Service Coordinator, Office Angels

Office Angels

Location:
United Kingdom, Byker

Category:
-

Contract Type:
Not provided

Salary:

25397.00 GBP / Year

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Job Description:

Our client is a leading player in the manufacturing industry, dedicated to delivering exceptional service to their clients. They are currently seeking a motivated and organised Service Coordinator to join their dynamic team in Byker. As a Service Coordinator, you will be the first point of contact for clients and engineers, ensuring smooth communication and efficient service delivery. Comprehensive training will be provided to ensure you are fully equipped to succeed in this role. Join a friendly and diverse team that promotes teamwork and professional growth.

Job Responsibility:

Monitor and respond to incoming calls
Log and track service requests using the internal software and ensure all communications are documented
Upload workbooks and maintain client portals
Prepare and send quotes to clients and raise purchase orders (POs) upon receipt
Coordinate with engineers and ensure the service rota is updated regularly
Generate and send out daily reports
Provide general administrative support, including data input and document control

Requirements:

Strong computer skills, including proficiency in Microsoft Excel
Previous administrative experience with a focus on client communication
The ability to handle busy phone lines and manage multiple priorities
A proactive and reactive approach to problem-solving
Excellent attention to detail and organisational skills

What we offer:

Competitive salary and benefits
Opportunity for career progression from temporary to permanent
A vibrant workplace culture in a well-established company
Free parking and an accessible location

Additional Information:

Job Posted:
May 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Service Coordinator