Service Coordinator Job at Randstad (Swansea)

New

Service Coordinator

Our client, a leading company in the energy solutions industry, is seeking a Ser...

Location

Canada , Bolton

Salary:

23.00 - 25.00 CAD / Hour

Randstad

Expiration Date

August 31, 2026

Requirements

High school diploma or equivalent required
1-2 years of experience in order entry, customer service, service coordination, or a similar administrative support role
Must be able to frequently bend, twist, reach, stoop, kneel, and crouch
Strong organizational skills with the ability to manage multiple priorities
Excellent communication and customer service skills
Proficiency with Microsoft Office
Strong attention to detail and problem-solving abilities

Job Responsibility

Coordinate administrative, sales support, and service activities to ensure a high level of customer satisfaction
Process customer orders, quotes, and order updates while maintaining accurate records in the system
Provide customers with order status updates, shipping details, proof of delivery, and other related information
Assist with resolving order discrepancies, product shortages, freight damage claims, returns, and credits
Coordinate service appointments and product installations with internal teams and customers
Enter inventory receipts and shipments into the system and assist with physical inventory counts and reconciliations
Monitor service requests and follow up on outstanding items to ensure timely completion
Track and escalate operational issues and corrective actions to meet service expectations and key performance indicators
Support ISO documentation, document control, and general administrative functions
Coordinate customs documentation and shipping activities for imported and exported products, including working with freight forwarders and inspection agencies as required

What we offer

11-month contract with an immediate start
Location: Bolton, Ontario
Competitive pay of $23.00-$25.00 per hour, based on experience
Opportunity to gain valuable experience with an established organization in the energy solutions industry
Collaborative team environment with hands-on operational and customer service experience

Fulltime

New

Service coordinator

Our client in Dorval in the construction industry is currently looking for a ser...

Location

Canada , Dorval

Salary:

50000.00 - 60000.00 CAD / Year

Randstad

Expiration Date

August 24, 2026

Requirements

Strong bilingual communication skills – both verbal and written
English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
Experience in a construction environment or previous job
Versatile and flexible under high pressure situations
Provide direction and solutions to technician’s who are handling the service call
Ability to develop strong relationships with both internal and external resources
Strong organizational skills
Has good negotiation skills

Job Responsibility

Manages daily maintenance & repair requests from various Retail Industry Clients as well as colleagues within the office
Keep clients fully informed from beginning to end of service
Follow-up with Service Technicians
Ensure that invoicing is kept up to date and that we are respecting our client’s terms
Handle basic quotations for service calls that surpass our client’s NTEs
Finding new resources to help us maintain a competitive edge in the industry (nationally)
Order entry with various administrative clerical tasks

What we offer

Monday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)
3 weeks vacation
Paid weekly
Weekly Bagels, Fruits etc.
Group insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)
Company is constantly growing and well-known in the industry
RRSP plan after one year

Fulltime

Service Coordinator

Location

United Kingdom , Fleet

Salary:

28000.00 - 30000.00 GBP / Year

The Recruiters Room

Expiration Date

Until further notice

Requirements

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office, Excel and Outlook)
Preferred experience in QuickBooks or similar accounting package
Qualifications in GCSE English, Math’s preferred, but relevant job experience can also be suitable
Preferred experience in service delivery, office organisation and business processes
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to safely and successfully perform the essential job functions consistent with high levels of concentration
Ability to maintain regular and punctual attendance
Must be able to communicate confidently & politely both in person and via the telephone with both customers and colleagues

Job Responsibility

Communicating with customers and maintaining internal CRM and database systems
Assisting with H&S RAMS in coordination with H&S manager
Managing work schedules for Service Engineers
Repair quoting and follow up, liaising with clients & organisation of engineers/sub-contractors
Raising purchase orders for the procurement of service and repair parts/sub-contractors using QuickBooks accounting software
Raising invoices, as required, for repairs/call outs using QuickBooks accounting software
Supporting colleagues during holidays/sickness/busy periods
Maintain compliance with all company policies and procedures
Perform related duties as assigned by Line Manager/Director

Fulltime

New

Service Coordinator

Proudly Australian owned, Coates has a long history of supporting customers to d...

Location

Australia , Fyshwick

Salary:

Not provided

Coates

Expiration Date

Until further notice

Requirements

Intermediate computer skills (particularly MS Excel and Word)
An ability to self-manage your own time and workload accordingly
The need to be detail and process orientated, able to understand maintenance processes and document them for our records
An appreciation of (or understanding of) the legal requirements (compliance) for servicing plant and equipment.

Job Responsibility

Coordinating a team of Field Service Mechanics within a designated service area
Ensuring all breakdowns reported on customer sites are responded to and dealt with promptly and safely
Sourcing repair advice over the phone when needed
Assigning daily service tasks and coordinating long-term hire servicing to Workshop and Field Service Mechanics
Assisting with maintenance demands and budget requirements
Liaising directly with customers during potentially difficult or frustrating times
Driving service efficiency and improvement project initiatives through the field service team.

What we offer

Development and career progression pathways
Flexible working options available
Access to employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation.

Fulltime

Service Coordinator

You'll be the central point coordinating service jobs from booking through to co...

Location

New Zealand , Auckland

Salary:

Not provided

Paragon Recruitment Limited

Expiration Date

Until further notice

Requirements

Experience in service coordination, scheduling, administration, or customer service
Background in trades, construction, maintenance, or service industries (highly regarded)
Confident working in fast-paced, high-volume environments
Strong organisation and ability to prioritise changing workloads
Simpro experience highly regarded
Strong communication skills and a calm, solutions-focused approach
Comfortable learning new systems and improving processes

Job Responsibility

Coordinating daily service and maintenance schedules for field technicians
Managing jobs from booking through to completion in Simpro
Liaising with customers and providing job updates
Supporting technicians with scheduling changes and job details
Assisting with quotes, administration, and reporting
Supporting process improvements and system development initiatives

What we offer

Supportive, down-to-earth team culture
Exposure to modern systems and continuous improvement (including AI-enabled tools)
12-month fixed-term opportunity covering parental leave

Service Coordinator

We are looking for a Service Coordinator to support residential and commercial c...

Location

United States , Cleveland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in customer service, call center support, or a similar service coordination role
Experience handling inbound calls in a fast-paced environment with a strong focus on customer care and issue resolution
Ability to perform basic troubleshooting and guide customers through technical concerns over the phone
Familiarity with fire alarm, security, or related electronic systems, including exposure to platforms such as Honeywell, is preferred
Strong computer skills with experience using Microsoft Office and Microsoft Teams
Experience with service or business platforms such as DocuSign, Sedona, WeSuite, Rapid Response, or similar tools is an advantage
Excellent verbal communication, organization, and multitasking abilities
Completion of pre-employment requirements as part of the hiring process

Job Responsibility

Respond to a steady flow of incoming customer calls related to fire and security alarm systems for both residential and commercial accounts
Guide customers through basic troubleshooting steps for issues such as system alerts, sensor concerns, control panel problems, and recurring alarm sounds
Determine when a problem can be resolved remotely and arrange technician service appointments promptly when onsite support is needed
Manage open service requests by updating ticket details, tracking status, and helping reduce outstanding inbound and outbound service volume
Communicate clearly and effectively with customers to gather accurate information, explain next steps, and set expectations for service delivery
Use internal systems and office software to document interactions, coordinate scheduling, and maintain organized service records
Collaborate with supervisors, technicians, and team members to ensure timely follow-up and consistent customer support
Apply available troubleshooting resources and reference materials to resolve issues efficiently and escalate more complex situations when appropriate

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Service Coordinator

Our client in Dorval is looking for a Service Coordinator for a very well known ...

Location

Canada , Dorval

Salary:

50000.00 - 60000.00 CAD / Year

Randstad

Expiration Date

August 03, 2026

Requirements

Fluently Bilingual in English and French (written and spoken)
High school diploma or equivalent
relevant trade designation or enrollment in a registered apprenticeship program
Two years of relevant work experience
previous experience in the heavy production parts industry or service sector is an asset
Experience in parts supplier activities, procurement and parts quotation generation
Experience working with trucks or diesel components is a must
Microsoft Office, including Outlook, Excel, Word and PowerPoint

Job Responsibility

Providing front line service and support to customers, technicians and management
Serving as a liaison between customers and appropriate branch personnel

What we offer

Monday-Friday 8AM-5PM
Salary $50,000-$65,000
Bonus 1000$ per month if you hit your quotas
2 to 3 weeks vacation
100% employer paid medical and dental benefits with no waiting period for eligibility
Pension Plan
Competitive salary
Comprehensive benefits
Learning and development
Company Events

Fulltime

Service Coordinator

Our client is seeking a highly organized and customer-focused Service Coordinato...

Location

United States , La Jolla

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of experience in customer service, scheduling, coordination, or administrative support
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Proficiency in Microsoft Office Suite and experience with scheduling or CRM systems preferred
Ability to work effectively in a fast-paced environment and manage competing priorities
Detail-oriented, dependable, and solution-focused

Job Responsibility

Coordinate service requests, appointments, and work orders
Serve as a primary point of contact for customers, addressing questions and providing updates
Communicate with internal departments and external partners to ensure timely service delivery
Maintain accurate records, scheduling details, and service documentation
Monitor job progress and follow up to ensure customer satisfaction
Assist with administrative support, reporting, and process improvement efforts

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

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