customer service, call center support, or a similar service coordination role
Experience handling inbound calls in a fast-paced environment with a strong focus on customer care and issue resolution
Ability to perform basic troubleshooting and guide customers through technical concerns over the phone
Familiarity with fire alarm, security, or related electronic systems, including exposure to platforms such as Honeywell, is preferred
Strong computer skills with experience using Microsoft Office and Microsoft Teams
Experience with service or business platforms such as DocuSign, Sedona, WeSuite, Rapid Response, or similar tools is an advantage
Excellent verbal communication, organization, and multitasking abilities
Completion of pre-employment requirements as part of the hiring process

Job Responsibility

Respond to a steady flow of incoming customer calls related to fire and security alarm systems for both residential and commercial accounts
Guide customers through basic troubleshooting steps for issues such as system alerts, sensor concerns, control panel problems, and recurring alarm sounds
Determine when a problem can be resolved remotely and arrange technician service appointments promptly when onsite support is needed
Manage open service requests by updating ticket details, tracking status, and helping reduce outstanding inbound and outbound service volume
Communicate clearly and effectively with customers to gather accurate information, explain next steps, and set expectations for service delivery
Use internal systems and office software to document interactions, coordinate scheduling, and maintain organized service records
Collaborate with supervisors, technicians, and team members to ensure timely follow-up and consistent customer support
Apply available troubleshooting resources and reference materials to resolve issues efficiently and escalate more complex situations when appropriate

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Service Coordinator

Our client in Dorval is looking for a Service Coordinator for a very well known ...

Location

Canada , Dorval

Salary:

50000.00 - 60000.00 CAD / Year

Randstad

Expiration Date

August 03, 2026

Requirements

Fluently Bilingual in English and French (written and spoken)
High school diploma or equivalent
relevant trade designation or enrollment in a registered apprenticeship program
Two years of relevant work experience
previous experience in the heavy production parts industry or service sector is an asset
Experience in parts supplier activities, procurement and parts quotation generation
Experience working with trucks or diesel components is a must
Microsoft Office, including Outlook, Excel, Word and PowerPoint

Job Responsibility

Providing front line service and support to customers, technicians and management
Serving as a liaison between customers and appropriate branch personnel

What we offer

Monday-Friday 8AM-5PM
Salary $50,000-$65,000
Bonus 1000$ per month if you hit your quotas
2 to 3 weeks vacation
100% employer paid medical and dental benefits with no waiting period for eligibility
Pension Plan
Competitive salary
Comprehensive benefits
Learning and development
Company Events

Fulltime

Service Coordinator

Our client is seeking a highly organized and customer-focused Service Coordinato...

Location

United States , La Jolla

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of experience in customer service, scheduling, coordination, or administrative support
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Proficiency in Microsoft Office Suite and experience with scheduling or CRM systems preferred
Ability to work effectively in a fast-paced environment and manage competing priorities
Detail-oriented, dependable, and solution-focused

Job Responsibility

Coordinate service requests, appointments, and work orders
Serve as a primary point of contact for customers, addressing questions and providing updates
Communicate with internal departments and external partners to ensure timely service delivery
Maintain accurate records, scheduling details, and service documentation
Monitor job progress and follow up to ensure customer satisfaction
Assist with administrative support, reporting, and process improvement efforts

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Service Coordinator

Our client in Dorval in the construction industry is currently looking for a ser...

Location

Canada , Dorval

Salary:

50000.00 - 60000.00 CAD / Year

Randstad

Expiration Date

June 30, 2026

Requirements

Strong bilingual communication skills – both verbal and written
Experience in a construction environment or previous job
Versatile and flexible under high pressure situations
Provide direction and solutions to technician’s who are handling the service call
Ability to develop strong relationships with both internal and external resources
Strong organizational skills
Has good negotiation skills

Job Responsibility

Manages daily maintenance & repair requests from various Retail Industry Clients as well as colleagues within the office
Keep clients fully informed from beginning to end of service
Follow-up with Service Technicians
Ensure that invoicing is kept up to date and that we are respecting our client’s terms
Handle basic quotations for service calls that surpass our client’s NTEs
Finding new resources to help us maintain a competitive edge in the industry (nationally)
Order entry with various administrative clerical tasks

What we offer

Monday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)
3 weeks vacation
Group insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)
Company is constantly growing and well-known in the industry
RRSP plan after one year

Fulltime

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Service Coordinator

Unox, a market leader in the production of high-end ovens and a certified Great ...

Location

India , Delhi

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Diploma or degree in Electrical/Electronic Engineering
Previous experience in a service coordination, customer support, or maintenance role
Fluent English
Strong customer service mindset with a proactive approach
Strong organizational skills and attention to detail
Excellent communication and problem-solving skills
Proficiency in Microsoft Office Suite and service management software
Strong Knowledge of commercial kitchen equipment and combination ovens is a plus
Junior (2-5 years)

Job Responsibility

Record all customer and dealer calls in Salesforce. Immediately acknowledge the complaint by sharing a unique Complaint Number with the customer/dealer via email or phone
Allocate daily service calls to technicians based on priority, location, and availability through sales force
Ensure that the pre-installation checklist is shared with the customer or dealer in advance, prior to scheduling the engineer's site visit for Installation of machine
Monitor open calls, particularly those pending due to warranty parts or approvals. Provide timely updates to customers/dealers on the status and expected resolution timeline
Ensure technicians submit their service reports on a daily basis. Verify and upload the reports into the sales force for future reference
Prepare quotations for service charges, installation charges, chemicals and spare parts based on technician reports. Coordinate with the Order Management Team for invoicing, order processing, and dispatch of parts
Inform the customer/dealer upon successful completion of the service call and share the signed Service Report via email and update the sheet to mark the case as closed
Daily update sales force activities and task within the respective assets and technician visit to maintain transparency and smooth coordination
Ensure adherence to defined TAT (Turnaround Time) for all service activities

What we offer

Work-Life balance initiatives
Paid time off & overtime
Personal and family welfare
Health insurance & welfare programs
Career growth & training programs
Diversity & inclusion policies
International mobility & relocation support
Team building activities

Fulltime

Service Coordinator

Are you passionate about building customer relationships and providing exception...

Location

United States , St Petersburg

Salary:

Not provided

Power Design

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred
Relevant work experience with construction service agreements and strong admin tasks is highly preferred
Must be dependable, organized and detail-oriented
Ability to multi-task in a fast-paced environment
Strong verbal and written communication skills
Must be proficient with Microsoft Office suite
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth

Job Responsibility

Assist in the warranty transfer process from operations to the service department
Monitor the service email inbox, schedule warranty requests and respond to the customer within 24 hours
Schedule and dispatch the service technicians for warranty and service work orders
Coordinate special projects as needed, including research, documentation, reporting and invoicing
Work closely with the service project manager, service field technicians and the operations team to create service projects

Fulltime

Service Coordinator

We are looking for a detail-oriented Service Coordinator to support property ope...

Location

United States , Honolulu

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in administrative support, property coordination, accounting assistance, or a closely related function
High school diploma required
additional coursework or education in business, accounting, or property administration is a plus
Familiarity with accounts payable, accounts receivable, invoice coding, bank reconciliations, and related financial support activities
Working knowledge of rent tracking, expense reporting, budgeting support, or lease-associated financial processes preferred
Proficiency with Microsoft Office applications, especially Excel, along with Word, Outlook, and Adobe Acrobat
Experience using QuickBooks or similar accounting software to support financial recordkeeping and reporting
Strong organizational skills with careful attention to detail and the ability to manage multiple priorities and deadlines
Effective written and verbal communication skills, with the ability to handle confidential information independently and professionally

Job Responsibility

Oversee rent payment tracking, follow up on tenant balances, and help address routine account questions or billing discrepancies
Maintain organized records of recurring costs, open work orders, and unpaid invoices to support complete and accurate financial documentation
Assist with calculating tenant utility allocations using sub-meter data and prepare supporting backup for chargebacks
Keep property documentation current, including insurance certificates, sales reporting, percentage rent records, and other financial files
Create lease abstracts and monitor key lease obligations to help ensure terms are documented and applied correctly
Support budget planning and forecast updates by compiling vendor agreements, maintenance history, service records, and expense details
Monitor important property deadlines such as tax-related items, permits, and compliance submissions to help prevent missed requirements
Prepare business correspondence, reports, memoranda, and related property documents for internal and external distribution
Coordinate with vendors on service needs, proposal requests, and contract-related administrative tasks for building operations
Track tenant service concerns, log follow-up activity, and assist with inspections by documenting and monitoring action items through resolution

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Service Coordinator

In order to serve the industry, our client offers a complete line of equipment's...

Location

Canada , Pointe-Claire

Salary:

60000.00 - 65000.00 CAD / Year

Randstad

Expiration Date

July 11, 2026

Requirements

3-5 years' experience in a similar position
Comfortable using computer systems (ERP)
Autonomous and able to manage priorities
Be rigorous and resourceful
Excellent organizational skills and the ability to work quickly in a constantly changing environment
Team-oriented
Basic knowledge of MS Office suite
Bilingual (French, English) to assist suppliers in Ontario

Job Responsibility

Respond to parts requests
Follow-up with suppliers and provide updates to customers
Accurately process quotations, orders and invoices in the computer system
Collect invoices from customers
Open work orders for the service department
Purchase from suppliers
Receive supplier purchases in the system and place merchandise in the right places in the warehouse
Perform diligent inventory management
Receive, prepare for delivery and ship merchandise
Ensure quantities of certain products and manage inventory

What we offer

Permanent position offering a great deal of diversity
Daytime schedule, Monday to Friday on a 40 hour/week basis
Competitive salary, depending on experience
Group insurance program
Voluntary savings program (TFSA, RRSP)
Advantageous vacation plan
Social club

Fulltime

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