Service Coordinator Job at Aplin (Vancouver)

Service Coordinator

Aplin

Location:
Canada , Vancouver

Category:
Construction

Contract Type:
Not provided

Salary:

60000.00 - 70000.00 CAD / Year

Save Job

Apply Position

Job Description:

If you thrive in a fast-paced service environment and enjoy being the central point of coordination between customers, technicians, and internal teams, this role offers an excellent opportunity to grow your career. You’ll play a critical role in keeping service operations running smoothly while expanding your exposure to project coordination within a growing electrical contractor. This position is ideal for someone who is highly organized, customer-focused, and eager to develop within the construction services industry. As a Service Coordinator / Project Coordinator, you will support the service department by managing a high volume of inbound service requests while also assisting with project coordination tasks as required. Working closely with service electricians, project coordinators, and management, you’ll ensure efficient scheduling, accurate documentation, and excellent customer service.

Job Responsibility:

Service Coordination: Receive, schedule, and dispatch electrical service calls
Coordinate daily and weekly schedules for service electricians
Act as the primary point of contact for customers regarding service requests, scheduling, and job updates
Manage inbound phone calls and emails in a high-volume service environment
Assign work to service technicians based on urgency, availability, and skillset
Track technician time, job progress, and completion status
Administrative & Project Support: Prepare and process work orders, service tickets, and job documentation
Assist with invoicing, job closeout, and documentation accuracy
Order and track materials required for service work
Maintain accurate service records, customer information, and job files
Support service managers and project coordinators with reporting, follow-ups, and administrative tasks
Ensure compliance with company procedures and safety requirements

Requirements:

2+ years of experience in a Service Coordinator, Dispatcher, or similar administrative role
Direct experience coordinating service work (electrical, plumbing, HVAC, or similar trades preferred)
Strong organizational skills with the ability to multitask and manage changing priorities
Proficiency with scheduling software, Microsoft Office, and/or construction management systems
Basic understanding of service-based construction work and terminology
High school diploma or equivalent (post-secondary education preferred)
Must have experience in a trade-based service environment ( electrical, plumbing, HVAC) or construction

What we offer:

Health & Dental
2 to 3 Vacation

Additional Information:

Job Posted:
March 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Aplin - All Job Offers

Job Link Share: