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Service Coordinator

socialvalueportal.com Logo

Social Value Portal Ltd

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Location:
United Kingdom , East London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

30000.00 - 40000.00 GBP / Year
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Job Description:

Service Coordinator / Engineering Coordinator / Service Administrator required to join a leading engineering supplier. The Service Coordinator / Engineering Coordinator / Service Administrator shall be office based near Stratford, Responsible for planning and scheduling the Field Service Engineers' work, providing service support across a range of Compressed Air Systems, including air compressors, air dryers, pneumatic systems, and control panels. Full product training provided. This is a temporary contract for 12 months, covering maternity leave.

Job Responsibility:

  • Coordinate the work, assignments, and scheduling of the Service Engineers and the profitability of the Service Department
  • Contacting customers over the phone to book work and plan for engineers
  • Manage on call rotas and coordinate annual leave for the Engineering team
  • Coordinate subcontractor works, raising purchase orders and managing scheduling with both customer and supplier
  • Provide updates to clients on work progress and timings.

Requirements:

  • Experience working in coordinating, scheduling, service support or similar customer service role within engineering
  • The ability to maintain good professional working relationships with existing and new customers
  • Proven experience as a Service Coordinator, Sales Coordinator, Service & Sales Coordinator, Technical Engineer, Sales Administrator or similar
  • Experience using Protean Oracle, simPRO, SAP, or similar systems would be advantageous
  • Must be able to commute to the office near Stratford
  • Happy working a 12 month temporary contract, covering maternity.

Nice to have:

Experience using Protean Oracle, simPRO, SAP, or similar systems would be advantageous.

What we offer:
  • Flexible working hours
  • Pension
  • 25 days holiday including Bank Holidays

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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