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Service Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Diego

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Category:
Customer Service

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Contract Type:
Employment contract, Contract work

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Salary:

Not provided
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Job Description:

Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of responsiveness for clients, customers, and internal teams. This role is ideal for someone who can manage scheduling, coordinate service requests, maintain accurate records, and provide strong administrative support in a fast-paced environment.

Job Responsibility:

  • Coordinate service requests, work orders, and technician or field staff schedules to ensure timely service delivery
  • Serve as a primary point of contact for customers regarding service appointments, updates, and issue resolution
  • Communicate with internal teams, vendors, and clients to help ensure seamless service operations
  • Maintain accurate records of service calls, scheduling activity, customer communication, and job status updates
  • Prepare service-related documentation, reports, and administrative materials as needed
  • Monitor open service requests and follow up to ensure completion and customer satisfaction
  • Assist with invoicing, data entry, and general administrative support related to service operations
  • Help identify process improvements that support efficiency and service quality

Requirements:

  • 2+ years of experience in customer service, service coordination, dispatch, administrative support, or a related role preferred
  • Strong communication and interpersonal skills with a professional and solutions-oriented approach
  • Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office Suite and experience with scheduling, service, or ERP systems preferred
  • High attention to detail and commitment to accuracy
  • Ability to work effectively both independently and as part of a team
  • High school diploma or equivalent required
  • additional education is a plus
What we offer:
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • free online training

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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