Service coordinator, Randstad

Randstad

Location:
Canada, Sainte-Anne-de-Bellevue

Category:
Office Administration

Contract Type:
Not provided

Salary:

50000.00 CAD / Year

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Job Description:

We are currently looking for a service coordinator to help their ever growing organization in the West Island. A familial team environment to all of our employees. We appreciate each and every member of our team and the value they bring as individuals and team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and grow.

Job Responsibility:

Assisting customer service reps, inside sales reps, for any client inquiries
Coordinate with the purchasing department, transportation, warehouse,orders
Invoicing, quotes, inventory, creating contracts
Prepare documents for shipping (label/pallet label,etc)
You may be required to carry out other duties, as are within your capabilities and level of responsibility, in order to meet the needs of the business
Informs customers of any changes that may affect their accounts and/or orders
Work closely with other team members and other business departments to provide sales service
Answering incoming calls
Generating quotes
Sourcing product
Website sales support
Providing product information (some technical)
Setting up new accounts
Handling complaints
Makes sure to follow the performance indicators put in place for the customer experience
Processing returns and credits
Counter sales/shipping/receiving in applicable Branches
Understand, Support and Implement ISO 9001:2015 Standards

Requirements:

French / English Bilingualism required in Montreal location only
Experience in coordination and customer service
Strong computer literacy (MS Outlook, Word and some Excel)
Excellent problem solving abilities
Exceptional communication skills and phone etiquette
Hardworking with strong dedication and company loyalty as well as punctuality are a must
Great attention to detail
Order desk experience
Problem solving
Team player

What we offer:

Business Casual
Dress down Fridays
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
Profit sharing based on company and individual performance ($3,000-$5,000 incentives)
Wellness program

Additional Information:

Job Posted:
April 28, 2025

Expiration:
May 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Service coordinator

Randstad

Location:Canada, Sainte-Anne-de-Bellevue

Category:Office Administration

Contract Type:Not provided