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Service Coordinator

Canada, Bolton 23.00 - 25.00 CAD / Hour · Job Posted July 06, 2026
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Job Description

Our client, a leading company in the energy solutions industry, is seeking a Service Coordinator to join their team on an 11-month contract. This is an excellent opportunity for an organized, customer-focused professional who enjoys coordinating service activities, supporting operations, and working in a fast-paced environment. This contract position is based in Bolton, ON, so applicants must be able to reliably travel to Bolton for work. The successful candidate will play a key role in supporting customers, coordinating service and installation activities, and ensuring orders are processed accurately and efficiently.

Job Responsibility

  • Coordinate administrative, sales support, and service activities to ensure a high level of customer satisfaction
  • Process customer orders, quotes, and order updates while maintaining accurate records in the system
  • Provide customers with order status updates, shipping details, proof of delivery, and other related information
  • Assist with resolving order discrepancies, product shortages, freight damage claims, returns, and credits
  • Coordinate service appointments and product installations with internal teams and customers
  • Enter inventory receipts and shipments into the system and assist with physical inventory counts and reconciliations
  • Monitor service requests and follow up on outstanding items to ensure timely completion
  • Track and escalate operational issues and corrective actions to meet service expectations and key performance indicators
  • Support ISO documentation, document control, and general administrative functions
  • Coordinate customs documentation and shipping activities for imported and exported products, including working with freight forwarders and inspection agencies as required
  • Identify opportunities to improve operational efficiency and communication between departments
  • Perform other administrative and service coordination duties as assigned

Requirements

  • High school diploma or equivalent required
  • 1-2 years of experience in order entry, customer service, service coordination, or a similar administrative support role
  • Must be able to frequently bend, twist, reach, stoop, kneel, and crouch
  • Strong organizational skills with the ability to manage multiple priorities
  • Excellent communication and customer service skills
  • Proficiency with Microsoft Office
  • Strong attention to detail and problem-solving abilities

Nice to have

  • Post-secondary education in Business Administration or a related field is considered an asset
  • Experience using ERP or order management systems is an asset

What we offer

  • 11-month contract with an immediate start
  • Location: Bolton, Ontario
  • Competitive pay of $23.00-$25.00 per hour, based on experience
  • Opportunity to gain valuable experience with an established organization in the energy solutions industry
  • Collaborative team environment with hands-on operational and customer service experience
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