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Service Coordinator

Canada, Dorval 50000.00 - 60000.00 CAD / Year · Job Posted May 31, 2026
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Job Description

Our client in Dorval in the construction industry is currently looking for a service coordinator for there service department. This candidate is required to manage the daily maintenance & repair service calls requested by our national retail/commercial industry clients while ensuring that the quality of service and customer satisfaction are achieved.

Job Responsibility

  • Manages daily maintenance & repair requests from various Retail Industry Clients as well as colleagues within the office
  • Keep clients fully informed from beginning to end of service
  • Follow-up with Service Technicians
  • Ensure that invoicing is kept up to date and that we are respecting our client’s terms
  • Handle basic quotations for service calls that surpass our client’s NTEs
  • Finding new resources to help us maintain a competitive edge in the industry (nationally)
  • Order entry with various administrative clerical tasks

Requirements

  • Strong bilingual communication skills – both verbal and written
  • Experience in a construction environment or previous job
  • Versatile and flexible under high pressure situations
  • Provide direction and solutions to technician’s who are handling the service call
  • Ability to develop strong relationships with both internal and external resources
  • Strong organizational skills
  • Has good negotiation skills

What we offer

  • Monday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)
  • 3 weeks vacation
  • Group insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)
  • Company is constantly growing and well-known in the industry
  • RRSP plan after one year
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