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Our client is seeking a highly organized and customer-focused Service Coordinator to support daily operations and ensure seamless communication between customers, vendors, and internal teams.
Job Responsibility:
Coordinate service requests, appointments, and work orders
Serve as a primary point of contact for customers, addressing questions and providing updates
Communicate with internal departments and external partners to ensure timely service delivery
Maintain accurate records, scheduling details, and service documentation
Monitor job progress and follow up to ensure customer satisfaction
Assist with administrative support, reporting, and process improvement efforts
Requirements:
1+ year of experience in customer service, scheduling, coordination, or administrative support
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Proficiency in Microsoft Office Suite and experience with scheduling or CRM systems preferred
Ability to work effectively in a fast-paced environment and manage competing priorities
Detail-oriented, dependable, and solution-focused
What we offer:
Medical, vision, dental, and life and disability insurance